Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,170 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.6

Based on 10,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1-888-575-7583

Email:

support@restoro.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“geht gar nicht hier wird man nur verarscht soll nur kaufen..kein kostenloser Reparaturservice..ganz schlecht..schade für die zeit”

Helpful Report

Posted 5 years ago

Hallo, Wir möchten uns zunächst für etwaige Unannehmlichkeiten oder Probleme entschuldigen, die Ihnen durch diese Probleme entstanden sind. Wir möchten uns auch für die Verwirrung entschuldigen, da der kostenlose Dienst für den Scan ist. Wir können Ihnen einen einmaligen kostenlosen Lizenzschlüssel zur Verfügung stellen. Bitte erreichen Sie uns über die folgenden Kanäle: E-Mail: support@restoro.com Telefon: 1-888-974-6455 Haben Sie einen guten Tag!

Posted 5 years ago

“Why don't you say there will be a charge in the beginning and let us know the prices. I spent a lot time with this just to find out I have to buy it. Not totally expecting it to be free but a lot of programs are. How do I know if it fixed my problem? If it didn't then I just threw away a lot of money.”

Helpful Report

Posted 5 years ago

Hi Robert, Thank you for the feedback and we respect your opinion on this matter. We understand how it feels when you spent some time on a particular software finding out later that it did not meet your expectations. We would love to help and further understand what happened. We understand that some users may opt to try and test the software first, that is why we also have an option to provide a free one-time manual license key. Using this free version, you have to click the repair one by one. Just let us know if this option works for you and we would be happy to help! Though the functions of the free license key may be limited, this may give you an idea on how the software works, and consider getting the premium version for the full repair. We also understand your concern about the issue not being fixed after the repair and feel like you have paid for nothing. We want to assure you that we have technicians available 24/7 to assist you with these concerns. You may contact us at 1-888-974-6455 (US), or send us an email at support.restoro.com. We hope to have enlightened most, if not all, of your concerns for today. We will also send you a separate email regarding this concern. Have a good day!

Posted 5 years ago

“kostenloses kostet am Ende doch”

Helpful Report

Posted 5 years ago

Hallo, Wir freuen uns, dass Sie sich die Zeit nehmen und uns Feedback zu dem von uns erbrachten Service geben. Wir können wir Dir heute helfen? Bitte erreichen Sie uns über die folgenden Kanäle: E-Mail: support@restoro.com Telefon: 1-888-974-6455 Haben Sie einen guten Tag!

Posted 5 years ago

“complete Scam meant to target unknowing and unknowledgeable people. Do not fall for this. It may seem legit and they may seem to "fix" your computer but I guarantee this is not the case and they are very much creating a problem to charge you to "fix the problem they created, while also stealing vital information from you. STAY AWAY”

Helpful Report

Posted 5 years ago

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

Posted 5 years ago

“my laptop is still not fixed.give my money back.”

Helpful Report

Posted 5 years ago

Hi Darrell, We want to first apologize for any inconvenience or problems that these issues caused you. We assigned one of our technicians to contact you to check your laptop. You may also want to reply on the ticket that we created to further assist you. Please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

Posted 5 years ago

“Bad service and support and difficult to understand.”

Helpful Report

Posted 5 years ago

Hi, We are very sorry for the inconvenience. We have found your ticket where you expressed a problem with your account. In order for us to fully understand the situation, requesting for you to contact us, we are open 24 hours a day, 7 days a week. Phone: 1-888-658-5291 Email: support@restoro We'll be looking forward working with you. Thanks for choosing Restoro.

Posted 5 years ago

“er is betaald voor komende tijd, er is niets verbeterd”

Helpful Report

Posted 5 years ago

Hallo, Bedankt dat je ons een beoordeling hebt gegeven. We begrijpen dat u na het uitvoeren van de software voelde dat er geen wijzigingen in uw computer zijn aangebracht. Als we vragen wat u probeerde op te lossen? Restoro werkt verbetert het besturingssysteem van de machine en dekt momenteel geen toepassingen van derden. Wat probeerde je op te lossen? Misschien kunnen we het probleem nader bekijken? Aarzel niet om contact met ons op te nemen als dit nodig is. E-mail: support@restoro.com Telefoon: 1-888-974-6455

Posted 5 years ago

“I wanted to pay with ideal but couldn't find out how andbecause my visa-card is expired I didn't go on. the next time ideal was available and I paid plm40 euro, received the licentie code in a popup, tried it out but nothing happened. I didn't want to make an expensive phonecall and would never let my computer set in remote control; I expierienced once that can be desastrous and costed 1000's of euro's,”

Helpful Report

Posted 5 years ago

Hello Joel, We want to express our apologies for the unpleasant experience you had. We work hard on making sure that customer experience is easy and outstanding. We want to make this right for you. We have sent you an email with your license key information. Please refer to an email with the subject "Message from Restoro", with a Ticket ID ending in 205-29146. Please do check your Spam/Junk folders as well if you do not see our message in your Inbox. As a courtesy, you will find that we have extended your Restoro License Key for an additional 1 month, FREE! This means another month of enjoying the benefits and features of Restoro for another month without additional charge. We also understand that it may be a challenge to contact us via phone. You can always send us an email at support@restoro.com for any of your concerns and inquiries. Our technicians are more than happy to assist 24/7. We hope this resolves your concern for today. Regards, Restoro Support

Posted 5 years ago

“I subscribed for one year, but the License key I received was a one time key only and is refused at further repair attempts.”

Helpful Report

Posted 5 years ago

Hello! We have tried checking for your account using your email address but unable to find anything. May we know the transaction ID for this subscription? We have sent you an email where you can reply with this information under the Ticket ID: EQT-348-50935 Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Phone: 1-888-974-6455 Thank you and have a good day!

Posted 5 years ago

“I subscribed for one year, but the License key I received was a one time key only and is refused at further repair attemps.”

Helpful Report

Posted 5 years ago

Hello, We regret that you have had an unpleasant experience with your Restoro subscription. We want to make it right for you. Upon checking on your account, our support team was already able to generate a new Restoro license key for you that is valid for 1-year. The details were sent to your email last November 16, 2019. The email may have been routed to the Junk or Spam folders. For security reasons, we cannot provide the license key here. Due to multiple tickets created for this concern, let us resend you the details under this Ticket ID ending in 576-54067. As a courtesy for the inconvenience, we have also extended the expiration date accordingly to cover for the days that you had issues with the license key. We hope this resolves the issue. Please do let us know how we can assist you further. Email: support@restoro.com Phone: (US) 1-888-974-6455 / (Canada) 1-888-518-9191 / (UK) 0808-169-6528

Posted 5 years ago

“Kann 20 Kennwörter eingeben, es nimmt kein einziges. Ingrid Kriegler”

Helpful Report

Posted 5 years ago

Hallo, Wir entschuldigen uns für etwaige Unannehmlichkeiten. Nach unserem Verständnis können Sie Restoro nicht aktivieren und verwenden, unabhängig davon, welchen Lizenzschlüssel Sie verwenden. Ist das richtig? Lassen Sie es uns für Sie richtig machen. Wir haben Ihnen eine E-Mail gesendet (Ticketnummer endet auf 995-33405), damit wir Ihr Konto leichter finden und das Problem beheben können. Wir hoffen bald von dir zu hören. E-Mail: support@restoro.com Telefon: 1-888-974-6455

Posted 5 years ago

“k.a. wie die software ist leider kein freeware”

Helpful Report

Posted 5 years ago

Hallo, Wir möchten uns zunächst für etwaige Unannehmlichkeiten oder Probleme entschuldigen, die Ihnen durch diese Probleme entstanden sind. Das Scannen des Computers mit Reimage ist kostenlos. Wenn Sie sich jedoch entschließen, den Computer mithilfe der Software zu reparieren, müssen Sie den Lizenzschlüssel erwerben. Sollten Sie weitere Fragen haben, wenden Sie sich bitte über die folgenden Kanäle an uns: E-Mail: support@restoro.com Telefon: 1-888-974-6455

Posted 5 years ago

“Nothing has happened, no improvement whatever.”

Helpful Report

Posted 5 years ago

Hi Francis, We are very sorry for the inconvenience. In order for us to fully understand the situation, requesting for you to contact us, we are open 24 hours a day, 7 days a week. Phone: 1-888-658-5291 Email: support@restoro We'll be looking forward working with you. Thanks for choosing Restoro.

Posted 5 years ago

“It repaired nothing. It keeps going back to the same starting page and giving me a new Lizenzschlüssel.”

Helpful Report

Posted 5 years ago

Hi Anthony, Thank you for the note, it looks were having challenges activating Restoro. To help you on the matter simply follow the below. 1. Once the initial scan is completed, click on the key icon, next to the Restoro logo 2. Then enter the license key (case sensitive) 3. Click OK to activate and Restoro will automatically start the Repair After the repair please let us know how it turned out and if you need further assistance please do not hesitate to contact us again anytime. Email: support@restoro.com Phone: 1-888-974-6455

Posted 5 years ago

“I was charged $30.13 by Cbi cleverbridge and was offered at the time a one year upgrade for $350.00 by Remagineplus. My question is!!! why didn't the $30.13 drop off???”

Helpful Report

Posted 5 years ago

Hello Joan, Thank you for bringing this matter to our attention. We would like to know if there was an agreement between you and the representative upon upgrade of subscription. Please contact us back using the channels below so we can proceed with the necessary action. You can still contact us through the following channels. Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

Posted 5 years ago

“The representative was very nice and very knowledgable. I hope that everything is fine.”

Helpful Report

Posted 5 years ago

Hi, Thank you for letting us know that you are satisfied with the service that we provided. Our technicians are trained and knowledgeable to ensure that we provide excellent services to our customers. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

Posted 5 years ago

“On the last day to renew my subscription Restoro notified me with a malware. After going through the entire process to eliminate everything that might be suspicious or affecting memory at the end of the process it rebooted. After reboot my computer never booted up and I ended up having to purchase a new Operating System which cost me $120 and in conclusion would never repurchase this software.”

Helpful Report

Posted 5 years ago

Hello, Thank you for letting us know about this. We will conduct an investigation and testing on how it happened. This feedback is very important to us, this is how we improve for the better. Our system here shows the success of running the repair and our scan found 0 stability threats and 1 Security threats on your computer. We, however, respect your opinion and decision on this matter. Email: support@restoro.com Phone: 1-888-658-5291 Thank you.

Posted 5 years ago

“Some of the tactics used to persuade you to use the premium versions is scummy just dint even bother having a free version if its that much of pain.”

Helpful Report

Posted 5 years ago

Hello, Thank you for the feedback and we respect your opinion on this matter. You might have seen this application offered as an optional application during the software installation process. If you failed to pay attention to its installation process and overlooked Restoro offered to you as an optional program, you might have installed it without realizing that. Its ads may disappoint you because they can actively offer you to purchase its license. Using this free version, you have to click the repair one by one. If you want to proceed with the Premium version then you may click "Fix All Items". Once the repair has been completed, a summary will be available for on your computer screen. The repair does not include windows components fix, this will only perform basic optimization. The free license key is for one-time use only. Your feedback is very important to us. Send us an email on how we can improve our free software. Email: support@restoro.com Phone: 1-888-658-5291 Have a nice day!

Posted 5 years ago

“This process took much too long”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to leave us a review. Firstly we want to apologize for any inconvenience you experienced. Our goal is to ensure everything is taken care of after you have talked to us. Also, we understand that you are unhappy with the amount of time it took our technician to complete the repairs. We would like to move forward a little bit and would like to ask you how can we better help you. If you wish, we can call you. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

Posted 5 years ago

“I was experiencing slow operation with my laptop now it's faster than ever.Thank you John Sa”

Helpful Report

Posted 6 years ago

Hello Daniel, We are glad that the problem has been fixed. You see, technology is very complicated. Most of the time issues can be fixed easily and sometimes there are difficult ones. But whatever the situation is rest assured that we will never leave you and do the best we can to provide a resolution. Your feedback is very important to us and based on your overall rating, please let us know how we can improve more to better our service. Email: support@restoro.com Phone: 1-888-974-6455 Have a nice day!

Posted 6 years ago

Restoro Limited is rated 4.6 based on 10,170 reviews