Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,170 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.6

Based on 10,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1-888-575-7583

Email:

support@restoro.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad experience”

Helpful Report

Posted 5 years ago

Hi Chester, Thank you for trying our product, can you elaborate on the experience so we can better our services please? Also, please note that our team of highly trained technicians are available to help you absolutely free any time. Kindly contact us through the following. Email: support@restoro.com Chat: www.tinyurl.com/restorochat

Posted 5 years ago

“They happily take your money and then don't give you the key to open up the software. I've been messaging them, emailing them, trying to call them, all to no avail. Three hours later, I still have no key. As of tomorrow, I will go into dispute to get my money back. They are charlatans.”

Helpful Report

Posted 5 years ago

Hi Pamela, Thank you for bringing this matter to our attention. We understand how it is like not get what you paid for. We sent you a personal email with your active license key. Please don't hesitate to contact us if you need assistance. Email: support@restoro.com Chat: www.tinyurl.com/restorochat We appreciate your patience!

Posted 5 years ago

“This lady has gone above and beyond Helping this old man out of a jam. If I could I would give her a well deserved increased in pay. We need more workers like her. She goes above and beyond.”

Helpful Report

Posted 5 years ago

Hi James, Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work diligently and it will provide them with great encouragement to keep doing what they are doing. If you could may we ask you to update your review to a 5 star instead please, appreciate the effort. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat

Posted 5 years ago

“if you have 54 buck to wast it the good programme dont even imagine you can do anything with this it does a looooong scan them tell you like an old ransomwhere pay to repaire(54$) for a one time use obviously i didn't pay and i will not. doesnt tell you the error . next time ask for money before not after one hour . a must not have on you're computeur . and i can easily bet that less that 1% of these review are true”

Helpful Report

Posted 5 years ago

Hi, Your message is unclear. Do you have a subscription with us or are you trying to try the product. If you are wanting to try the product before actually subscribing please do not hesitate to log on to our website and look for the free manual repair. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat

Posted 5 years ago

“After not being able to get my purchased Restoro key to work I called the provided toll free number. The agent I spoke with happily used my key for me and began to scan my computer. I was shown screenshots of broken registry files and a trojan. Instead of Restoro fixing these problems I was referred to a 3rd party who tried to extort $600 out of me for a year plan for remote maintenance. I finally agreed to a one time purchase of $100 remote help. This person spent about an hour looking at optimization and "removing" a virus that I'm still not sure was ever there. A month later my computer still doesn't work correctly and I had to use Malwarebyte to remove Restoro. It's garbage. Do NOT use this service.”

Helpful Report

Posted 5 years ago

Hello Albert, Thank you for bringing this matter to our attention. We’re sorry to hear that your experience was not of the quality you expected. Please be informed that Restoro's job is to fix the damage on the Windows file and it's limited in fixing issues that belong to 3rd party applications. We'd like to investigate further what happened in your case. We would appreciate another chance to earn business with you. Let us set up another remote session for free for our technicians to manually check your computer. Please send us an email at support@restoro.com. We hope to hear from you. We appreciate your patience. Have a good day!

Posted 5 years ago

“if u dont want to sell it free so please remove the option of free manual repair from the purchasing site dont waste our time ...cruel peeps”

Helpful Report

Posted 5 years ago

Hello! We understand how it is like not to use the free manual repair that our website offers. To use the manual license key: > Once the scan is done, scroll down to the bottom of the results where you see the "I have a license key" box. Enter the license key including the dashes, then click OK. License key: > Click on the "Repair" button for each items found. Once all items are repaired, it will ask to restart the PC to apply the changes. Note: If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", it will ask route you to the pricing page as the automatic repair requires a paid license key. > The manual license key is good for a one-time use. We hope this answers your concern for today. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Chat: www.tinyurl.com/restorochat

Posted 5 years ago

“I selected the discounted 1 year unlimited support option for $54.95AUD but after going through the payment process I was charged for the 1 time use subscription for $34.95AUD. I suspect this is to trick users into purchasing the one time keys over and over instead of the actual 1 year support. I had already purchased this before thinking it was the 1 year support, but fell for the trick the first time and only now realise the malicious intent of these developers. Despicable treatment of users and money hungry.”

Helpful Report

Posted 5 years ago

Hello Lachlan, Thank you letting us know of this problem. Rest assured that we are helping you out on this. For us to properly assist you, we will be sending you a separate email regarding this concern. For immediate assistance, you may connect to our channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“I did the free scan and was then told that I would have to pay a fee to finish the repair. I decided that I wanted to pay the fee of $27.95 to repair my laptop. My first red flag was that the receipt stated that it would be a recurring charge as a subscription. This is not what it initially said. In fact, it was clear that it was a one time charge. I went ahead anyway, thinking I could just cancel the subscription. Then I received a message saying I would have to call them to proceed. I did. The woman I talked to seemed as though she was doing all the right things to walk me through the scan. UNTIL THE PITCH. Then she informed me the only way I could get my repair is if I paid around $200 or more and let them work on it for 2 hours. I said no, that I just wanted what I paid for (and I was very polite). She was extremely rude and hung up on me. It was very puzzling. I called to cancel the recurring charge, and again, extremely rude and hung up on me then called me right back two times in a row. So strange! I ended up calling and asking for a refund. Of course, the person hung up on me again. This was the worst customer service I have ever had. To bad too, because I would have liked a service that worked! If I could give it ZERO stars I would.”

Helpful Report

Posted 5 years ago

Hello, We thank you for your feedback. Our organization takes Quality Customer Service seriously and exercise only the highest integrity when communicating with our customers. Reading from your feedback, we failed and we are sorry. We will review the correspondence that you had with our team and we'll apply the needed corrective actions to put this to proper. Thank you for trying our product. Email: support@restoro.com Chat: www.tinyurl.com/restorochat

Posted 5 years ago

“Its expensive, so i used the free manual version.I used a code and it took me to the junk removal screen or something i tried cleaning everything, then it asked for the code again.I pasted the same code in and it crashed.”

Helpful Report

Posted 5 years ago

Hi Simon, Thank you for bringing this matter to our attention. We understand how it is like not to get the software running. We sent you a personal email with regards to this concern. We reactivated your license key and it should be operational by now. Should you need help, please do not hesitate to contact us. We are available 24/7. Have a good day! Email: support@restoro.com Chat: www.tinyurl.com/restorochat

Posted 5 years ago

“have not the foggiest! You guys have been great till now. I seem to not be able to renew. I am Paul Coates.”

Helpful Report

Posted 5 years ago

Hello Paul, We apologize for any trouble this has caused. It is very rare that we encounter a problem when renewing subscriptions from our website. To assist you better we have assigned a specialist to review your account and help you with your renewal. We suggest you wait for an email with the instructions on what to do next or if you wish to contact us directly you can also reach us at: Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat Thank you

Posted 5 years ago

“paid fee and tried to connect numerous times but line always rang with a busy signal, poor support”

Helpful Report

Posted 5 years ago

Hi Ken, Thank you for bringing up your concern to our attention. We are currently implementing a skeletal workforce system due to the Global increase in NCov 19 cases and will not be able to answer your call right away. How can we assist you today? Please reach us out through the below channels: Email: support@restoro.com www.tinyurl.com/restorochat Have a good day!

Posted 5 years ago

“Right now I am not happy with Restoro. I run a scan and when I ask to repair then it ask for my password which I got from Restoro which doesn't work. I have paid $399.00 for this and I have to go to the company to get a scan done and repain.”

Helpful Report

Posted 5 years ago

Hi, We sincerely apologize if you are not able to start the repair due to an invalid license key. Rest assured that we are here to assist. We have received your email regarding about the same concern. We have checked and confirmed that you have a valid license key. We have reactivated and included your license key information to our reply to your email. This should let you start the repair. You may also receive a call from us to make sure everything is taken care of. We hope this resolves your concern for today. We appreciate your patience on this matter. Our customer reviews are very important to us. Kindly let us know if there is anything else that we can do to make things right. Email: support@restoro.com Have a good day!

Posted 5 years ago

“I haven't had my license key and I have requested for one and still haven't got it, I want a refund or a license key, 30 pounds down the drain.....”

Helpful Report

Posted 5 years ago

Hello! Thank you for bringing this matter to our attention. We're glad you have reached us. We sent you a personal email with your license key. We appreciate your patience. Please let us know if you need further assistance. You can email us at support@restoro.com Have a great day!

Posted 5 years ago

“I keep getting bluescreens and this is one the only apps/sites that is trusted and can help me with this, i just don't understand why it isn't free? i know you need to make money off of it but why not 1 free repair per IP?”

Helpful Report

Posted 5 years ago

Hi, We are glad to hear that you have considered and trusted our software to work on your computer's blue screen issues. We understand that some customers may opt to try the program first. Restoro does offer a free manual license key, however, it has limited features unlike of a paid version. As a courtesy and a token of appreciation for considering our software, we have provided you with a license key, valid for one time use until 04/30/2020. We shall send the details of the license key to the email address you used to post this feedback. Our customer reviews are very important to us. We want to be sure that you are happy. Should you need help, please do not hesitate to contact us. We are available 24/7. Email: support@restoro.com Have a good day!

Posted 5 years ago

“sounds good doesnt work! altough i entered the key than was sent to my email a pop up massage showing that it was invalid!”

Helpful Report

Posted 5 years ago

Hello, Thank you for bringing this matter to our attention and our apologies for any inconvenience it has caused you. We sent you a personal email so we can sort this out and fix the issue as quickly as possible. Your feedback helps us get better. Should you need help, please do not hesitate to contact us. We are available 24/7. Email: support@restoro.com Have a good day!

Posted 5 years ago

“Took advantage of a disabled elderly to sell your product - shame”

Helpful Report

Posted 5 years ago

Hi Doreene, Welcome to Restoro. We are saddened that you felt that you have been taken advantage of. Definitely this is not the way we would want you to feel. Our company is dedicated to bring out the best in your computer and make our customers happy and satisfied. We would never force any of our products to our customers. We have checked your account and our Customer Service Representative was already able to assist you. We hope that we were able to address all of your concerns for today. If you ever need any assistance, please do not hesitate to contact us. We are available 24/7. Email: support@restoro.com Have a good day!

Posted 5 years ago

“I am sick and tired of the "bait and switch" tactics of these companies who lead you to believe that the software you downloading is part of a tool designed to fix a problem found in a forum. Only after downloading, installing, and running the program do they announce that its time to get your credit card out and pay. Stop the bait and switch. Pathetic tactics in todays environment!”

Helpful Report

Posted 5 years ago

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. Our software will provide a free scan to detect the damages on your computer. However, you will be needing a license key to run a repair. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Have a good day!

Posted 5 years ago

“Ont nous annonce site gratuit et au final tu paye ARNAQUE”

Helpful Report

Posted 5 years ago

Salut Merelle, Merci d'avoir fourni vos commentaires sur notre produit. La partie gratuite indiquée sur le site Web est l'analyse. Restoro analysera votre ordinateur GRATUITEMENT pour tout problème. Si vous souhaitez résoudre automatiquement les problèmes détectés, c'est là que vous avez besoin d'une clé de licence payante. Nous nous excusons si ce n'était pas tout à fait clair dès le départ. Cependant, en guise de compliment, nous vous fournissons une clé de licence unique - GRATUITEMENT. 84766565-e0079 Vous pouvez copier et coller cette clé de licence pour poursuivre la réparation de tout problème rencontré par le logiciel. Ceci n'est qu'une courtoisie pour vous prouver que Restoro est loin d'être un logiciel d'arnaque. Nous espérons que cela clarifie les choses et nous espérons vous être utiles à l'avenir. Should you need help, please do not hesitate to contact us. We are available 24/7. Email: support@restoro.com Have a good day!

Posted 5 years ago

“Bought the one year with one license thinking it would last a year. Turns out I paid 40 bucks for a one time use license. Wording and price point for a one time use license is pretty awful.”

Helpful Report

Posted 5 years ago

Hi Robbie, Welcome to Restoro. We understand that you meant to get a one-year license instead of a one time. We are sorry if it seems you may have been confused with the pricing and the subscription. We are committed to ensure that all details are clear and presented to our customer accordingly. Upon checking your account, we see that you have indeed purchased a one-time license key, but was only amounting to $27.95, which is the pricing for our one-time key. We were not able to find any other transactions amounting to $40. However, we do appreciate that you wanted Restoro for a year. As a gratitude, we have reactivated and extended your 1-time license key for 3 months, for free. We will also send you an email for your reference regarding about the free extension. You may reply to that in case you would have further inquiries. Should you need help, please do not hesitate to contact us. We are available 24/7. Email: support@restoro.com Have a good day!

Posted 5 years ago

“SERVICE PAYANT !”

Helpful Report

Posted 5 years ago

Salut, Nous avons reçu vos commentaires sur notre logiciel Restoro mais nous avons peut-être manqué ce que vous voulez dire. Cette application est un outil utile pour les utilisateurs d'ordinateurs pour résoudre les problèmes liés à Windows simplement en exécutant ladite application sur leur système. Vous pouvez visiter notre site Web, restoro.com pour plus d'informations sur le service et ce qu'il offre. Nous espérons que nous avons pu vous donner un aperçu des avantages que vous pouvez obtenir si vous avez installé ce produit sur votre ordinateur. Cordialement.

Posted 5 years ago

Restoro Limited is rated 4.6 based on 10,170 reviews