Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,173 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.6

Based on 10,173 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1-888-575-7583

Email:

support@restoro.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 12th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the past two days I received excellent service. I will call on you again. All the best.”

Helpful Report

Posted 4 years ago

Hi Lawrence, Thank You for giving us a shot and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers, like you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Alberto was very patient on working on my printer problem we found out that the nozzle its self is that one that is causing the problem”

Helpful Report

Posted 4 years ago

Hello Bonnie! We are glad to hear that problems were resolved quickly! Your review reaffirms the hard work we put in every day. Alberto will be surprise once he hear this commendation. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Yes, I was very impressed with the computer expertise to solve a connection problem for CyberGhost. I never could have figured it out and before that about a week ago he solved the problem of my computer shutting down randomly by reinstalling an old driver. It hasn't shut down since Manuel fixed it. He is a TOP NOTCH computer tech. You are lucky to have him on the job! Thanks so much Manuel!”

Helpful Report

Posted 4 years ago

Hi Dorothy, Thank you for your lovely note. I so appreciate you taking the time to share your experience with Restoro. We strive to provide the best service and I’m glad we could help get your computer in tip-top shape after the fix. Thanks again for being a loyal customer and writing this awesome review. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“they did the system clean up and maintain it well. but they cant help with app problem like i have with excell”

Helpful Report

Posted 4 years ago

Hi, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Any issue with 3rd party application will not be supported. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Very satisfied with service”

Helpful Report

Posted 4 years ago

Hi Mary Ann, Thank you taking time to leave us a positive review. Please let us know if you need us, we are available 24/7. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day and stay safe!

Posted 4 years ago

“Arjay was very helpful and this was a great experience. I hope to have a long work relationship with this company.”

Helpful Report

Posted 4 years ago

Hi William! Thank you for taking the time to post a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“I had to reinstall Restoro and discovered that my license Keys were not recognized. I call the Help desk and the technician gave me a new License Key and I was able to completed the reinstall.”

Helpful Report

Posted 4 years ago

Hi Doyle, Thank you for your lovely note. I so appreciate you taking the time to share your experience with Restoro. Thanks again for being a loyal customer and writing this awesome review. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“yes they did”

Helpful Report

Posted 4 years ago

Hi Kyle, Thank you for your great feedback! We are glad that you are satisfied with the service rendered. We appreciate the trust that you have given us. Rest assured that you will experience the same level of excellence the next time you need our help. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“The instructions were easy to follow...the results were propitious.”

Helpful Report

Posted 4 years ago

Hello, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority. Its customers like you that make our job wonderful. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“amazing job highly recommed dennis”

Helpful Report

Posted 4 years ago

Hi Dennis, Thank you for this 5-star review. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Sydel resolved all my issues that I requested. Please promote Sydel to be a Senior Technician”

Helpful Report

Posted 4 years ago

Hello Renald, Being a small company, most of our customers are referred to us by existing customers, like you. It is of our utmost pleasure to have served you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“SHORT MESSAGE HERE: service was good and the people that I delt with seemed to be knowable and helpful”

Helpful Report

Posted 4 years ago

Hello, It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Restoro has done an excellent job of fixing a number of problems on my computer and printer. I can recommend Restoro highly without any reservations...dtm”

Helpful Report

Posted 4 years ago

Hi David, Thank you for your lovely note. I so appreciate you taking the time to share your experience with Restoro. We strive to provide the best service and I’m glad we could help get your computer in tip-top shape after the fix. Thanks again for being a loyal customer and writing this awesome review. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Eunice did a great Job of making over my computer and bring it completely up to date and operational again. looking forward to using this computer again.”

Helpful Report

Posted 4 years ago

Hello James, Thank you so much for this 5-star review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Eunice will be surprise once she hear this commendation. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“They spent an awful amount of time getting problems sorted”

Helpful Report

Posted 4 years ago

Hello Dave, Thank you for taking the time to leave us such a beautiful review. While Reviews.io places stars next to our business, you are our real star. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“i am still waiting for a license key (3 days) ord # 29834648-31361525”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for reaching us out. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to make it up to you by making sure we stick to our commitment. Please expect an email or callback from our support team to address the issue and perform the needed. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“The tech was very helpful he help me on my office problem”

Helpful Report

Posted 4 years ago

Hi Peter, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“I had problems with my PC today and a technician solved and fixed my PC. My PC is back to normal state now and fast. I am happy with restoro service.”

Helpful Report

Posted 4 years ago

Hi Dona! Thank you for taking the time to post a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“On 16 October 2021, I paid Restoro Ltd £31.14 (£25.95 + VAT) for a year's subscription to their Premium PC 'repair plan'. This software claims to 'remove and detect viruses in real time, repair Windows damage and restore the operating system'. This price apparently includes '24/7 support for one year'. Let me say at the outset that this last statement is a gross misrepresentation. For I was talked into asking for support, believing it to be free (but forgetting that I'd seen it in print), only to be stung for £144 (inc. VAT) after the work had been carried out. My association with Restoro began with my purchase of their Premium Repair Plan after my PC had 3 times re-started of its own accord over Fri/Sat, 15-16th October - an instability which I falsely attributed to a dodgy upload or Windows 10 update. Running System Restore on the Sat (16 Oct), however, made matters worse, leading to the BSoD error, from which I extricated myself by uninstalling the latest Windows update. Suspecting that a serious breakdown was imminent, I bought Restoro and ran it Saturday evening, Sunday, Monday and Wednesday, believing that it would restore the stability of the operating system, as claimed. There had been another problem, though, with my computer. Over a period of a year leading up to the BSoD event on Saturday, I had also been troubled by irregular startup times. Startup would be rapid (22-35 sec), extending over several days, followed by a much longer single startup of up to 5 minutes, the delay protracted by a black screen with a line of twinkling dots. This suggested that the startup time, set for my computer, was too brief for it to carry out all its vital functions, and so it had to take time out to catch up (this was the black screen, or so I thought). So on Wednesday, 20 Oct, four days after I had purchased Restoro, I unchecked the fast start-up setting in Windows. This had the desired effect of evening out the startup times. Yet the black screen persisted...... until today, that is, Friday, 22 Oct, when I ran AVF Driver Updater and discovered that the cause of the black screen was actually an outdated driver. Since the update, I don't get the black screen at all. My grievance with Restoro Ltd really began yesterday (Thurs) afternoon when I tried to run the Restoro program, for which I had paid £31.14 - only to be asked for my licence number a second time. I had purchased a year's usage ... but it seemed that my registration had lapsed after only six days! Moreover, on re-inputting my licence code, I got the error message that it was invalid! I had no alternative but to call Restoro's hotline, 0800 107 975, and ask Mylene A. (who is on the staff of 'Reimage', a related PC 'restoration' software) to allow me back into the program that I had just paid for. Firstly, however, I had to agree to a 'LogMeIn Remote Access' session, so that she could enter some sort of re-activation key into the registration box. This she did; and I then assumed - correctly - that my registration would once again be recognised. But she offered me no apology for the inconvenience and indignity I had suffered of being asked to re-input my licence code and of having it rejected, even though I had made no mistake in the copying of it. Since there had been no explanation or expression of astonishment on her part, I naturally assumed that this was the norm. But if I had thought that my remote session was over, now that my registration was again being recognised, I was sorely mistaken. Mylene launched into her sales pitch, which began with two searching questions. The first aroused my suspicions: 'Was I knowledgable about computers?' 'No,' I replied. Having established that I was a greenhorn, the way was clear for her next question: 'When did someone last look at your computer?' She wanted me to acknowledge that it was high time that I took advantage of the remote session to invite a diagnostic expert to delve into my PC. Since I assumed that this service would be free, being part of the Premium package, I handed over my computer to the technician, to whom I recounted, using the LogMeIn dialogue box, my experience of the black screen issue and the BSoD that led me to buy the Restoro software. First, he asked me for my Windows PIN and password. This request was as outrageous as it was unnecessary in view of the remote access which he already had to my computer. I refused to give it. Marlene A. had also asked for my PIN. Why? There was a flurry of activity as the technician patently used antivirus and other software to 'clean up' my computer. Towards the end of this activity, which lasted for about 10 minutes, he left a highly compromising Windows file on my screen, showing no record at all of any instability or crashes since the start of October. But, despite this graphic evidence and my protestations to the contrary, he continued to explain, using the dialogue box, that my PC's stability and normal functioning had been seriously undermined by viruses and adware that had slipped through my Norton Internet Security net. This could not have been the case since, before my encounter, I had used Norton and Malwarebytes to reassure myself that my computer was indeed clean of viruses and adware, and that I should look elsewhere for the cause of the black screen. I was then presented with some blurb with some prices on it, and I twigged that this was the technician's way of presenting me with an invoice for the ten minutes of irrelevant virus-removal work that he had just carried out. Forgetting that the price was nominally covered by the £31.14 for the Restoro program on their website, though it had coloured my expectations subconsciously, I went for the cheapest price. This was £144 (incl. VAT) for a one-off fix. He asked me to restart my PC and let him know if it was sorted. There was no black screen when I rebooted, so I thought that he had indeed fixed that problem. (He hadn't. This morning I got the black screen again and realised that it was a driver issue.) When he later rang me, I answered in the affirmative. He then tried to talk me into doling out even more of my pension money to extend my support for a year by exaggerating the threat of further compromises to my PC's functioning, caused by virus, Trojans, etc. In conclusion, I feel that the whole scenario - the Restoro program nullifying my registration on the fifth day and not recognising my licence code even when I re-inputted it so that I was obliged to ring their office, the remote session that followed, the time-worn 'You've-got-virusses-let me-remove-them' spiel, the uncalled-for request, made twice, for my password and PIN, the absence of any pre-contract documentation or cooling-off period, the fact that payment of £144 was sprung on me after work, which I thought was free, had been carried out - the whole seedy business was a carefully planned operation, a sting - and I fell for it. The work that was carried out during the LogMeIn session should have been covered by the £31.14 that I paid for the Restoro program. I paid an extortionate price for support that should have been free to people who were a little too eager for me to divulge my password and PIN to them and all too keen to attribute every computer malfunction to viruses and malware.”

Helpful Report

Posted 4 years ago

Hi George, Thank you for reaching us out. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to make it up to you by making sure we stick to our commitment. Please expect an email or callback from our support team to address the issue and perform the needed. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“Restored computer to fast service after being very slow. A very efficient and friendly service.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your great feedback! We are glad that you are satisfied with the service rendered. We appreciate the trust that you have given us. Rest assured that you will experience the same level of excellence the next time you need our help. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead and stay safe!

Posted 4 years ago

Restoro Limited is rated 4.6 based on 10,173 reviews