Reverb.com Reviews

"Reverb STOLE $285 from my account for no reason and refuses to redeposit it! I sold a keyboard to a gentleman but the listed shipping quote was less than the actual cost so at reverb request, I initiated a partial refund in the amount of the shipping cost as the buyer decided to arrange his own shipping. Reverb had not yet released the funds from the sale to me and assured me I would not be charged because they were still in possession of ALL the funds. An hour later they withdrew the shipping refund from my account! I\u2019ve since cancelled the order and gave the gentleman a full refund and they still won\u2019t redeposit the money they stole from my account!! So essentially they profited $285 from a sale that NEVER happened! They are thieves and I would not recommend selling you gear on there! You thought Craigslist was a hassle? Wait till you start selling on Reverb!"

"Reverb STOLE $285 from my account for no reason and refuses to redeposit it! I sold a keyboard to a gentleman but the listed shipping quote was less than the actual cost so at reverb request, I initiated a partial refund in the amount of the shipping cost as the buyer decided to arrange his own shipping. Reverb had not yet released the funds from the sale to me and assured me I would not be charged because they were still in possession of ALL the funds. An hour later they withdrew the shipping refund from my account! I\u2019ve since cancelled the order and gave the gentleman a full refund and they still won\u2019t redeposit the money they stole from my account!! So essentially they profited $285 from a sale that NEVER happened! They are thieves and I would not recommend selling you gear on there! You thought Craigslist was a hassle? Wait till you start selling on Reverb!"

"They will take your money. Then they say order not complete, as payment can\u2019t be processed. You will then go to a help chat for an hour. No one is comming. Hang up. FRAUD!!!!!! Shop elsewhere!!!"

"I sold a guitar on Reverb only to find they deduct taxes from you as a seller to remit to the Government.\r\nI SOLD AT A LOSS THERE ARE NO TAXES TO BE PAID!!!\r\nTHERE IS NOBODY TO SPEAK WITH.\r\nTHERE IS NOBODY TO CHAT WITH.\r\nAdditionally I didn't receive shipping fee included in the listing.\r\nI cancelled $45K in sales immediately with them.\r\nI'd rather pay the 2.5% more and take my chances on Ebay.."

"This company hid payment delay information related to Silicon Valley Bank from customers. To make matters worse, this company reached out personally to larger companies who were owed payments yet left smaller sellers hanging out to dry.\r\n\r\nUnfortunately, unless you were a preffered larger company doing business on thir platform, you did not find out until the Monday afternoon following. Of course, this was only after the FDIC guaranteed accounts above the 250K limits.\r\n\r\nAvoid this unscrupulous company!"

"bought mixer rack - the 2 legs did not match. because they did not match, cross bar would not attached. Sold as Excellent condition however, heavy scratches on all sides.\r\n\r\nImpossible to get the help needed for exchange or refund. Stuck with a piece of garbage which could only be used as a boat anchor."

"bought mixer rack - the 2 legs did not match. because they did not match, cross bar would not attached. Sold as Excellent condition however, heavy scratches on all sides.\r\n\r\nImpossible to get the help needed for exchange or refund. Stuck with a piece of garbage which could only be used as a boat anchor."