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Rex MD Reviews

2.9 Rating 120 Reviews
48 %
of reviewers recommend Rex MD
Read Rex MD Reviews
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Phone:

8662943772

Email:

support@rexmd.com

Location:

800 3rd Ave, Ste 2800
New York
10022

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Rex MD 1 star review on 10th October 2024
Mike
Rex MD 1 star review on 10th October 2024
Mike
Rex MD 1 star review on 10th October 2024
Mike
Rex MD 1 star review on 10th October 2024
Mike
Rex MD 1 star review on 10th October 2024
Mike
Anonymous
Anonymous  // 01/01/2019
Very disturbing. They are impossible to get through to on the phone, and don't answer your questions on the website. The website also says there are features that do not actually appear or work properly. MOST IMPORTANTLY, it seems they are not disclosing that your prescription runs on a subscription basis and automatically renews and it's virtually impossible to cancel. This is a total nightmare. Stay away!!!!!
Helpful Report
Posted 3 years ago
Hi Mr. JC, Thank you for the review. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Impossible to cancel on the web site and customer service won’t help. Gonna have to go through my bank to do so.. too bad because I would’ve gone back to use them again..
Helpful Report
Posted 3 years ago
To Whom it May Concern- I'm sorry you're having issues with your subscription. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
I called to track my package and spoke to Angela she provided me with quick and excellent service thank you Angela.
Helpful Report
Posted 3 years ago
Mr. C- thanks for your review! Our patient care team is thrilled to hear about your wonderful experience with Angela. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Take to long to work
Helpful Report
Posted 3 years ago
Mr. William - We apologize that our products did not exceed your expectations. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Great and fast shipping
Helpful Report
Posted 3 years ago
Mr. Andrew - thanks for your review! Our patient care team does an incredible job in helping our patients and we're happy to hear about your great experience with RexMD. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
I would like to place an order for the 20 mg generic Cialis
Helpful Report
Posted 4 years ago
Mr. Rodney- I'd like to help you immediately . Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
I found Rex MD to be very professional, knowledgeable and Mr "Discreet" all the way thru the entire process of receiving my meds. TRP
Helpful Report
Posted 4 years ago
Mr. Petruzzi - thank you for your review! Our patient care team is excited to hear about your wonderful experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Fast delivery. Good results. Thank you.
Helpful Report
Posted 4 years ago
Mr. Jeffrey - thanks for your review! Our patient care team is thrilled to hear about your awesome experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Excellent service. Easy to use. Prompt delivery. I ordered online. When I had a question I called customer service and they resolved the issue almost immediately.
Helpful Report
Posted 4 years ago
Mr. Donald - thanks for your review! Our patient care team does an awesome job assisting our patients and we're happy to hear about your great experience with RexMD. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Rex MD was there when I really needed them Thanks RexMD
Helpful Report
Posted 4 years ago
Mr. Antwon - thanks for your review! The RexMD team does an incredible job in helping our patients and we're happy to hear about your great experience with RexMD. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
I have canceled my prescription several times online and it continues to get ignored. Easy signup but zero regards to customer wishes. Example I requested no further prescriptions two weeks ago and just received notice that my card was charged and new prescription is being shipped!! Terrible customer service
Helpful Report
Posted 4 years ago
Hi Michael, Thank you for taking the time to leave us feedback. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
I signed into the website on 2 separate occasions to postpone sending product and they shipped it anyway. There is also no way to cancel all shipments, so I'll have to alert my bank. The product is virtually useless as well.
Helpful Report
Posted 4 years ago
Mr. Joseph- I'm so sorry that you did not have a pleasant experience with us. I'd like to help you immediately solve this issue please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Your meds don't work for me. Going to cancel. Going to try someone else
Helpful Report
Posted 4 years ago
Mr. Jerome - We apologize that our products did not exceed your expectations. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
You refuse to stop shipping after my explicit instructions not to. You are not reachable.
Helpful Report
Posted 4 years ago
Mr. Alemu- I'm sorry you're having issues with your subscription. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Very satisfied with every aspect of my first experience in online medical care, from A to Z, RexMD made everything simple and easy to understand, no bs on anything, was very pleased with everything and I would definitely recommend to anyone
Helpful Report
Posted 4 years ago
Mr. Andrew - thanks for your review! Our patient care team is thrilled to hear about your wonderful experience with us. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Sorry pills don’t work
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Posted 4 years ago
Mr. Mehul - We apologize that our products did not exceed your expectations. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Easy to research and figure out the best option for us. Excellent follow up and consultation with Doc.
Helpful Report
Posted 4 years ago
Mr. Barton - thanks leaving us a review. Our patient care team is happy to hear about your incredible experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Very pleased, would like reorder could I get my prescription in 200mg .thank you so much. Kevin kubik.
Helpful Report
Posted 4 years ago
Mr. Kubik - thanks for your review! Our patient care team is happy to hear about your awesome experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Great company
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Posted 4 years ago
Mr. Gary - thanks for your review! RexMD does an incredible job in helping our patients and we're happy to hear about your great experience with us. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Hi, my experience with RexMD was very good. Filled out the forms,got my meds in a decent amount of time. They worked like they were supposed to do. Will order again from RexMD. , Paul
Helpful Report
Posted 4 years ago
Mr. Gary - thanks for your review! RexMD does an incredible job in helping our patients and we're happy to hear about your great experience with RexMD. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)
Posted 3 years ago
Rex MD is rated 2.9 based on 120 reviews