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Rex MD Reviews

2.9 Rating 121 Reviews
47 %
of reviewers recommend Rex MD
Read Rex MD Reviews
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Phone:

8662943772

Email:

support@rexmd.com

Location:

800 3rd Ave, Ste 2800
New York
10022

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Anonymous
Anonymous  // 01/01/2019
I had sent an email to cancel my perscription several months ago. I just got a text message saying my order had shipped. I called customer service. They said they only take cancellation verbally over the phone. I asked to be cancelled and got a note saying it was cancelled. I then said I wanted to send it back and get my money back. They said that they don't take the package back. To bad so sad. I went to the FedEx site to look at the status. It hasn't been picked up. Be warned this is a mess and best not to get involved with REX MD.
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Posted 3 days ago
Be careful filling out anything on Rexmd as they will immediately ship a product with you completing the entire form. At that point they will complete the process for you, not answer your calls and deny any claims.
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Posted 4 days ago
I would leave a zero if I could. I mistakenly signed up for a subscription fit semaglitude. I actually wanted, zepbound. When I asked if they could change it, they said they didn't have it, so I asked the to cancel my order. Obviously they did, but didn't refund my 200.00 OR send the prescription. Highway robbery. I will dispute the charge with my bank.
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Posted 6 days ago
DO NOT deal with this company. I did not renew a prescription but was charged $299 without having the product shipped. I called and explained that I had no intention of renewing it but they refused to remove the charge from my card. They agreed that they would not send the Rx until I renewed it through telehealth, so essentially they are steeling my money. So now I'm forced to dispute the charge through my bank.
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Posted 1 month ago
Absolute deceptive subscription and billing practices. Do NOT do business with RexMD. I took caution to not subscribe or approve reoccuring shipments or billing but they did it anyway. Dinged my bank account and shipped anyway. These guys are as low as it gets. They make extra money if you only let them hit you once or if you don't notice the recurring bank hits , they make much more.
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Posted 1 month ago
The company is very overpriced and deceptive! I ordered once $720 for 90 pills. I knew it was expensive but was going to do it once. Months later they shipped another bottle and charged me the same amount. When I called the Rexmed representative said in a condescending tone - well you must not have read paragraph 4, it’s automatic until you stop it. I’ve learned my &720 lessen and will never use Rexmed again!!
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Posted 1 month ago
I had my order put on hold, because I work offshore and was told there was no way to get it to me on time. I left the house for the weekend and then told my order was shipped. Which didnt do me any good as I wasnt coming back home until my 4 week hitch was over as I work offshore. When I arrived there wasnt nothing at my house nor proof of a picture or signature that it was signed for. REX MD isnt willing to replace the shipment and lost 160.00. You would think they have insurance through FEDEX . Dont use this company....
Rex MD 1 star review on 10th October 2024 Rex MD 1 star review on 10th October 2024 Rex MD 1 star review on 10th October 2024 Rex MD 1 star review on 10th October 2024 Rex MD 1 star review on 10th October 2024
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Posted 2 months ago
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Posted 3 months ago
I told them when I placed my order do not automatically refill because I did not know how it was gonna work and I told him that at least six times what did I get my mailbox today? They automatically refilled it. They promised me they would not they are liars, dishonest crooks.
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Posted 3 months ago
Run from this company! All these bad reviews are exactly what happened to me. Time to get the FDA involved
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Posted 3 months ago
They are literally selling fake drugs. I got my Cialis, felt nothing, took 20mg felt nothing. Got a 20 MG from a friend worked exactly like it is supposed to. So I sent one of their pills to a lab to get tested. NO ACTIVE INGRIENTS - completely fake
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Posted 4 months ago
they are crooks plain and simple!!!
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Posted 4 months ago
They sent an order without my consent and continue to charge my CC for the meds, after a cancellation request. Customer Service sucks, very unprofessional and unhelpful. I will be contacting my bank, to report my card as stolen since they refus to cancel or refund my money.
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Posted 5 months ago
Worst company worst customer service Never shipped and didn’t get my package
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Posted 5 months ago
Don't try to change or cancel your order. If you go as far as provide payment details, you'll have to contact your bank or credit card issuer to stop your orders, even if the order isn't completed or filled.
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Posted 6 months ago
Terrible company. They charged my credit card for $432.00 for what I didn't realize was a recurring prescription that had not been shipped. I tried to get the prescription stopped but they refused to do so even though the pills were still in their warehouse. They made no attempt to get my approval for the order, just charged my card and said sorry, there is nothing they can do. I wish I could give them no stars.
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Posted 7 months ago
Placed an order and waited 10 days with no emails or tracking. I called in and was told I need to log in to my “portal” to complete the order but was never told this or even notified I had a portal. I will never order again!!!!
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Posted 8 months ago
They shipped to the wrong address billed my credit card. When I call to complain they said they were sorry and would send out my order to the correct address. After two months of calling and getting promised a new shipment nothing has happened. I had to call my credit card company to dispute there charges. Bad customer service. Suggest you try another company that cares about their customers.
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Posted 8 months ago
Could not cancel for 3 months, but did not keep old emails so could not prove it! Was at last told I would get refund 1-24-2024. Never happened! Do not do business with these people!
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Posted 9 months ago
Shady shady. Was prescribed mystery pills yhat DID NOT WORK!! My order was for 60 pills but they sent to me 10 pills at a time. I told them the pills dont work, they cancelled the rest of my pills abd refused to replace with another option and NO REFUNDS!! Go to HIMS..theyre legit!!
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Posted 10 months ago
Rex MD is rated 2.9 based on 121 reviews