Robinsons Sale Reviews

Name: Robinsons Sale
Rating: 4.19

4.2 Rating 1,755 Reviews

79 %

of reviewers recommend Robinsons Sale

4.2

Based on 1,755 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering process was easy and fast delivery”

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Posted 8 months ago

“Straightforward and seamless online shopping.”

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Posted 8 months ago

“Very good customer service. Good selection of items.”

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Posted 9 months ago

“Order is fast and delivery is fast too.”

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Posted 10 months ago

“Prompt delivery and in good condition. Robinson offers quality goods.”

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Posted 10 months ago

Thank you very much for your 4 star rating! We are glad you were satisfied with the prompt delivery and condition of the goods offered by Robinson. We always strive to provide quality goods to our customers.

Posted 10 months ago

“easier and good customer service”

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Posted 10 months ago

“Product quality good, delivery prompt, but capturing of customer details leaves much to be desired. I have registered my account on 6/5/23 after making a purchase. I gave my details, including date of birth 26 May. On 30/5/23 I made another purchase. Up till now my account shows I haven't made any order and there was no birthday surprise and your system says looking forward to my birthday (next year)?”

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Posted 10 months ago

Hello Tan! We checked your details and you signed up with an incorrect email address. This explains why no order is showing under your account. Please sign up using the correct email address, it should be the same email address you are using to checkout. Also, you may reach out to us at support@robinsons.com.sg.

Posted 10 months ago

“Process of purchase to delivery of item was smooth and easy.”

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Posted 10 months ago

Hi David! Thank you for your kind words. We are glad to hear that the process of purchase to delivery of the item was smooth and easy.

Posted 10 months ago

“Item packed in a box and received well.”

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Posted 10 months ago

“Delivery was quick but website was abit hard to navigate. Could not find how to refund till I contacted customer service.”

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Posted 10 months ago

“I ordered 10 Charles Millen dessert spoons to match the 10 dessert forks I had bought earlier. I only realised that the spoons were of a different design after I had washed and used them. Now I have to buy another 10 spoons. I just hope this time it's the right ones.”

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Posted 10 months ago

Hi Ainur! I do see that you purchased the Silvio dessert forks, and the spoons were purchased were from the Prague collection. To help make sure you get the matching spoons, you may visit this link for the Silvio dessert spoon - https://www.robinsons.com.sg/products/charles-millen-signature-collection-silvio-stainless-steel-cutlery?variant=40448792428629. We hope this helps!

Posted 10 months ago

“Quick service, great products.”

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Posted 1 year ago

“Delivery was prompt and products were excellent!”

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Posted 1 year ago

“A great company that takes care of its customers.”

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Posted 1 year ago

Hi Jay! Thank you for your 4-star rating. We are thrilled to have earned your appreciation and are happy to know that you fully enjoyed our services.

Posted 1 year ago

“Overall, online navigation is easy and good reflection of actual buy so far.”

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Posted 1 year ago

Thank you, Linda, for your 4-star rating! We really appreciate your feedback and are we're glad that you found our online navigation to be easy.

Posted 1 year ago

“Delivery is bout 3 days shorter than expected.”

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Posted 1 year ago

Thank you for your 4 star rating of Robinsons! We are happy that you were satisfied with our service. We appreciate your positive feedback.

Posted 1 year ago

“Good price point for quality products”

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Posted 1 year ago

Hi Joyce! Thank you for your feedback and we're glad you found the price point to be good for the quality of products. We look forward to serve you again in the future.

Posted 1 year ago

“Fast delivery and the package is very good. Thanks.”

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Posted 1 year ago

“Ok for the price & delivery”

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Posted 1 year ago

“Service, and dleivery is fast and good, however the house brand bed linen quality can be better”

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Posted 1 year ago

Robinsons Sale is rated 4.2 based on 1,755 reviews