Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company that takes care of its customers.”

Helpful Report

Posted 2 years ago

Hi Jay! Thank you for your 4-star rating. We are thrilled to have earned your appreciation and are happy to know that you fully enjoyed our services.

Posted 2 years ago

“Overall, online navigation is easy and good reflection of actual buy so far.”

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Posted 2 years ago

Thank you, Linda, for your 4-star rating! We really appreciate your feedback and are we're glad that you found our online navigation to be easy.

Posted 2 years ago

“Delivery is bout 3 days shorter than expected.”

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Posted 2 years ago

Thank you for your 4 star rating of Robinsons! We are happy that you were satisfied with our service. We appreciate your positive feedback.

Posted 2 years ago

“Good price point for quality products”

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Posted 2 years ago

Hi Joyce! Thank you for your feedback and we're glad you found the price point to be good for the quality of products. We look forward to serve you again in the future.

Posted 2 years ago

“Fast delivery and the package is very good. Thanks.”

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Posted 2 years ago

“Ok for the price & delivery”

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Posted 2 years ago

“Service, and dleivery is fast and good, however the house brand bed linen quality can be better”

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Posted 2 years ago

“Good range of promotions items”

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Posted 2 years ago

“I received my purchase in good order. Love the product. Looking forward to the next promotion. Thank you Robinsons. :)”

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Posted 2 years ago

“Item received in a good condition.”

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Posted 2 years ago

“Fast delivery. Just nice to meet CNy Thanks you”

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Posted 2 years ago

“The quality of the product is good but at the same time, products are overpriced. Only the discounts and offers make it affordable and comparable with the similar quality products offered by the competitors.”

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Posted 2 years ago

“your online service remains as good as your previous store / retail shop service👍🏻”

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Posted 2 years ago

“As expected like any regular delivery/online purchasing. Don't understand why I'm forced to review your Robinsons when I'm here with the intend of doing a product review.”

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Posted 2 years ago

“Good range of products. Quality brands. Reasonably fast delivery.”

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Posted 2 years ago

“Products & promotions are of good standard and online orders are efficient and delivery are prompt”

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Posted 2 years ago

“Was disappointed that the item that I have ordered was not available”

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Posted 2 years ago

“I used to trust Robinson delivery but not now. My last order #0155368 was not delivered in full quantity. Item received was short supply, but delivery note state full qty. Email to yours the photos to prove the short supply item. Customer service promised to delivery short item but didn’t received, as per your vendor said item delivered? I email customer service again to verify and item finally received two days later.”

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Posted 2 years ago

“Happy with on time info on delivery status and delivery on schedule.”

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Posted 2 years ago

“Fast Delivery. Items received are as expected.”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews