Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.18

4.2 Rating 2,018 Reviews

79 %

of reviewers recommend Robinsons

4.2

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Value for money. Quality products. But very bad delivery courier Qxpress. Need to call up courier twice to follow up on parcel delivery.”

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Posted 1 year ago

“The rattan chairs we ordered were nice and comfortable My only lament is that the delivery took too long. The offer was made on 18Nov and the chairs delivered on 3 Dec.”

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Posted 1 year ago

“Service was prompt. Received items in good order and speedily.”

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Posted 1 year ago

“Quality is good. Delivery should be in syn. No issues though as i did not need my items urgently.”

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Posted 1 year ago

“I tired to use the First time discount code but couldn’t do so during payment. Otherwise it would be 5 stars.”

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Posted 1 year ago

“I like the delivery service as it is free beyond a certain purchase amount. There is no prior scheduling on which day the items are coming - just a general guide on the number of days from purchase. However you can track the delivery process and estimate when the items will appear at your door.”

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Posted 1 year ago

“Goods received in good condition”

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Posted 1 year ago

“Very good product”

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Posted 1 year ago

“I bought from you but it didn’t cross my mind when receiving it that there should be a slight that comes with the bag but when I check there’s no sling in it . I informed your staff through a phone conversation but she didn’t get back to me. May I ask I could replace the bag sling for me for I really needed it . Your help is much appreciated!”

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Posted 1 year ago

Hi Dennis! Our customer service team sent you an email, we're waiting for your response to get this sorted.

Posted 1 year ago

“Good value”

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Posted 1 year ago

“Good product, discount and fast delivery time. Looking forward to buy more next year.”

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Posted 1 year ago

“Sale went smoothly. Item received in very good condition. Packaging is first class.”

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Posted 1 year ago

“Well..i got bad experiance this purchase.My purchase was sent to my Old address at Yishun.My now address is at Woodland.I was waiting for my good to arrive..when email say..its was delivered.I find it funny..why didnt your delivery guy contact me before sending my purchase to confirm ist a correct address.I didnt know where it goes wrong..during the paying transaction it was hang..several times..u can see how many reminder Robinson email me to make payment..to make payment.Off course i didnt check the address knowing i shift about 5years ago frm Yishun.Pls not to have such mistake again..till now i have not collected my luggage frm the new owner.Thank u again Robinson.”

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Posted 1 year ago

“Skin care or health supplement products should preferably include the expiry or best before date in the product listing so that customer can decide whether to purchase the products.”

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Posted 1 year ago

“I have purchased Robinsons Luxe Cotton Bed Set Heritage Collection, Robinsons Cool Bamboo Bed Set Hotel Collection, Robinsons Premium Quilt Hypoallergenic Core Collection Queen and towel. The quality of the products is good. Only the bamboo bed set is a bit small for my queen mattress. Perhaps I should double check about the size rather than just assume the queen size is the same. Delivery is quite fast without any frills.”

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Posted 1 year ago

“It has been two weeks and I have yet to receive one of my orders. So I dropped a WhatsApp message to expedite the delivery and promptly received an update. It was delivered to me within a few days but I received one wrong item. The next day, a man came by to collect the wrong item. Despite expressing concerns and urgency as it was meant as gift for my mother. At this point, her birthday had passed and I still have yet to receive the correct item. The recovery service has been disappointing. Aside from that, I love the Robinsons line. The quality is top-notch.”

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Posted 1 year ago

“Product protection could be better. There is not much wrap when shipped to me.”

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Posted 1 year ago

“Overall is happy with the purchase. From delivery to quality of products. Can be better if comes with little free gift :)”

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Posted 1 year ago

“Prompt attentive service and delivery!”

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Posted 1 year ago

“Ok slow delivery”

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Posted 2 years ago

Robinsons is rated 4.2 based on 2,018 reviews