Robinsons Sale Reviews

Name: Robinsons Sale
Rating: 4.19

4.2 Rating 1,767 Reviews

79 %

of reviewers recommend Robinsons Sale

4.2

Based on 1,767 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is very good but the shipping company not really efficient and effective”

Helpful Report

Posted 1 year ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We would love to hear more about your shipping company experience. Let us know by sending your feedback at support@robinsons.asia

Posted 1 year ago

“Goods delivered on time as expected thank you”

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Posted 1 year ago

We are so grateful for your review. Thanks for sharing your rating with us and the community

Posted 1 year ago

“Please consider packaging in more environmental friendly ways. If not ordering from Robinson can add burden to us consumers and deter us from ordering. Thank you.”

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Posted 1 year ago

We’re so sorry that your experience did not match your expectations. Your feedback helps us to do better. Thanks for the review.

Posted 1 year ago

“Responsive and polite 😍”

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Posted 1 year ago

“convenient, easy to access information”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 1 year ago

“Overall service was good.”

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Posted 1 year ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. See you on your next purchase!

Posted 1 year ago

“Very good work… timely delivery and response. Also advise and assistance on returning item was good. Could be better with the pickup on the return item. Delivery man did not know unit number . Still overall pleasant experience.”

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Posted 1 year ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks for your patience, Feizel.

Posted 1 year ago

“Responsive”

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Posted 1 year ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 1 year ago

“Good delvery service”

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Posted 1 year ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 1 year ago

“Item delivered on time . Customer service response is very good when i request for the invoice. Great aporeciated . Keep it up”

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Posted 1 year ago

We are so grateful for your review. Thanks for sharing your rating with us and the community. Please don't hesitate to hop into our chat support or send us an email. Cheers!

Posted 1 year ago

“Ordering the item was easy and delivery was prompt However it would have been better if Robinsons could give an estimate on the delivery date earlier. (Maybe a range of dates?)”

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Posted 1 year ago

Thank you so much for taking the time to leave us a rating - it's much appreciated! We understand that you prefer to have delivery dates on the Robinsons website. We will take this as feedback, Christina. Thank you

Posted 1 year ago

“Robinson’s a great place to shop.. on sight shopping in d heydays for me n now online. Kudos to all n team who make ths reality possible for our shopping convenience whichever way! Thanks.”

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Posted 1 year ago

“Well packaging but delivery slightly slow compare with others suppliers.”

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Posted 1 year ago

Hi Siew, thanks for the review. We are glad to you are able to receive your order. Please also be informed that the delivery timeframe is 3-5 business days. We apologise if you feel that there's a bit of delay in delivering your order. We thank you for your patience and understanding regarding this matter.

Posted 1 year ago

“Delivery was very fast and tracking was easy. thanks”

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Posted 1 year ago

“Received beddings within 3 working days! Notifications were received intermittently too. Beddings are of good quality and packaging are still intact.”

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Posted 1 year ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 1 year ago

“The 2 items I ordered came promptly, 2 days after the order was placed.”

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Posted 1 year ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 1 year ago

“Easy to order, delivery was prompt. Any Robinsons App?”

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Posted 1 year ago

Hi Keng, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Please also be informed that we currently do not have a Robinsons Application yet but we will get there soon.

Posted 1 year ago

“Speedy and efficient. Detailed information about the item helps with selection.”

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Posted 1 year ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 1 year ago

“Fast and efficient delivery”

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Posted 1 year ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 1 year ago

“Order recieved in promptly and in good condition.”

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Posted 1 year ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 1 year ago

Robinsons Sale is rated 4.2 based on 1,767 reviews