Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.18

4.2 Rating 2,018 Reviews

79 %

of reviewers recommend Robinsons

4.2

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First delivery was smooth. There was a hiccup in second delivery but it was settled efficiently in the end.”

Helpful Report

Posted 3 years ago

“The online shopping interface has improved and it is easy to browse and search for items. The follow ups with Robinsons sales team is prompt too!”

Helpful Report

Posted 3 years ago

“The response was good, from order to delivery was very efficient and fast”

Helpful Report

Posted 3 years ago

“Am generally happy with the responsiveness and service. But this is only my first time engaging with Robinsons online. I hope you will continue to and consistently maintain this high level of service!”

Helpful Report

Posted 3 years ago

Hi Whooi Phing! Thank you for your kind feedback. Yes, we will keep on working well to maintain the excellent service.

Posted 3 years ago

“I used to get almost everything i wanted from Robinsons physical stores. Bedsheets set especially and other household items cos the quality of items sold at Robinsons was really good and priced well when. there was a promotion. That was then when there was a physical store. Now i hesitate to buy bedsheets from Robs cos I am not sure of the quality. So I will buy only what i know is good and when there is a good promotion cos prices are competitive on other online platforms.”

Helpful Report

Posted 3 years ago

“Delivery was prompt.”

Helpful Report

Posted 3 years ago

“We bought 2 sets of Hotel collection bedsheets during the Oct 10-10 sales. To our disappointment, after the sales period Robinsons offer discount code of 20%. Had we known, we would have waited till after the sales. We learn.”

Helpful Report

Posted 3 years ago

“I bought a wireless mouse. It was deliver timely in a good condition. 👍”

Helpful Report

Posted 3 years ago

“Excellent items and service.”

Helpful Report

Posted 3 years ago

“Delivery is quite prompt. Web is easy to navigate. Payment process is a breeze.”

Helpful Report

Posted 3 years ago

“Items were delivered fast… happy with purchase.”

Helpful Report

Posted 3 years ago

“Trust , Been a Robinson ‘customer for past 30 years”

Helpful Report

Posted 3 years ago

“Yet to fully open package as contractor be doing renovation 1st week of Nov only. The products look sturdy but didn't open all boxes so hope all be good”

Helpful Report

Posted 3 years ago

“Great choice of bedding at fab prices and prompt delivery!”

Helpful Report

Posted 3 years ago

“Simple and easy shopping experience.”

Helpful Report

Posted 3 years ago

“Really miss Robinsons physical retail store! Still got good deal on their online store…”

Helpful Report

Posted 3 years ago

“Very fast delivery”

Helpful Report

Posted 3 years ago

“The delivery team was responsive and provided pream message to alert the delivery time. They had kept to the appointment time. Very happy with the matress delivered, great product at good price!”

Helpful Report

Posted 3 years ago

“Great purchase and overall experience”

Helpful Report

Posted 3 years ago

“Website is very good but the shipping company not really efficient and effective”

Helpful Report

Posted 3 years ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We would love to hear more about your shipping company experience. Let us know by sending your feedback at support@robinsons.asia

Posted 3 years ago

Robinsons is rated 4.2 based on 2,018 reviews