Robinsons Sale Reviews

Name: Robinsons Sale
Rating: 4.19

4.2 Rating 1,764 Reviews

79 %

of reviewers recommend Robinsons Sale

4.2

Based on 1,764 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of goods excellent. However had considerable difficulties getting Robinsons to progress Return items. Followed up and repeated requests 3 times.”

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Posted 1 year ago

“First delivery was smooth. There was a hiccup in second delivery but it was settled efficiently in the end.”

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Posted 1 year ago

“The online shopping interface has improved and it is easy to browse and search for items. The follow ups with Robinsons sales team is prompt too!”

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Posted 1 year ago

“The response was good, from order to delivery was very efficient and fast”

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Posted 1 year ago

“Am generally happy with the responsiveness and service. But this is only my first time engaging with Robinsons online. I hope you will continue to and consistently maintain this high level of service!”

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Posted 1 year ago

Hi Whooi Phing! Thank you for your kind feedback. Yes, we will keep on working well to maintain the excellent service.

Posted 1 year ago

“I used to get almost everything i wanted from Robinsons physical stores. Bedsheets set especially and other household items cos the quality of items sold at Robinsons was really good and priced well when. there was a promotion. That was then when there was a physical store. Now i hesitate to buy bedsheets from Robs cos I am not sure of the quality. So I will buy only what i know is good and when there is a good promotion cos prices are competitive on other online platforms.”

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Posted 1 year ago

“Delivery was prompt.”

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Posted 1 year ago

“We bought 2 sets of Hotel collection bedsheets during the Oct 10-10 sales. To our disappointment, after the sales period Robinsons offer discount code of 20%. Had we known, we would have waited till after the sales. We learn.”

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Posted 1 year ago

“I bought a wireless mouse. It was deliver timely in a good condition. 👍”

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Posted 1 year ago

“Excellent items and service.”

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Posted 1 year ago

“Delivery is quite prompt. Web is easy to navigate. Payment process is a breeze.”

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Posted 1 year ago

“Items were delivered fast… happy with purchase.”

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Posted 1 year ago

“Trust , Been a Robinson ‘customer for past 30 years”

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Posted 1 year ago

“Yet to fully open package as contractor be doing renovation 1st week of Nov only. The products look sturdy but didn't open all boxes so hope all be good”

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Posted 1 year ago

“Great choice of bedding at fab prices and prompt delivery!”

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Posted 1 year ago

“Simple and easy shopping experience.”

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Posted 1 year ago

“Really miss Robinsons physical retail store! Still got good deal on their online store…”

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Posted 1 year ago

“Very fast delivery”

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Posted 1 year ago

“The delivery team was responsive and provided pream message to alert the delivery time. They had kept to the appointment time. Very happy with the matress delivered, great product at good price!”

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Posted 1 year ago

“Great purchase and overall experience”

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Posted 1 year ago

Robinsons Sale is rated 4.2 based on 1,764 reviews