Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very satisfying experience.”

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Posted 3 years ago

Wow! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Already so many years Robinsons is well known brand in Singapore”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“The products were of very good quality and were priced great as well.”

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Posted 3 years ago

Thank you so much for your positive rating. We are glad that you had a great experience here in Robinsons. See you on your next purchase. Cheers!

Posted 3 years ago

“Delivery was fast. quality of product is good as in the past when buying from the physical store. Robinson never disappointed me!”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Robinsons.

Posted 3 years ago

“Items purchased were delivered earlier than expected. I am very satisfied with the quality of items and will definitely consider shopping with Robinsons again in future.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Fantastic! Received my items so quickly.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. See you on your next purchase, Katherine! Cheers!

Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

hank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Cheers!

Posted 3 years ago

“Response fast when I have received shortage of 1 item. Patience and guided me to look at the missing item and I have found it.. overall happy with the service”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Take care, Celine!

Posted 3 years ago

“Have ordered a couple of times online, and delivery is always super prompt (within the next working day) - very impressive. Prices are very competitive during the promotions too!”

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Posted 3 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their store experience. Thank you!

Posted 3 years ago

“Items ordered were delivered promptly in less than a week. Delivery service was excellent, with items well packed and delivery status updated regularly. Quality of the products I had ordered were great. Shelf life of edible items on promotion were more than a year. Very happy with my first purchase and had made a repeat order subsequently.”

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Posted 3 years ago

Hi Grace, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 3 years ago

“Items arrived fast and in good condition. Will definitely shop again!”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Delivery was prompt and tidy. Happy with the purchases.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! See you on your next purchase!

Posted 3 years ago

“Very nice online shopping experience with Robinson, always bring good products and service to customers”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 3 years ago

“customer service via chat is responsive when I enquired about product details even though my enquiry was at night around 9pm. So satisfied wth the answers, I made my first online purchase and happy with the product.”

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Posted 3 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Excellent! Good Deal on manuka honey”

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Posted 3 years ago

Here in Robinsons, our goal is to provide quality products that are good value for money. We are grateful that you took the time out to leave us a review! We hope to see you again soon, Jenny.

Posted 3 years ago

“Good products at good price. Fast delivery.”

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Posted 3 years ago

On behalf us all of us at the Robinsons Online Store, I would like to thank you for sharing this great review about our store. We really appreciate you being a customer and helping to share the word about us. We hope to see you again soon, Sam.

Posted 3 years ago

“First time purchase with Robinsons online. Pleasingly easy process & experience. Looking forward to more great deals from Robinsons online.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Very satisfied with service and products. Thank you. Will definitely use again and recommend to friends.”

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Posted 3 years ago

Hi Richard, thank you for taking the time to provide a rating, your positive feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. Thanks for recommending us! Cheers!

Posted 3 years ago

“Very happy with my recent purchases and how fast the delivery was … also happy that Robinsons valued customers and willingly gave me an extra 5% during checkout! Keep it up! Will definitely shop more online …”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about your purchase in Robinsons. See you on your next purchase, Nancy! Cheers!

Posted 3 years ago

“Loved the items! Arrived quickly and in great condition. Thanks you”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews