Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is fast and product securely packed. Good sale offer price for the items. It will better if minimum total amount purchase be lowered down for free delivery.”

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Posted 3 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Posted 3 years ago

“Has many choices”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Excellent customer service. Great response and follow up.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Cheers!

Posted 3 years ago

“Great product.”

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Posted 3 years ago

“Good value for money products offered such as the vitahealth salmon fish oil. Delivery service was in order. Would like to see more value for money products on popular products.”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about your purchase. Cheers!

Posted 3 years ago

“Happy with the delivery service options. At least we still be able to patronize Robinson.”

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Posted 3 years ago

“Packaging is good. Really love it.”

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Posted 3 years ago

Hi Wendy, thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to seeing you again soon. Best Wishes.

Posted 3 years ago

“Customer service was very helpful. Fast delivery.”

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Posted 3 years ago

We are so glad that you find our Customer Service very helpful. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We’re here for you anytime, Candy.

Posted 3 years ago

“I SAVED A HUGE AMOUNT OF DISCOUNT AND I AM VERY HAPPY WITH MY PURCHASES. I DEF WOULD BUY AGAIN FROM YOUR STORE. EVEN IF THERE WAS A MISHAP ON ONE OF MY DELIVERY, COSTUMER SERVICE ANSWERS QUERIES PROMPTLY. YOU GUYS ARE AWESOME!!!”

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Posted 3 years ago

We are so delighted to know that you are overall satisfied with your experience. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us. We look forward to serving you for many years to come, Dovey!

Posted 3 years ago

“Impressive at the speed of delivery. Ordered late night of Wed 29 Sep and everything was delivered by Sat 2 Oct. Keep up the good work!”

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Posted 3 years ago

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Robinsons. See you on your next purchase, Mary! Cheers!

Posted 3 years ago

“Goods arrived promptly in perfect condition! Thank you Robinsons 😊”

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Posted 3 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come! Cheers!

Posted 3 years ago

“The quality brands we missed are back.”

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Posted 3 years ago

“Shopping online was easy. The items were delivered in 5 days and received in good condition.”

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Posted 3 years ago

Hi May, we are so delighted to know that your shopping experience at Robinsons Online Store was easy. We really appreciate you being a customer and helping to share the word about us! We look forward to seeing you again soon.

Posted 3 years ago

“Efficient and keep me posted when my goods will arrival . Goods arrival fast and bubble wrap nicely . My 1st buy and I should say is a good to me . I will not hesitate to purchase from Robinson's if the items is suitable for me .”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re happy that you are satisfied with our delivery service. Let us know how we can help you with your next purchase. Cheers, Mok!

Posted 3 years ago

“Delivery was fast and the delivery team was very courteous”

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Posted 3 years ago

Hi Carol, we are grateful that you took the time out to leave us a review regarding how fast you received your order and the courteous attitude of our delivery team. Your review means a lot to us. Thank you for choosing Robinsons Online Store. We look forward to serving you for many years to come!

Posted 3 years ago

“Prompt delivery. Love the bedsheets that I purchased. Good value for money.”

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Posted 3 years ago

Hi Jane, we're happy that you're happy with the bedsheets you purchased. Here in Robinsons we always make sure to provide quality products that are good value for money. Thank you for taking the time to share this positive feedback! We look forward to seeing you again soon.

Posted 3 years ago

“When Robinsons got stores, I seldom buy from there. But now, online is ao convenient and delivery was prompt, ordered in the afternoon and some of the items came the next mornjng and the last item came just the day after.”

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Posted 3 years ago

We are so delighted to know that you find the Robinsons Online Store so convenient. On behalf us all of us at Robinsons Online Store, I would like to thank you for sharing this great review about our store! We look forward to seeing you again soon.

Posted 3 years ago

“good delivery time.”

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Posted 3 years ago

Hi Roger, thank you so much for taking the time to share your experience. We are so delighted that you rate our delivery service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

Posted 3 years ago

“I enjoyed shopping in this platform. Thank you for the delivery”

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Posted 3 years ago

“Fast items delivery with good packing service. High quality products at affordable prices.”

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Posted 3 years ago

We're happy to know that you are satisfied with the delivery, packaging, affordable prices, and quality of the products you received! Your review means a lot to us, Victor. Thank you for choosing Robinsons Online Store. We look forward to serving you for many years to come!

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews