Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery...”

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Posted 3 years ago

“Act fast after order”

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Posted 3 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Received goods in order. Very fast delivery.”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. See you on your next purchase!

Posted 3 years ago

“Delivery was fast.”

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Posted 3 years ago

“Excellent product! Every process from purchase to receiving the product was smooth and quick! =)”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Smooth transaction. Will shop again with Robinsons.”

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Posted 3 years ago

Thanks for the 5-star review! See you on your next purchase, Zakiah!

Posted 3 years ago

“We are happy with the purchase. The delivery was fast. Thank you!”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Okay with shopping experience”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

Posted 3 years ago

“Everything is pack properly and neatly.”

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Posted 3 years ago

“Thank you for best service”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review. We hope to see you again on your next purchase.

Posted 3 years ago

“Prompt replies, communication and delivery.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase, Gerard! Cheers

Posted 3 years ago

“Delivery very prompt Impressed Will buy again”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Cheers!

Posted 3 years ago

“Had a great experience shopping on the website. Plenty of items available, great selection. Payment process was easy and straightforward. Items were shipped to Malaysia, international delivery was affordable and fast, with constant updates about the status. Would recommend and buy again.”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about how great your experience was in Robinsons.Thank you and see you on your next purchase!

Posted 3 years ago

“Delivery was really fast. My order for a bundle of 3 towels was very well-packed. Well done Robinsons! I am certainly back as a customer”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We look forward to seeing you again soon.

Posted 3 years ago

“Great products and quick delivery. Even sent me loads of amazing samples to try. So glad to see Robinsons back!!”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are also excited to be back. See you on your next purchase!

Posted 3 years ago

“What can i write or say? Been a member for such a long time - hate it see it go! Thank you”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review. Please take care!

Posted 3 years ago

“High quality products at reasonable prices. Quick delivery. Looking forward to more sales & member discounts.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Great service and quick delivery. I’ve been a Robinsons shopper for more than 40 years and have never been disappointed.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase!

Posted 3 years ago

“I made my first online order for Vita Health Salmon Fish Oil capsules and am pleasantly surprised to find the Expiry date is Apr 2024, far forward. This is the standard of service I expect having been a Robinsons physical store shopper for a few decades”

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Posted 3 years ago

Thanks for the review, ChinSeng! We appreciate your continues support to Robinsons. Customer experience is very important to us, and we're happy to know that we met your expectation.

Posted 3 years ago

“Great service and products received in awesome condition as shown on the website. Delivery was on time as well. Thanks.”

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Posted 3 years ago

Harjinder, I would like to thank you for sharing this great review about our e-store! We are thrilled that you enjoyed your experience at Robinsons. See you on your next purchase!

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews