Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Robinsons' range of products is getting better by the day, and there are several good buys at a good price. I must commend Live Chat customer service staff Rowena and Mikael who did an excellent job, answered my queries and sorted out a delivery delay in a very courteous & very efficient manner. Reminds me of the legendary Robinsons service in the old days. Two thumbs up!”

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Posted 4 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Let us know how we can help you with your next purchase. Do not hesitate to jump into our live chat support or email support. We are here anytime!

Posted 4 years ago

“A very pleasant experience shopping online with Robinsons. Delivery as fast and the item received was in good condition.”

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Posted 4 years ago

“Item came well packed.”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. I hope you love your purchased item. See you on your next purchase, Josephine.

Posted 4 years ago

“A trusted store for quality bedding items.”

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Posted 4 years ago

“Fast delivery and well packaged. Love the product. Thanks.”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. We appreciate your time, Siew! Let us know how we can help you with your next purchase.

Posted 4 years ago

“Great products and speedy delivery”

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Posted 4 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. See you on your next purchase, Eunice!

Posted 4 years ago

“Very prompt delivery! 👍”

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Posted 4 years ago

Hi Yen, thank you for the 5-star rating. We always aim to delivery our items within the timeframe of 3-5 business days. Thanks for choosing Robinsons!

Posted 4 years ago

“Happy with my purchase and fast delivery. Comes with a free brightening mask. 10/10 would recommend Robinson's.”

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Posted 4 years ago

Hi there, we're happy to see that you had a 5-Star experience at Robinsons. Thanks for sharing and we look forward to seeing your next purchase with us. Thank you!

Posted 4 years ago

“Good collection”

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Posted 4 years ago

“Incredible and super fast delivery within 2 days! 👍🏻”

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Posted 4 years ago

Hi Claire! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 4 years ago

“Order was accurate and delivered in 3 days.”

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Posted 4 years ago

Emily, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Let us know how we can help you with your next purchase. Cheers!

Posted 4 years ago

“Items received correctly. Packaging is proper too.”

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Posted 4 years ago

Hi Wise, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 4 years ago

“Imagine my surprise and delight to find that Robinson has gone online. I must say I missed Robinson. I used to get many household items from Robinson and I was at a lost when it ceased its operation. The Snowdown pillows I ordered were just as good. Will definitely purchase again.”

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Posted 4 years ago

Thank you for the great review! We are also excited to be back. Please let us know how we can help you with your next purchase. We can’t wait to see your next purchase. Cheers!

Posted 4 years ago

“Very fast delivery! I got it next day after oder. Thanks.”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their e-store experience. Thanks, Hyun!

Posted 4 years ago

“Satisfied with the items.”

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Posted 4 years ago

We're happy to see that you had a 5-Star experience at Robinsons. Thanks for sharing and we are glad that you are satisfied with your purchased items! See you on your next purchase, Kay! Cheers!

Posted 4 years ago

“Good service and fast delivery”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating! See you on your next purchase!

Posted 4 years ago

“Excellent customer service with prompt responses.”

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Posted 4 years ago

Hi Rex! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Do not hesitate to contact us via chat or email. We are here to assist. Cheers!

Posted 4 years ago

“Reasonable price, worth the value. Looking forward to seeing better products with big discount.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Gerald, we are working in adding more products daily. Stay tuned!

Posted 4 years ago

“Im glad you are back 😊✌🏻”

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Posted 4 years ago

HI Porntip, we are also excited to be back! Thank you for the 5-star rating. Cheers!

Posted 4 years ago

Robinsons is rated 4.2 based on 1,943 reviews