Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent payment mode and delivery. Can increase the number of selling items?”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5-star review. Yes, we are working on uploading more brands and products each day! Stay tuned! Cheers

Posted 4 years ago

“Good quality product and fast delivery.”

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Posted 4 years ago

We are so grateful for your review, Stella. Thanks for sharing your rating with us and the community. See you on your next purchase! Cheers!

Posted 4 years ago

“Good product quality and niche”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“Fast & efficient”

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Posted 4 years ago

“Very happy with my purchase. Prompt delivery.”

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Posted 4 years ago

Hi! The team here at Robinsons is thrilled to receive such a great rating, thank you. We are glad to know that you are happy with your purchase. Cheers!

Posted 4 years ago

“Good excellent”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“Quick response and delivery”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“started online shopping recently with Robinsons and loving it! fast delivery and good deals.”

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Posted 4 years ago

Hi there, the team here at Robinsons is thrilled to receive such a great rating, thank you. See you on your next purchase!

Posted 4 years ago

“Fast delivery and honey was packed well.”

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Posted 4 years ago

Hi Sharon, we're happy to see that you had a 5-Star experience at Robinsons. Enjoy your Honey! Thanks for sharing. Cheers!

Posted 4 years ago

“Prompt delivery. Secure packaging”

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Posted 4 years ago

Thank you for taking the time to share this positive rating! See you on your next purchase! Cheers!

Posted 4 years ago

“Very happy that Robinsons is back online. Have always enjoyed shopping at Robinsons, and the online store experience is great too. Items received really quickly and as advertised.”

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Posted 4 years ago

Hi Noelle, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons, We look forward to serving you for many years to come!

Posted 4 years ago

“Very fast delivery and all items received in great condition as they were all packaged properly to prevent breakages.”

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Posted 4 years ago

“Pleased with the purchase. Fast delivery. Items are in good condition. Recommand.”

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Posted 4 years ago

Thanks for the 5-star review. The team at Robinsons is thrilled you’re happy with your recent e-store visit. Thanks for sharing your feedback! Much appreciated. Cheers

Posted 4 years ago

“Products are well packed and protected. Delivery was within 1 week. Only draw back is the estimated delivery times was way off the actual time. Estimate delivery time states 3 to 6 hrs, but product reached 12 hrs later after rhe email notification.”

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Posted 4 years ago

Hi there, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. We are sorry if the delivery time didn't meet your expectations. We will look into it and solve it promptly.

Posted 4 years ago

“Ordered items received very promptly. Delivery uncles very polite and we are very happy with our purchases.”

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Posted 4 years ago

Hi Soon, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. Thank you!

Posted 4 years ago

“Fast delivery😊”

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Posted 4 years ago

Thanks for the 5-star review, Elfida. The team at Robinsons is thrilled you’re happy with your recent purchase and our service delivery. See you on your next purchase!

Posted 4 years ago

“I bought the items that were under promotion, they are really worth it. The packaging was good and the quality is superior.”

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Posted 4 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community. See you on your next purchase, Kwee! Cheers!

Posted 4 years ago

“Very prompt & helpful with customer's problems & queries! Keep it up!”

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Posted 4 years ago

Hi Yin, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. Thanks! See you on your next purchase.

Posted 4 years ago

“Good news to have Robinson back to Singapore. Should have more bands as usual”

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Posted 4 years ago

Hi! We are also excited to be back. More brands will be added soon. Please stay tuned. Thanks for the 5-star review! Cheers

Posted 4 years ago

“Delivery of my order was prompt. As I bought fragile items, the customer service team took much effort to include bubble wrap and foam cushion to ensure that my order arrived in pristine condition. Thank you!”

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Posted 4 years ago

Hi Jasmine, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. See you on your next purchase! Cheers

Posted 4 years ago

Robinsons is rated 4.2 based on 1,943 reviews