Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great discount coupon provided for online relaunch. Expecting more such exciting offers.”

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Posted 4 years ago

Hi Natarajan! Thanks for the review. Yes, we will be launching more exciting offers! Stay tuned!

Posted 4 years ago

“Fast delivery. Item nicely pack.”

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Posted 4 years ago

Hi Ivy! On behalf us all of us at Robinsons, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Cheers!

Posted 4 years ago

“Service from Robinsons has always been superb.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“Love all the products I brought from Robinson. Fast delivery also!”

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Posted 4 years ago

“Purchase was made easily online. Delivery was fast within 2-3 days.”

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Posted 4 years ago

The team here at Robinsons is thrilled to receive such a great rating, thank you!

Posted 4 years ago

“my pillow and bolster came really quickly and packed nicely. got them at a discounted price due to re-opening special. happy to see robinsons back up again online, hoping they’ll bring in all their classic hotel collection sheets and towels. really enjoyed using them from before!”

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Posted 4 years ago

Hi, thank you so much for taking the time to provide feedback and for the 5-star rating. We are also excited to be back. Let us know how we can help you with your next purchase. Best Wishes.

Posted 4 years ago

“Very good and delivery was prompt”

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Posted 4 years ago

Thank you for the great review! We can’t wait to have you back at Robinsons.

Posted 4 years ago

“Delivery is fast & in proper packaging . Pricing is reasonable.”

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Posted 4 years ago

Hi Thiam, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing your next purchase. Best Wishes.

Posted 4 years ago

“Very efficient and fast dispatch. Fast delivery too”

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Posted 4 years ago

June, the team here at Robinsons is thrilled to receive such great rating, thank you. See you on your next purchase!

Posted 4 years ago

“Item came well packed and was v prompt”

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Posted 4 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 4 years ago

“Good range of products. Promotional price was attractive too.”

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Posted 4 years ago

“Nice place to shop with good variety of products”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thanks for the positive feedback! See you on your next purchase.

Posted 4 years ago

“Quick delivery. Thank you.”

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Posted 4 years ago

Hi Juliana, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 4 years ago

“Very good service and good discount from the promotions they are having.”

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Posted 4 years ago

Hi Marcus, thank you for taking the time to provide a 5-star rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers.

Posted 4 years ago

“First time buying with the new e-Robinson! Definitely appreciate the welcome email from Jordan the new Md whose note makes the overall shopping experience v personal!”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their store experience. Thank you for the 5-star rating. Much appreciated!

Posted 4 years ago

“Fast delivery with proper packaging. Customer service will response to your email in a day. Will highly recommend.”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Let us know how can we help you. Stay safe!

Posted 4 years ago

“The quality of the bath mats and mattress/ pillow protectors are good. Items all packed on arrival.”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their product experience. See you on your next purchase! Stay safe, Geok!

Posted 4 years ago

“Fast & efficient service”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! See you on your next purchase, Durrah! Stay safe.

Posted 4 years ago

“I m pleased with the ease of buying n delivery was indeed v prompt. Prices are also competitive All round Robinsons deserve a 5 star. Wish minimum to hv delivery wasn’t that high tho.”

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Posted 4 years ago

Thanks for the 5-star review. The team at Robinsons is thrilled you’re happy with your recent purchase. We really appreciate you being a customer. We’re here for you anytime.

Posted 4 years ago

“Even tho there is no direct number for communication but FB Messenger Admin is superb, I got my issue resolve on time, thumb ups Robinson and Welcome back !!”

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Posted 4 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come! Our live chat is available from Monday to Friday, 10 am - 7 pm. Let us know how can we help you with your next purchase. Once again, thank you EP!

Posted 4 years ago

Robinsons is rated 4.2 based on 1,943 reviews