Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivering time”

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Posted 4 years ago

The team here at Robinsons is thrilled to receive such great rating. Thank you, Siau. Cheers

Posted 4 years ago

“Prompt response and delivery!”

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Posted 4 years ago

“Wish all items offered in Robinsons are available on all platforms/resellers. To wit: Grab did not offer all items.”

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Posted 4 years ago

We're happy to see that you had a 5-Star experience at Robinsons. Please also let us know if you have encountered issues in using Grabpay. Thank you!

Posted 4 years ago

“fast delivery , items well packed , keep up the good work !”

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Posted 4 years ago

Hi Shoo, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. See you on your next purchase! Cheers!

Posted 4 years ago

“Fast delivery and promotion follow up. Thank you.”

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Posted 4 years ago

Hi there! Thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. Thank you for trusting Robinsons!

Posted 4 years ago

“Quality goods, prompt delivery! You have maintained your high standard of service, Robinsons!”

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Posted 4 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the quality of our products and delivery. Thank you! See you on your next purchase. Cheers!

Posted 4 years ago

“Ordering was smooth and delivery on time.”

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Posted 4 years ago

On behalf us all of us at Robinsons, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience, Geraldine.

Posted 4 years ago

“Item was value for money, and fast delivery with item received in good condition on 3rd working day after placing order.”

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Posted 4 years ago

Hi there, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers.

Posted 4 years ago

“Excellent! My order did not take too many days to reach me. And all items as expected, same as what I saw on the website. :)”

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Posted 4 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Stay Safe!

Posted 4 years ago

“User friendly process. Easy to navigate website. Prompt follow up to concerns.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“Delivery was prompt with updates.”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robsinsons. We take pride in knowing our customers are happy with their store experience.

Posted 4 years ago

“Items received in good condition. Love the discounts!”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

Posted 4 years ago

“Purchase was easy. No glitch at all. Deliver tracking was perfect!”

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Posted 4 years ago

Hi Jaleela! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 4 years ago

“Hopefully the product range will expand soon.”

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Posted 4 years ago

We are so grateful for your review. We will make sure that product range will expand soon. We are working on it! Thanks for the feedback. Cheers!

Posted 4 years ago

“THIS IS THE FIRST TIME I PLACE AN ONLINE ORDER FROM REBRANDED ROBINSONS AFTER THEY EXITED THE PHYSICAL RETAILS MARKET. I AM SATISFIED WITH THE GOOD SERVICES PROVIDED . ROBINSONS KEPT ME UPDATE FROM THE DAY OF THE ORDER TILL THE DAY OF DELIVERY. I THINK THEIR SERVICES ARE VERY FRIENDLIER AND MUCH BETTER COMPARED WITH OTHER ONLINE STORES WHICH I HAVE EVER ORDERED BEFORE.”

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Posted 4 years ago

Hi there, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We are also excited to be back! See you on your next purchase! Thanks for the 5-star review!

Posted 4 years ago

“Good service as always.”

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Posted 4 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 4 years ago

“fast delivery and well wrapped. well done!”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! See you on your next purchase, Kartika!

Posted 4 years ago

“First time purchasing from Robinsons online. I am SO glad they carry a wide range of products from the brand Trilogy. Buying online was easy and fuss free, delivery was quick and on time. Will definitely purchase again! Thank you for the great experience!”

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Posted 4 years ago

Hi Evelyn, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 4 years ago

“It is easy to use and search Robinson's online platform in making purchases.”

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Posted 4 years ago

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope to see you again on your next purchase. Cheers!

Posted 4 years ago

“Received all the goods in good condition.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

Robinsons is rated 4.2 based on 1,943 reviews