Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,945 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made my first online order for Vita Health Salmon Fish Oil capsules and am pleasantly surprised to find the Expiry date is Apr 2024, far forward. This is the standard of service I expect having been a Robinsons physical store shopper for a few decades”

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Posted 4 years ago

Thanks for the review, ChinSeng! We appreciate your continues support to Robinsons. Customer experience is very important to us, and we're happy to know that we met your expectation.

Posted 4 years ago

“Great service and products received in awesome condition as shown on the website. Delivery was on time as well. Thanks.”

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Posted 4 years ago

Harjinder, I would like to thank you for sharing this great review about our e-store! We are thrilled that you enjoyed your experience at Robinsons. See you on your next purchase!

Posted 4 years ago

“Easy to make purchases online Great discounts”

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Posted 4 years ago

Thank you for the great review! We can’t wait to have you back at Robinsons e-store. Thank you, Fatimah!

Posted 4 years ago

“All my orders were delivered well packed and promptly”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their store experience. Thank you!

Posted 4 years ago

“Received order v promptly & packaging v secured. It comes a nice zipped bag.”

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Posted 4 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our delivery process. See you on your next purchase!

Posted 4 years ago

“Efficient”

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Posted 4 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 4 years ago

“Items delivered fast (next day delivery). Impressed!! Good quality”

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Posted 4 years ago

Thank you for your review. We will share this with the store team to let them know how we are doing. Thank you, Kellvin!

Posted 4 years ago

“Fast delivery and products are as advertised :)”

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Posted 4 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. See you on your next purchase!

Posted 4 years ago

“Received a delivery notice from the staff which said normally delivered within 3-6 hours. However I waited more than that and some more it was a Saturday. Couldn’t get anyone to help.”

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Posted 4 years ago

We apologize that our service did not satisfy your expectations. Please be informed that the delivery timeframe is 3-5 days. You can always reach our live chat support online from 9am to 7pm. Thanks for the feedback, Ann. We apologize that our service did not satisfy your expectations.

Posted 4 years ago

“Easy and smooth purchase process”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“Upon ordering, I have been updated very promptly on my order till it reaches my door step! Thank you!”

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Posted 4 years ago

Thanks so much for sharing your experience with us. We really appreciate you being a customer and helping to share the word about us. We hope to see you again soon.

Posted 4 years ago

“So glad Robinsons is back! My first order was handled seamlessly and I am very happy with it.”

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Posted 4 years ago

Seetha, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase!

Posted 4 years ago

“Items were well packed.”

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Posted 4 years ago

“Fast and prompt delivery Competitive price”

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Posted 4 years ago

Hi Jessica! Thank you so much for taking time to give us a 5-star review. Should you need our help in the future, don't hesitate you reach out.

Posted 4 years ago

“Easy to navigate on website”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.

Posted 4 years ago

“All items came well-packed, very impressed with the quality and service. Thank you.”

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Posted 4 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again soon.

Posted 4 years ago

“Items arrived well packed and delivered within a few days without any issue. Thank you.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We hope to see you again soon.

Posted 4 years ago

“price ok, delivery timing from shipping to delivery was fast”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Let us know how we can help with your next purchase. Thanks for your time, Dante!

Posted 4 years ago

“Wow very impressed with the efficiency, service and hassle free shopping.. hope Robinson will curate even better items”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. More products will definitely be added each day. Thanks for your time, Channie!

Posted 4 years ago

“Great to see Robinsons coming back, looking forward to seeing more products and really enjoying the customer experience so far, thank you”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. More products will definitely be added each day. Thanks for your time!

Posted 4 years ago

Robinsons is rated 4.2 based on 1,945 reviews