Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth transaction. Fast delivery.”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 3 years ago

“I am glad Robinsons goes online now. Will continue to give my support.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks for the support! Cheers

Posted 3 years ago

“timely delivery and good service”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Let us know how we can help you with your next purchase! Cheers

Posted 3 years ago

“Thank you for the delivery of my orders. I really enjoy it. Missed Robinson store in Singapore orchard.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We'll ensure to provide good service even we are only operating online. See you on your next purchase!

Posted 3 years ago

“Online purchase is smooth and easy. Item is well packaged. Delivery is fast too. Its good that you used Qxpress, quite hood service”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Order received promptly and well packed. Very happy with the experience - first time ordering online from Robinsons!”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Delivery service is excellent! Very polite and accommodating for next day delivery service.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Easy to Order Delivery was fast”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 3 years ago

“Delivery time is fast and timely.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review.

Posted 3 years ago

“Item received in great order. Product is in good quality.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Easy to navigate.”

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Posted 3 years ago

“This particular product bought is much cheaper than other offers online.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“I did not receive one of items ordered (Nian Gao) but the support team is fast on responding to my queries. Overall, it is positive experience for my purchases with Robinson online.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase!

Posted 3 years ago

“Received well and good quality mattress set, will definitely buy again!”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. See you on your next purchase, Karen!

Posted 3 years ago

“Very pleased with the whole process….easy to order, very prompt & courteous delivery, goods well packaged. Bedsheets good quality and smooth to touch. Would buy again from Robinsons..”

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Posted 3 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their store experience. Thank you!

Posted 3 years ago

“Fast delivery service. Goods are of excellent quality! Will make other purchases in the near future.”

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Posted 3 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 3 years ago

“Ordered the Koniyaku Koi as gifts for friends and colleagues. Delivery was punctual, there’s some minor hiccups but these were resolved very quickly and efficiently.”

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Posted 3 years ago

“Good delivery. Seamless experience. Website can be improved (remove empty lists etc).”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Packaging and delivery was very good. Item was what I expected”

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Posted 3 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Posted 3 years ago

“Exceptional Service thank you”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews