Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great shopping experience! Website is easy to navigate and always quick delivery!”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Wrong product delivered but it was sorted with an exchange at my doorstep within a week. Customer service agent was efficient.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks for sharing!

Posted 3 years ago

“I’m satisfied with my purchase. The bedsheets were of good quality . They were delivered before CNY. Most importantly, they were delivered while I was at home during that period to receive my purchase.”

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Posted 3 years ago

Hi Molly, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 3 years ago

“Fast delivery and good packed”

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Posted 3 years ago

Hi Serene, thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next purchase.

Posted 3 years ago

“Robinson’s equals to quality and good service. I’m glad they are available online.”

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Posted 3 years ago

Hi Mansura, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.

Posted 3 years ago

“Pls continue to bring us great deals on Honey. Every order is well packed and delivered on time, and with long expiry date.”

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Posted 3 years ago

“Robinson has always been a trusted brand. It was sad that the physical store was closed.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Super fast delivery!”

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Posted 3 years ago

“Always shop at Robinsons as the services were excellent.”

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Posted 3 years ago

“Easy to navigate website. Keeping track of the delivery was easy with an app. Packaged well. Excellent products. Thank you.”

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Posted 3 years ago

“Good deals with fast delivery”

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Posted 3 years ago

“Fast & delivered on time.”

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Posted 3 years ago

“Prompt delivery. Product was nicely packed and received in good conditions.”

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Posted 3 years ago

“While the service was great. Product was delivered in good condition, may I request that items be delivered no contact.”

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Posted 3 years ago

“Fast delivery and will consider buying other items from Robinson.”

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Posted 3 years ago

“Appreciated the follow-ups after order had been placed. Excellent service!”

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Posted 3 years ago

“Thank you for deliver on time and I like the quality and the size of the floor mat.”

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Posted 3 years ago

“Ordered a Zinus iCoil 10" pocketed spring mattress worth SGD209 from Robinsons online on 4-Jan-2022. The ordering process was seamless & straightforward. Unfortunately, delivery person demanded SGD30 to carry it from 1st level to 2nd level. No worries, the mattress was rolled and put into a box for easy transportation.”

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Posted 3 years ago

“Fast delivery.”

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Posted 3 years ago

On behalf us all of us at Robinsons Online Store, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. We Look forward to seeing you again soon, Elina.

Posted 3 years ago

“Very fast delivery service.great 👍”

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Posted 3 years ago

Hi Landy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews