Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,945 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packaging and delivery was very good. Item was what I expected”

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Posted 3 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Posted 3 years ago

“Exceptional Service thank you”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Always a great shopping experience! Website is easy to navigate and always quick delivery!”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Wrong product delivered but it was sorted with an exchange at my doorstep within a week. Customer service agent was efficient.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks for sharing!

Posted 3 years ago

“I’m satisfied with my purchase. The bedsheets were of good quality . They were delivered before CNY. Most importantly, they were delivered while I was at home during that period to receive my purchase.”

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Posted 3 years ago

Hi Molly, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 3 years ago

“Fast delivery and good packed”

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Posted 3 years ago

Hi Serene, thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next purchase.

Posted 3 years ago

“Robinson’s equals to quality and good service. I’m glad they are available online.”

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Posted 3 years ago

Hi Mansura, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.

Posted 3 years ago

“Pls continue to bring us great deals on Honey. Every order is well packed and delivered on time, and with long expiry date.”

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Posted 3 years ago

“Robinson has always been a trusted brand. It was sad that the physical store was closed.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Super fast delivery!”

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Posted 3 years ago

“Always shop at Robinsons as the services were excellent.”

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Posted 3 years ago

“Easy to navigate website. Keeping track of the delivery was easy with an app. Packaged well. Excellent products. Thank you.”

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Posted 3 years ago

“Good deals with fast delivery”

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Posted 3 years ago

“Fast & delivered on time.”

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Posted 3 years ago

“Prompt delivery. Product was nicely packed and received in good conditions.”

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Posted 3 years ago

“While the service was great. Product was delivered in good condition, may I request that items be delivered no contact.”

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Posted 3 years ago

“Fast delivery and will consider buying other items from Robinson.”

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Posted 3 years ago

“Appreciated the follow-ups after order had been placed. Excellent service!”

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Posted 3 years ago

“Thank you for deliver on time and I like the quality and the size of the floor mat.”

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Posted 3 years ago

“Ordered a Zinus iCoil 10" pocketed spring mattress worth SGD209 from Robinsons online on 4-Jan-2022. The ordering process was seamless & straightforward. Unfortunately, delivery person demanded SGD30 to carry it from 1st level to 2nd level. No worries, the mattress was rolled and put into a box for easy transportation.”

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Posted 3 years ago

Robinsons is rated 4.2 based on 1,945 reviews