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Robinsons Reviews

4.2 Rating 1,943 Reviews
78 %
of reviewers recommend Robinsons
4.2
Based on 1,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Robinsons Reviews
Anonymous
Anonymous  // 01/01/2019
Good range of products and fast delivery
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Posted 3 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 3 years ago
Delivery is fast and all items intact and well wrapped. Good service. Except that the item look bigger in picture than the real stuff eg the knife sharpener!!
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Posted 3 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Posted 3 years ago
Name to be trusted
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Posted 3 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Posted 3 years ago
Prompt, fuss-free service.
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Posted 3 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 3 years ago
Good customer service. Happy with quality of purchased products.
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Posted 3 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review. See you on your next purchase! Cheers
Posted 3 years ago
Prompt delivery and quality product!
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Posted 3 years ago
Fast delivery, good packaging
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Posted 3 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 3 years ago
Happy with my purchase. Prompt delivery and great service.
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Posted 3 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 3 years ago
Didn’t have to wait long for delivery. Very satisfied with service.
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Posted 3 years ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Posted 3 years ago
Delivery fast n items well pack
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Posted 3 years ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Posted 3 years ago
I had my earbuds sent with the towels. Almost instantly. Unfortunately the earbuds delivered had some issues, the left side did not work, and I immediately wrote back the few hours After receiving the buds. I wrote an email and within a week I got an exchange. It took some time but yet they managed to get my buds changed. Overall, a satisfactory experience. I was thinking it was going to be a hassle as I purchased my items online. I guess I was wrong, kudos :)
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Posted 3 years ago
User friendly website, easy to do purchase, fast delivery arrangement & good follow up.
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Posted 3 years ago
Mikael, the Customer Service Specialist was helpful and responsive to get the update from supplier on the delivery status of my order.
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Posted 3 years ago
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Posted 3 years ago
Great quality products
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Posted 3 years ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Posted 3 years ago
Received my orders in 2 separate deliveries. But all orders were in order. Will continue to check them out for more products.
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Posted 3 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! See you on your next purchase.
Posted 3 years ago
Good product and fast delivery.
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Posted 3 years ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Posted 3 years ago
Good updates on delivery status
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Posted 3 years ago
Very good & fast service. 👍 One of the items i ordered was an incorrect one delivered to me. I wrote in to Robinsons about it and the very next day they exchanged/delivered the correct one. Thabk you. 😃
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Posted 3 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 3 years ago
Value for money product. Good packaging and fast delivery.
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Posted 3 years ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Posted 3 years ago
Reliable and quality service.
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Posted 3 years ago
Robinsons is rated 4.2 based on 1,943 reviews