Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,957 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and quality is good”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Posted 3 years ago

“I like the facial wash. It is value for money and the delivery was swift and in good condition.”

Helpful Report

Posted 3 years ago

“Items are in good condition.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Order is simple & fuss free. Except delivery person will only drop it at door step even though we will pay him extra to carry it to our bedroom. Customer experience on this aspect still falls short.”

Helpful Report

Posted 3 years ago

“Very responsive and the process is easy and smooth. The product keeps its high standard of Robinsons. Wish you will open your shop so we can still do shopping. Miss Robinsons, it's such an icon for Singapore.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their store experience. Let us know how we can help you with your next purchase.

Posted 3 years ago

“The delivery was quick and within the promised time frame. What really impressed me was that an item was incorrectly packed, and after using the online chat, Robinsons arranged for an exchange within the same day. Whoever packed the items also took the initiative to put in samples for me to try, an effective marketing strategy.”

Helpful Report

Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Reliable and efficient. I received my purchase within 3 working days in good condition. I was also able to live chat regarding my request.”

Helpful Report

Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Parcel is well packed so no damage to products inside. Fast delivery too. Thumbs on Robinson and it’s delivery team.”

Helpful Report

Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Customer service was excellent - friendly, responsive and helpful. Had an issue getting the promo code after signing up for the newsletter but the CS specialist, Mikael, was great with assisting. Delivery was extremely fast as well. My purchase was delivered in just a few days. I loved my purchase as well and it came in great condition! Very happy overall with my experience purchasing at Robinsons. Will be sure to shop the online store in future!”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Posted 3 years ago

“Can find some good bargains on the website, especially homeware.”

Helpful Report

Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 3 years ago

“Fast shipping”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“happy n delighted with all my selcted purchases. fitted me well. glad you are willing to take back the purchase that didn't fit me well. purchases were delivered very quickly, less than a week. thank you.”

Helpful Report

Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Fast delivery and in good condition”

Helpful Report

Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Well packed”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“My boi received the goods quite fast.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“i feel that the wrapping is overly protective. my item was thickly wrapped up with bubble wrap and put into a relatively bigger box for the size of the item. you may want to revise the way how things are wrapped to prevent wastage: 1. use the appropriate size of box for items 2. if delivered in a box, can use waste paper to "support" the item inside 3. if bubble wrap is preferred, then a plastic bag as a carrier is good enough. the above is my personal opinion.”

Helpful Report

Posted 3 years ago

Thank you for letting us know about this. Your feedback helps us do better.

Posted 3 years ago

“The thermal wonder cooker is awesome!”

Helpful Report

Posted 3 years ago

“FAST DELIVERY”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Prompt action when a wrong item was delivered. Quick and fuss free exchange.”

Helpful Report

Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Fast delivery and friendly service. The wrong item was sent however it was quickly sorted and the right item was sent the following day.”

Helpful Report

Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Let us know how we can help you with your next purchase.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,957 reviews