RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,725 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saves my passwords behind a Master Password. I also recommend and help others with RF; however, they have found the interface for RF8 too much of a change for them after using RF7.”

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Posted 8 years ago

“I love having a very complex password protecting all my files, yet that password makes all my date easily accessible.”

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Posted 8 years ago

“I don't know what I would do without it.”

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Posted 8 years ago

“I have been using RoboForm for years. I could not live with out it. When I first get on the net RoboForm is the first thing I log into. Then I'm on my way to sites and RoboForm is ready when I need it.”

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Posted 8 years ago

“I never have to worry about remembering a password and I feel pretty secure using Roboform. I feel so good about it, I can't remember how long I've been using it, years and years. This isn't like some of the other software I have that I don't worry about renewing it every year; I just do it. I depend on it a great deal. Thanks”

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Posted 8 years ago

“It makes my life a lot better. Can't remember passwords all the time. Thanks”

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Posted 8 years ago

“this is a great product at a very good price. With all of the different password requirements from multiple sites RoboForm keeps track of all of the and is secure.”

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Posted 8 years ago

“Keeps everything simple and secure. I have been using RoboForm for many years and have steered several people into it.”

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Posted 8 years ago

“Safe, secure and available on all my devices”

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Posted 8 years ago

“Very happy with the software, have been a user for a long time.”

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Posted 8 years ago

“It's wonderful to have a password program that works so well. I have used it for over 10 years, and it is constantly being improved.”

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Posted 8 years ago

“RoboForm never fails. It simply works as described. The detailed customization features allow the user to create a password management system which is convenient, simple to use, and secure.”

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Posted 8 years ago

“"The program itself is very good. The difficulty is IT IS NOT USER FRIENDLY. I have used RoboForm for several years. I always dread a new version coming out. It is difficult to understand and to get it to work on my machine. It sometimes appears you have lost ALL your passwords. It never is a easy or logical installation." UPDATE: RoboForm support worked with me and quickly corrected my issues.”

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Posted 8 years ago

Hi John - Thank you for taking the time to provide a review. We strive to provide a user friendly product across all platforms and devices. If you can please provide specific feedback or requests in the form of a ticket, we will direct it to our developers for their review. You can submit a ticket here: https://www.roboform.com/php/rtss/admin/?lang=en. Thank you.

Posted 8 years ago

“Ben using RoboForm for many years, excellent product, love it.”

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Posted 8 years ago

“I made a mistake in placing my order. One email to their customer service found what I had done, explained it to me and corrected my account within the hour. Best company I have dealt with. RoboForm is the BEST!!”

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Posted 8 years ago

“Product is outstanding, Customer Service is apparently non-existent. I purchased a special offer to add 18 months to my current plan for $19.95, which I did on May 15, 2017. I did not receive a receipt and have not been able to confirm this purchase was attached to my account. I have left several voice messages and opened one ticket requesting a receipt and confirmation of activation on my account - there has been no response. If I don't get a return call to 760.832.9375 by COB Monday June 12, 2017 I will dispute this charge on my current AMEX bill, which will surely force the company to respond. How disappointing that such a terrific product, that I have personally helped many people purchase and learn how to use, has its reputation besmirched by lack of customer care.”

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Posted 8 years ago

Hi Richard - We sincerely apologize for any delay on our end and we sent additional information your way in the form of a private reply.

Posted 8 years ago

“Lo uso desde el 2013, es un excelente programa y jamas me ha fallado, estoy mas que contento con el rendimiento y la ultima actualización mejoro muchísimo el interface haciéndolo mas al estilo que se usa hoy en día, están haciendo un excelente trabajo por ende hice un renew por 7 años aprovechando también sus buenos precios, para adelante entonces!”

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Posted 8 years ago

“Just so nice having a safe secure password protection. I know I don't use it as fully as I could but for what I need it's great.”

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Posted 8 years ago

“Well maintained / updated. Very secure and customer service is responsive to questions.”

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Posted 8 years ago

“I have been using RoboForm for over 10 years now and I can't understand why more people don't use it. When I talk to my friends about their inability to remember all the passwords they have, I always ask do you have a password program that remembers all your passwoards for you and the answer is alwaws NO. And them I tell them about RoboForm.”

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Posted 8 years ago

RoboForm is rated 4.5 based on 1,725 reviews