How would you rate
"RoboForm is OK until there is a problem:
There is a published FAX number but, even though I have many times, it does not connect.
There is a published telephone number but I cannot remember how many times I have called it only to have it disconnected after a few rings or have it not answered after many rings. Today it rang eleven times before I gave up.
If you have managed to have 5 tickets open, you cannot submit another.
So, how do you get help: I use the USPS.
I did get another ticket accepted only to receive answer that did not in anyway mention my problem. I think they have some kind of automated help desk."
Hi Stan - we're very sorry to hear that your experience with our technical support team has not been a positive one. We escalated this feedback and a representative will be reaching out shortly.
Posted 5 days ago
"The mobile version and redirects STINK. Now looking for a replacement."
Hi Jerry - we certainly want to investigate and resolve any mobile related issues you may be experiencing. To do so, please submit the following information via a ticket:
- Android or iOS/version
- Version of RoboForm
- Specific issues/applicable screen shots
Please submit ticket here: http://bit.ly/1L9QELn
Posted 1 week ago
"Dont like the user interface. Did not find it intuitive."
We're sorry to hear you dislike the user interface. We strive to continuously improve RoboForm and we're always open to user feedback. Please feel free to submit your suggestions here: http://bit.ly/1L9QELn. Thank you!
Posted 1 week ago
"I have several email accounts and ROBO FORM IS MY OTHER BRAIN .NOW I CAN JUST FOCUS !!ITS THE BEST FOR ME .XOSL"
"Don’t have to remember anything"
"Logins are nice but form filling 4 identities is not as easy as it is for Windows. The Android version isn't too bad"
"I have been using RoboForm for quite a few years and I am generally satisfied...although I've had my moments. It works relatively well on both Mac and PC platforms.
My main concern is that some updates seem to cause more problems than improvements.
In spite of that, I'll keep using RoboForm and trust that they'll get things under control."
"Software undate iOS 7.0-8.0"
"roboform performs all of the task I put before it, easy to use but most of all I enjoy the intelligence of the software."
"Having so many passwords and NOT having to remember them for each site is fantastic."
"I have been using RoboForm for many many years. Ever since a business partner recommended it to me. I first used the free 20 password version, but very soon realised that I have way more than that. Having the beauty of an application or an extension being able to log in for me in a couple of click is shear brilliance. I did go through a period understanding that if I forgot my master password, then I've lost everything, as I couldn't log into our accounts to retrieve my details/passwords/etc, but now RoboForm have revamped this aspect of their software and extremely thankfully, everything is easily accessible and recoverable. In no way do I utilise the full capability of RoboForm, but quite frankly I wouldn't go anywhere else, as I strongly believe RoboForm can not be topped for its features, service and simplicity and doing exactly what it say on the tin. I'm loyal to the end, Thank you RoboForm."
"Very happy! Used it for many years and can’t live or work without it."
"I use the program for more then 8 years and I am very happy not to have to remember the 40 passwords I use to log into a variety of shops and other websites.
Also the possibility to generate passwords in different sorts is a very handsome tool of the program."
"The best password software out there, Can’t live without it! RoboForm is bug free and makes password and form filling a breeze. Real time saver."
"It is the best pw software I have seen."
"When you are an elderly person it is very nice to have Roboform remember your passwords as it is very difficult to remember more than 2 at one time. Roboform has made it possible for me to have a lot of passwords at hand and is very easy to use. Roboform has saved me a lot of time."
Hi Grete - thanks so much for taking the time to provide a review. We're glad to hear RoboForm has made your life a little easier. While your feedback is positive, we do notice that your star rating is a 1. Are there any issues you're experiencing that contributed to your rating? If so, we'd love to help.
Posted 2 weeks ago
"Easy to use for all your passwords."
"Roboform is one of the application that everyone should have. I've a lot of sites that I need to keep the password for them and Roboform help me to "remember" all those passwords. Also it help to keep all the information about the credit cards that I have."
"I trust it. And rely on it. And it makes wonderful passwords."
is rated 4.26
based on 636