RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.58

4.6 Rating 1,909 Reviews

91 %

of reviewers recommend RoboForm

Company Reviews

Metrics

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4.6

Based on 1,909 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400,
3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

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“it used to be a good program but now instead of purchasing one license per compute they want to sell you a subscription per computer per year No thanks. Its better to replace this with something you can buy outright”

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Posted 7 years ago

Hello - While a RoboForm Everywhere license is needed for cross-device syncing, you may use RoboForm locally on your devices, free of charge. You may compare RoboForm Free vs. RoboForm Everywhere here: https://www.roboform.com/everywhere

Posted 7 years ago

“Been with Roboform since the very beginning (have 4 paid licenses) and now is time for me to sadly say whatever this new silliness is about, is not what got my attention and money. I will be looking for a new service that keeps my intel on my computer without having to jump through hoops to make sure it stays on that computer from the very get-go install. I wish you (whoever you are now) the best, but some of us know how to do daily/weekly backups and hence, cherish our intel staying private and in our hands, not on some server somewhere that we have no control over.”

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Posted 7 years ago

Hello - we certainly would hate to see you leave and we'd like to gather some specifics regarding the "new silliness" that you referred to. Additionally, rest assured, your RoboForm data always remains secure as all decryption of your RoboForm data happens on your device and not on our servers. No RoboForm data can be accessed without the Master Password. At your convenience, please feel free to share any details with us regarding the issues you're having so we can help as needed. Thank you. http://bit.ly/1L9QELn

Posted 7 years ago

“Erstklassige Passwortverwaltung”

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Posted 7 years ago

“RoboForm is quite simply "Amazing." I have been using RoboForm for years and always will ... I couldn't be without it!”

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Posted 7 years ago

“I been using it for years now and still think it’s one of the best password management software out there”

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Posted 7 years ago

“Does not log in to any sites. I have to type in the name and password manually. Blah.”

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Posted 7 years ago

Hi there - we'd love to gather some additional information so our technical support team can assist. At your convenience, please submit a ticket here: https://online.roboform.com/login?authReturnUrl=rfss&lang=en. Thank you!

Posted 7 years ago

“Works well. Secure and user friendly.”

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Posted 7 years ago

“nice”

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Posted 7 years ago

“I purchased Roboform years ago for $19.99 this last year I have had nothing but problems with Roboform. Every other day it tell my my "tree trail has expired" and now doesn't work with my Mac I have had nothing but issues in fact now trying to get the extension to work. In total I have spent 20-30 hours in 30 days talking to "Support" that sends me the same fixes over and over and over again. Then I purchased Roboform again thinking it would solve the problems (it didn't) so I asked for money back NOW there saying I never paid for it. Its been nothing but a horrible experience the last 2 months and if not solved soon we will be looking for another application. Used to be an amazing service and we recommended now we tell people don't waist you money. We will also be posting on App reviews for Apple to prevent others from paying for something that frankly now doesn't work. You would think after reviewing my account (at least 7-10 years using) they would just fix it OR give us a free upgrade since we paid and now it says were using the "free" Robo form I am telling you its been a joke!”

Helpful Report

Posted 7 years ago

Hi Mark - first, we're very sorry to hear you've had such a negative experience. We strive to provide a user friendly product that brings both security and convenience to the lives of our users. According to our records, we do see that you received a refund for your RoboForm Everywhere purchase on 11/28/2017 as, at the time, you preferred to use RoboForm for Free. Additionally, we see that you're currently working with our support team regarding the technical issues you're experiencing. We have escalated your ticket in an effort to resolves the issue ASAP. Please note, following your refund, you may have downloaded and installed RoboForm and thus received a free 30 day trial of RoboForm Everywhere. Upon trial expiration, RoboForm reverts to Free mode. Should you wish to sync your data, an Everywhere license is needed. Please reply to our PM, so we may assist with licensing. Thank you.

Posted 7 years ago

“I have been using RoboForm for nearly 10 years and I have been totally satisfied and impressed with the service since day one. Thanks RoboForm for a quality product that really works and makes my computer experiences better. Dr. Ken Shankweiler, Saipan”

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Posted 7 years ago

“Makes keeping sites secure very simple.used it for years now and very good value for money.”

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Posted 7 years ago

“I would not be able to DO business without having Roboform - one of the best investments I've ever made and a loyal customer for life - Dean Hart”

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Posted 7 years ago

“It is a convinient way to store your passwords and information.”

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Posted 7 years ago

“Easy to use. Good way to keep track of passwords. Good way to fill out forms.”

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Posted 7 years ago

“Very intuitive interface. I've used RF for over 20 years.”

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Posted 7 years ago

“Security guaranty!!!!”

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Posted 7 years ago

“Works well with few glitches”

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Posted 7 years ago

“Had Robo form around 15 years never needed anything else have no complaints still intend to continue to use it for as long as it’s offered”

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Posted 7 years ago

“I have used RoboForm for many years. It is an essential feature of my computer.”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

RoboForm is rated 4.6 based on 1,909 reviews