ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help from Edward in making our cruise booking so easy. Lots of information and advice was given”

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Posted 2 months ago

“Liam was his usual helpful cheerful self.”

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Posted 2 months ago

“Luke was very professional and made me feel at ease whole booking the cruise. The reduction on price as new to ROL was brilliant too, thank you.”

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Posted 2 months ago

“Well looked after”

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Posted 2 months ago

“There are really 2 reviews here a 1 star for the first call and 5 for the second. I rang to enquire about a river cruise and was told the agent would check availability and ring me back the same afternoon. I waited for the rest of the day but no call came. The second time I rang, the following afternoon, your agent did everything whilst I was on the phone. In less than half an hour the cruise and flights were completely sorted. She was really pleasant, efficient and friendly and we are now looking forward to our river cruise. Thank you.”

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Posted 2 months ago

“Excellent service in booking my cruise with them .”

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Posted 2 months ago

“Very efficient booking process”

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Posted 2 months ago

“Edward was very patient and really knew about the cruise line we booked the holiday with. Acredit to your company”

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Posted 2 months ago

“Lovely lady named Rachel talked us through the whole process. Very efficient and knowledgeable.”

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Posted 2 months ago

“No problem experienced at all”

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Posted 2 months ago

“Booking agent was a pleasure to talk to. I was treated with respect and courtesy.”

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Posted 2 months ago

“Rachel was fabulous! A real asset to your team I'm from a sales background so good to compliment and appreciate professional service”

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Posted 2 months ago

“Zac from ROL dealt with my cruise last year and was fantastic. He was equally efficient and helpful this year. An excellent experience.”

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Posted 2 months ago

“Karen was very helpful and patience and make my whole experience booking with ROL a pleasure.”

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Posted 2 months ago

“Excellent assistance when booking from Emma. Thank you”

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Posted 2 months ago

“We had another excellent experience booking with ROL. Emma was amazing, such patience when we hit a few technical stumbling blocks during the booking process, particularly in trying to book various connecting flights. Emma worked through the issues and managed to coordinate things with the tour company to find a perfect outcome. We couldn't have been more satisfied with the effort Emma put into finalising our booking, she went above and beyond. Thank you!”

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Posted 2 months ago

“I had extra queries and she was great in helping me to get the booking.”

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Posted 2 months ago

“As always, friendly, helpful and very pleasant assistant on the phone- makes booking easy and stress-free. ROL - wouldn't book with any one else!”

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Posted 2 months ago

“As always, friendly, helpful and very pleasant assistant on the phone- makes booking easy and stress-free. ROL - wouldn't book with any one else!”

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Posted 2 months ago

“Got the cruise sorted with no fuss. Georgia was very cheerful, professional and helpful.”

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Posted 2 months ago

ROL Cruise is rated 4.8 based on 614 reviews