ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.76

4.8 Rating 352 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 352 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Olivia could not have been more helpful in dealing with APT. We wanted to join the ship in Nuremberg and fly home separately. Olivia sorted out a suitable reduction as well as arranging a cabin upgrade and dealing with all the details within 24 hours,”

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Posted 11 months ago

“Ellis Turner was extremely helpful and informative”

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Posted 11 months ago

“Pleasant lady to talk to, and efficient too.”

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Posted 11 months ago

“Darren was wonderful, went the extra mile. He was knowledgeable and made many helpful suggestions. It was a pleasure dealing with him”

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Posted 11 months ago

“Superb service as ever. Leona whom we have dealt with before, most definitely goes the extra 'cruise' mile to ensure said superb service.”

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Posted 11 months ago

“Efficient know the cruise lines and we appear to get a good price.”

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Posted 11 months ago

“Cruise agent Jasmine went far beyond what I expected. She repeatedly attempted to secure the booking as there was continually changing availability. I did secure the requested cruise in the requested cabin.”

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Posted 11 months ago

“I was able to get what I wanted”

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Posted 11 months ago

“Very easy to book the holiday and the agent was very thorough”

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Posted 11 months ago

“SO HELPFUL... and I loved the person who did my booking.. (sorry I didn't take her name)”

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Posted 1 year ago

“Efficient, friendly booking service”

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Posted 1 year ago

“Looking forward to long wished for cruise destination Leona made my day !”

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Posted 1 year ago

“The booking process for our cruise was made easy by the Agent, Ben, who was extremely helpful in sorting out an alternative cabin for us. Highly recommended, our hope now is that the cruise will live up to the booking!”

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Posted 1 year ago

“Very easy to book. Quick response to online enquiry and helpful and knowledgeable agent.”

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Posted 1 year ago

“Katie was excellent”

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Posted 1 year ago

“Katie was excellent during our booking, answered all our questions. Thank You Brian & Chris.”

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Posted 1 year ago

“Ben was so very helpful in finding the perfect holiday destination for us and his knowledge was outstanding. I always book with ROL so another holiday to look forward to is just what we need. Thanks”

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Posted 1 year ago

“Ellis was very helpful, and very patient as I am hard of hearing it’s often quite difficult for me on the phone. Our river cruise is now booked Thank you Ellis.”

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Posted 1 year ago

“Ellis was very helpful and answered all my questions. We have used ROL several times and will use again”

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Posted 1 year ago

“Only just booked but so far the experience has been wonderful. Both Georgia and Donna have been absolutely delightful, so professional, helpful and just lovely to communicate with.”

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Posted 1 year ago

ROL Cruise is rated 4.8 based on 352 reviews