Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.27

4.3 Rating 1,568 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

Visit Website

Write Your review

Tell us how Roof Racks Galore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, clued in and reliable. Bloody legends 😎”

Helpful Report

Posted 2 years ago

“They didn't deliver my roof rack in time and until now anyone has solved my problem.”

Helpful Report

Posted 2 years ago

Thanks for your review Davi, As listed on our website and communicated to you via a few emails, the item you ordered is not in stock. As is our procedure, you were contacted to inform you of an extended wait time while the items are ordered in. After 3 one line replies, one of my representatives attempted to call you (unfortunately, they were unable to reach you). They will continue to try to reach you. We have been upfront on the item page, at checkout and after your order that an extended wait time would be expected. Unfortunately, your racks are unlikely to reach you in 3 days. We understand that you may require a refund to source elsewhere and are happy to do this. Ideally, we'd get in contact with you to confirm before doing this. Thanks again for your review.

Posted 2 years ago

“Great service! Fast to action after sale code not working and they were quick to fix and contact”

Helpful Report

Posted 2 years ago

“Excellent service. Best in Australia.”

Helpful Report

Posted 2 years ago

Thanks for your feedback George. We aim to be Australia's best supplier of roof racks and rack-related accessories. We're glad everything went so well with your transaction. Our success starts with our excellent service. We understand that issues arise, sometimes beyond our control and appreciate the feedback and patience we receive when the experience is not as glowing as it has been for you. Thanks again for your feedback.

Posted 2 years ago

“Excellent experience. Fast and free delivery in under 2 business days”

Helpful Report

Posted 2 years ago

Thanks for your feedback, It is our intention that all of our customers have similar experiences to yours. We aim to provide a smooth transaction on the way to providing great products. Thanks again for your feedback.

Posted 2 years ago

“Great product, fast shipping”

Helpful Report

Posted 2 years ago

“The staff and ordering process was good. It's a pity Followmont Transport lost the roof platform in transit from Brisbane to the Capricorn Coast.”

Helpful Report

Posted 2 years ago

“Great price and fast delivery”

Helpful Report

Posted 2 years ago

“Poor customer service. Received the package to find it damaged. Waited 1 month for it. Not happy”

Helpful Report

Posted 2 years ago

“Very prompt reply”

Helpful Report

Posted 2 years ago

“Postage was very quick even to Tas, but the extra postage price of $65 after the purchase price was a letdown, as it originally stated free postage with the order.”

Helpful Report

Posted 2 years ago

“Fast and fuss free service,and a GREAT product like the CRUZ roof racks and I have no more to say. GREAT job Roof Racks Galore. Cheers Craig Paskins”

Helpful Report

Posted 2 years ago

“Exemplary service.”

Helpful Report

Posted 2 years ago

“Click bait marketing if roof racks they do not even have in stock. Wasted my time”

Helpful Report

Posted 2 years ago

Thanks for your review... We apologise that the items you ordered were not the correct items. I'm not sure where you felt baited, the items ordered never would have fit your Tesla, unfortunately. Our representative has offered you a roof bar system that would have fit. As this substitution is not to your satisfaction, we have issued you a refund. We are sorry for the waste of time this order has created for you and hope it has not caused too much inconvenience. Thanks again for your review.

Posted 2 years ago

“Great range of products and super fast delivery.”

Helpful Report

Posted 2 years ago

“Tons of help, best customer service, communication and the rack turned up very quickly! Great job team.”

Helpful Report

Posted 2 years ago

“Good product range and wedsite, plus fast and smooth delivery!”

Helpful Report

Posted 2 years ago

“Yes received very nice light”

Helpful Report

Posted 2 years ago

“Deliver promptly easy to use website”

Helpful Report

Posted 2 years ago

“product as described, very fast delivery.”

Helpful Report

Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,568 reviews