Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.25

4.3 Rating 1,389 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great online store”

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Posted 1 year ago

We're so happy to hear you had a positive experience. Your satisfaction is our top priority, and we appreciate your support!

Posted 1 year ago

“The roof racks were delivered within 2 days of my purchase. Very good service”

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Posted 1 year ago

We're thrilled to receive your kind words. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 1 year ago

“Very good strap”

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Posted 1 year ago

“Great product at reasonable price with a short delay in parts availability and postage”

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Posted 1 year ago

“I finally received the roof rack. Very impressed with the roof rack. Took a little while to receive the mounting kit, but the wait is okay as I wasn’t in any hurry to use it. Thanks guys for keeping me informed on my order.”

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Posted 1 year ago

“Prompt service, justa pitty the address was wrong on the order (not their fault) but they looked into it very quickly.”

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Posted 1 year ago

“There were a few delays with orders and both times ive ordered the item I purchased was not in stock despite online indicating availability and allowing me to purchase and pay. However, there was good communications in between and I received my order. Overall satisfied and would shop here again. I would rather shop somewhere that resolved minor issues with good comms compared and makes it more trustworthy. Thank you.”

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Posted 1 year ago

“I had a problem with Christmas mail delivery,but roof racks galore were very helpful, thank you.”

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Posted 1 year ago

“Easy to purchase online, great online chat assistant. Unfortunately what I ordered wasn’t in stock and waiting on back order.”

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Posted 1 year ago

Seems this back order took some time and has now been dispatched!

Posted 1 year ago

“Great service. I ordered an item for click and collect that had to be special ordered. They contacted me the day after my order to let me know the delivery date (10-14 days). As it was a xmas gift and would not arrive before xmas they offered to let me cancel the order and refunded the money into my bank straight away. Best service from a company. Would use them again for purchase. Easy, simple, efficient service.”

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Posted 1 year ago

Easy, simple, efficient service. Music to our ears!

Posted 1 year ago

“Initially had a Click and Collect that wasn't in stock although I was told it was. When the stock was available, I didn't receive a confirmation, the but is when I enquired about shipping the product I received it two days later and no extra cost. Great recovery team.”

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Posted 1 year ago

Thanks for your feedback Russell! Glad it was sorted so promptly!

Posted 1 year ago

“ordered click and collect as was listed in stock but wasn't still waiting”

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Posted 1 year ago

“good prompt service”

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Posted 1 year ago

“Overall good, but I really did not like the black clingwrap (excessive amount). Not only hard to extract the contents, but I'm sure it's really, really not environmentally friendly in any way! Enough to put me off buying again.”

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Posted 1 year ago

“Amazing shop”

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Posted 1 year ago

“The roof rack came fairly quickly and with no issues. Ony issue being that the attachment kit I purchased at the same time to use with this rack wasn't suitable for the roof rack. It would have been ideal if I had been notified of this before getting the rack, even if it were just a confirmation call.”

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Posted 1 year ago

“Well- I've yet to receive my order so I can only give it 4 stars. Regardless, I can not complain about the customer service in regard to the order- both the online store help, as well as the customer service from North Lakes Qld store in regard to the appropriate fittings and racks have been very good.”

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Posted 1 year ago

“Great communication”

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Posted 1 year ago

“Very quick arrival of goods”

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Posted 1 year ago

“Excellent website. Easy to find a selection of products which fit my vehicle, choose what I needed and then place my order. I wanted to remove just 1/4 of a star from my 5 star review, but could only go down to 4. This is for two reasons: Firstly, standard shipping, although free on my order, took longer than expected. I ordered late on a Monday evening, shipment was delivered following Tuesday mid-day. Invoice stated "Estimated delivered Time: 1 day(s)" from Couriers Please. RRG Website says "expected 1-7 days" Secondly, the black plastic wrapping isn't recyclable, which is a problem. More landfill. The products were already packaged by the manufacturer in cardboard boxes. I still recommend RRG to friends and colleagues.”

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Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,389 reviews