Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,461 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The roof rack came fairly quickly and with no issues. Ony issue being that the attachment kit I purchased at the same time to use with this rack wasn't suitable for the roof rack. It would have been ideal if I had been notified of this before getting the rack, even if it were just a confirmation call.”

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Posted 1 year ago

“Well- I've yet to receive my order so I can only give it 4 stars. Regardless, I can not complain about the customer service in regard to the order- both the online store help, as well as the customer service from North Lakes Qld store in regard to the appropriate fittings and racks have been very good.”

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Posted 1 year ago

“Great communication”

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Posted 1 year ago

“Very quick arrival of goods”

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Posted 1 year ago

“Excellent website. Easy to find a selection of products which fit my vehicle, choose what I needed and then place my order. I wanted to remove just 1/4 of a star from my 5 star review, but could only go down to 4. This is for two reasons: Firstly, standard shipping, although free on my order, took longer than expected. I ordered late on a Monday evening, shipment was delivered following Tuesday mid-day. Invoice stated "Estimated delivered Time: 1 day(s)" from Couriers Please. RRG Website says "expected 1-7 days" Secondly, the black plastic wrapping isn't recyclable, which is a problem. More landfill. The products were already packaged by the manufacturer in cardboard boxes. I still recommend RRG to friends and colleagues.”

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Posted 1 year ago

“Parts now received. Thanks”

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Posted 1 year ago

“Happy with everything thanks”

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Posted 1 year ago

“Had an issue with Roof racks galore asking for $300 extra when the product was no longer available in WA after I purchased in the Black Friday sales. After speaking with Abbie in Web sales she was brilliant and resolved everything. Very happy with the outcome and now waiting the delivery .”

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Posted 1 year ago

“Straight Shooters. No fuss. Quick and agile with installation and ordering of products. Good prices.”

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Posted 1 year ago

“My click and collect experience was excellent, but while in the store I saw some less positive treatment of callers and the body language and comments made about callers who were difficult revealed that this would be a store that could be very bad when things go wrong.”

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Posted 1 year ago

“This replacement cover bag fits. However, it was useless for Roof Racks Galore to keep asking me to do a review until such times as: 1. The bag arrived at my home. 2. The bag was fitted (No fitting instructions were given to the installer (Me)).”

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Posted 1 year ago

“We have used them before with wonderful service. In this particular incident, the website stated that the products were in stock, and after ordering and paying, we were told they wouldn't be available for 6 months. We are getting a refund.”

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Posted 1 year ago

“Haven’t received good yet but the service informing me what is happening has been first class. Others could take note!!”

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Posted 1 year ago

“... haven't received anything yet.”

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Posted 1 year ago

“The staff at the Epping store were awesome and answered all my questions.”

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Posted 1 year ago

“i was able to find my replacement key easily”

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Posted 1 year ago

“It seems ludicrous to send an email saying 'We didn't receive any feedback from you and wanted to ask one last time' when I haven't even received the item yet...”

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Posted 1 year ago

“Great communication and quick to update if there's a problem”

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Posted 1 year ago

“The roof racks are still in transit,the service so far has been. Really good.”

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Posted 1 year ago

“The site is great. Very user friendly, informative & clean however I did get lost on my way to stumbled through the click & collect process. I placed my order around 9pm & I would like to collect around 9am…next day. I will write another review after i receive my roof rack & hook it onto my suv.”

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Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,461 reviews