Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.31

4.3 Rating 1,823 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today we had our roof racks sorted and trust me, what outstanding service beyond a customers expectations! I cannot fault, these guys product knowledge, and workmanship, it is the quality not the quantity when it comes to the why, and how, and the end result when complete. I highly recommend these guys 100% plus and 5 stars plus! Thank you team and for the additional extra also, my partner and I are so grateful and the words just go beyond. We are returning soon for additional work. Really happy guys! Customer service is beyond!😊💯💯”

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Posted 7 months ago

Thank you so much for the kind words! Knowing that we've made a positive impact on your experience means a lot to us. Thank you for choosing us, and we look forward to serving you again in the future

Posted 1 month ago

“The 3 staff at the Lonsdale store are exceptional with their customer service. Provided advice and solutions to questions prompt efficient installation. Well done.”

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Posted 7 months ago

“The website said 2 day delivery. It is now past 3 weeks and it hasn’t even been shipped. I asked customer service for help and they said that since I live rurally they wouldn’t refund the freight cost???? What the heck? I paid for 2 day delivery, still nothing. Blamed me for living in GYMPIE. So rural right? What’s the customer address got to do with not dispatching product?”

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Posted 7 months ago

“Went into the store today. Both staff very friendly and very helpful. Keep up the good work guys.”

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Posted 7 months ago

“So annoyed. They sold me 1 roofrack bar. 1? All of the other offers always include 2 bars. So misleading. Now I have to delay my camping trips to order another single roof rack bar. Roofrack bar always come in doubles! Disappointing service!”

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Posted 7 months ago

“Super helpful and informative staff. Great installation service. Professional all round.”

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Posted 7 months ago

“Big shout out to Jim with great customer service resetting our electric rolltrack on Tuesday 09/12/25 it was greatly appreciated thank you”

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Posted 7 months ago

We're so pleased to hear about your positive experience Steve. Thank you for choosing us, and we look forward to serving you again in the future!

Posted 1 month ago

“I visited Roof Racks in Moorabbin to see if they could help out with a problem I had with my bike rack. Tate solved the problem. He was fabulous. Thanks Mike”

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Posted 7 months ago

Thanks for taking the time to share your positive experience. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 1 month ago

“Awsome staff Recomends and give you useful info about what are you getting. Accomodating and profesional installers”

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Posted 7 months ago

Hey John, So happy to hear about your experience with us. Knowing that we've made a positive impact on your experience means a lot to us.

Posted 1 month ago

“Excellent customer service! When I had an issue with a product not working as advertised, they went out of their way to fix it and provide a solution at no extra cost.”

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Posted 8 months ago

“Best product at the most competitive price with great customer service. My Yakima swing away was by far the cheapest at Roof Racks Galore and was in stock. Pick up was a breeze. When I fitted the rack to my van I realised I needed an extension hutch, they were again the cheapest shop and had the item in stock. Why would you want to shop anywhere else.”

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Posted 8 months ago

Thank you so much for your wonderful review Micheal. We're so happy to hear you had a positive experience. Your satisfaction is our top priority, and we appreciate your support!

Posted 1 month ago

“I will never buy from roof racks galore,and recommend everyone keep away they take your money and dont send the product, been 3 weeks since order, still hasnt been sent. Asked a week and a half ago and they told me it was delivered. I argued then they said it hasnt been sent yet, they have none in stock, then they said 3 business days and they will send, now been 4 business days, i have sent 3 emails and they have ignored them all.Tim Martin(owner) should be ashamed of himself approving this kind of customer service.”

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Posted 8 months ago

“Quality roof racks at a great price and sold with amazing customer service”

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Posted 8 months ago

“Amazing shop, everything you need when it comes to roof racks and accessories. Great customer service. Allan will go beyond expectations to keep customers very happy. So helpful and full of knowledge. Go check them out.”

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Posted 8 months ago

We appreciate your kind words Christopher. It's rewarding to hear that you had a great experience with our service. Thank you for choosing us, and we look forward to serving you again in the future.

Posted 1 month ago

“Would rate higher if I could. Tony and keely at the wairau branch were absolutely amazing, they were extremely helpful, knowledgeable, kind and easy to chat to. they made the experience memorable and definitely need a raise.”

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Posted 8 months ago

Your positive feedback brightened our day! It's fantastic to know you enjoyed your time with our service. Thank you for choosing us, and we look forward to serving you again in the future

Posted 1 month ago

“5 star review for les and beau @ the epping store. took my bt50 in there for rhino rack install today, super fast install, great service, and super helpful. will definitely be back😃 cheers roof racks galore epping!”

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Posted 9 months ago

Thank you so much for sharing your positive experience with us. We're so pleased to hear about your experience at our Epping store. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 1 month ago

“Fitted 180 Darche awning, 530litre Rhino roof box and 3 Rhino Vortex bars on Prado. Excellent customer service,patience and willingness to listen and explain and discuss. I was looked after by Max at Preston Vic. Max really went the extra effort happy to chat and research options. I arrived at a decision and was booked in for 2 days later, everything was in stock. Prices and installation fee very reasonable. Max and colleague did the install without a hitch, excellent work. Very happy with result. We can't wait to be out on the road. I can't commend Roof Racks Galore enough. Highly recommend. If you're after some gear for your roof, you can't go wrong with Max and colleagues at Preston Roof Racks Galore. Big thankyou from me.”

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Posted 9 months ago

We're so grateful for your positive feedback! Happy to hear about your great experience. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you. Thank you for choosing us, and we look forward to serving you again in the future

Posted 1 month ago

“This is a 5 star review for the follow up from the guys they were ace. Originally bought a pro rack from them as suggested to fit the bill, had it fitted started to rattle a lot through the legs. The guys came out and diagnosed the bars and following being unable to find the issues offered to remove the racks return them and then fit new racks of a better brand just for the extra charge of the product but no further labour charges. The guys helped massively no more rattling and so far so well cheers! Roof Racks Galore Welshpool.”

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Posted 9 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. We're delighted to have met your expectations.

Posted 1 month ago

“Took my Mazda CX9 to Hoppers Crossing Store to fix up loose roof rack problems. Big thank you to Brad for his excellent service and fixed in 5 mins. Fully deserving of 5 stars and recommend highly.”

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Posted 9 months ago

Thank you for the positive feedback. Knowing that we've made a positive impact on your experience means a lot to us. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 1 month ago

“Have been here twice and both times have had great service.”

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Posted 9 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 1 month ago

Roof Racks Galore is rated 4.3 based on 1,823 reviews