Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.31

4.3 Rating 1,823 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting on it to arrive. I ordered at 2:50 pm on Tuesday and paid extra for 1 day delivery. It’s now Friday and still not arrived.”

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Posted 3 years ago

“Not sure how long a click and collect usually takes with this company but 5 days and counting so not sure they deserve better than a 3 yet.”

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Posted 3 years ago

“Postage was very quick even to Tas, but the extra postage price of $65 after the purchase price was a letdown, as it originally stated free postage with the order.”

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Posted 3 years ago

“Bad user experience on the website - Chrome Version 113.0.5672.126 - checkout hangs before payment. Had to log in again on Safari to make the purchase.”

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Posted 3 years ago

“The only fault is they advertise free postage then after the order was placed I was informed there is an $80 postage fee from the roof rack manufacturer, they did offer to split the postage so It cost me another $40 I need the rack asap so I accepted their offer. Still waiting on the racks arrival.”

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Posted 3 years ago

“I have only just ordered a roof rack as I write this review, after looking online for ages to find a business that sells racks to suit trucks I was rapt to find the Roof Racks Galore site. Since ordering my roof rack I was informed that it had to come from the manufacturer and would take up to 12 days, then 3 days later I was informed that as it was a long or large roof rack the postage is $80 but they would absorb $40 so I would need to pay $40. They offer free postage, don't believe them. Still waiting on the roof rack to be delivered. Hope this review helps.”

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Posted 3 years ago

“Great selection, helpful service at time of sale. On trying to return one component of several I'd ordered the tone of service changed. Returns were fussy, full of caveats and potential restocking fees.”

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Posted 3 years ago

Thanks for your feedback Alex, I'm happy to see that your item was returned without any problems. Our exchange terms are clearly listed on https://www.roofracksgalore.com.au/exchange-policy, as they were in the templated reply you received about your return. There are definitely conditions associated with returns, I'm sorry these conditions were confronting to you. Thanks again for your feedback.

Posted 3 years ago

“Website great and functional. Expected delivery a bit more promptly but not really on RRGs fault but the courier and suggested timeframe.”

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Posted 3 years ago

Thanks for your feedback, we are sorry that shipping times have disappointed to you. We do our part as efficiently as possible and apologise for any inconvenience this has caused you.

Posted 3 years ago

Roof Racks Galore is rated 4.3 based on 1,823 reviews