Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.27

4.3 Rating 1,540 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

Visit Website

Write Your review

Tell us how Roof Racks Galore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website said free delivery but once I'd placed order I received a call asking me to pay for half of the freight cost as it was too much for them. It then took several weeks for them to get product in. When I followed up I was told it wasn't available for another three months. I called and spoke to someone and they looked into it. It turns out no one had ordered the product and it was actually available from the manufacturer. Misleading advertising on the freight and pretty hopeless back office. Would find somewhere else to buy next time.”

Helpful Report

Posted 2 years ago

Thanks for your feedback, Sorry for the inconvenience this delay has caused you. Sometimes bulky items to some postcodes incur additional freight charges, this is clearly listed in our terms. The business day following your transaction, my team contacted you to advise of extra freight charges and out-of-stock items. This order was further delayed by: delayed communication back to us and a required follow-up and a delay with the supplier dispatching this item, with other orders (possibly what you were communicated as the missed order). Your order was dispatched on the day following its receipt to our warehouse. I have used this feedback to develop my team and save future customers similar frustrations. Sorry for the inconvenience caused.

Posted 2 years ago

“Friendly fast and knowledgeable. Extremely happy with the entire process.”

Helpful Report

Posted 2 years ago

“Always great prices and quick deliveries. I've kitted out my Cruiser with these guys”

Helpful Report

Posted 2 years ago

“I ordered an item through Roof Racks Galore... and it arrived with in 2 days . I'm so satisfied with the service they provided like keep me informed every single step of the way, so I would know exactly when the item would arrive. Thank you Roof Racks Galore”

Helpful Report

Posted 2 years ago

“Awesome service from the crew. Fitting out the mux for me looks good thanks fellas”

Helpful Report

Posted 2 years ago

“Great Service”

Helpful Report

Posted 2 years ago

“Great service and kept me informed of my order and any delays. Competitive pricing and freight. Happy to recommend”

Helpful Report

Posted 2 years ago

“Great roof racks, fairly easy to fit but not if you try to following the pictorial instructions. Go on line and follow the video much easier to follow”

Helpful Report

Posted 2 years ago

“Great advice, service and fast delivery. Thank you.”

Helpful Report

Posted 2 years ago

“Really helpful team who were easy to deal with”

Helpful Report

Posted 2 years ago

“Excellent service each time I have ordered from the North Lakes branch.”

Helpful Report

Posted 2 years ago

“Price was very good, arrived within 3 working days”

Helpful Report

Posted 2 years ago

“Contacted the help desk to check on my order, answered almost immediately and a short time later Careen advised the tracking number. Goods were received a few days later. Excellent service”

Helpful Report

Posted 2 years ago

“Great products”

Helpful Report

Posted 2 years ago

“It is such a pleasure dealing with a customer-oriented company. A rarity these days.”

Helpful Report

Posted 2 years ago

“Prompt service”

Helpful Report

Posted 2 years ago

“Very good to deal with and good prompt service received.”

Helpful Report

Posted 2 years ago

“Great service quick post”

Helpful Report

Posted 2 years ago

“God to deal with”

Helpful Report

Posted 2 years ago

“Please add option for bank transfer as well😊”

Helpful Report

Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,540 reviews