Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.27

4.3 Rating 1,567 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pay $20 for next day delivery and still waiting Wednesday lunchtime Not delivered yet !!!”

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Posted 2 years ago

Hello Shayne, Thanks for your feedback. I'm also surprised this has not yet arrived. Your order was sent the next business day (Monday) with our fastest courier (Startrack). I'm sorry for the delay in getting this to you. I will continue to monitor this freight and hope it arrives today. Thanks for understanding that we have done our best to get this out to you as fast as possible and have been let down by, historically, our most efficient courier.

Posted 2 years ago

“Great service and quick delivery”

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Posted 2 years ago

“Quick delivery, item arrived in good condition. Web page was a bit fiddly on phone to order, but otherwise all good.”

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Posted 2 years ago

“Great service, great communication. Would highly recommend!”

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Posted 2 years ago

“Great to deal with fast post”

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Posted 2 years ago

“Lack of comms, slow delivery, wouldn’t try again.”

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Posted 2 years ago

Hello Sam; Sorry for the delay with your order. At around the time of your order we turned on a second distribution location. In the long term this will create considerable convenience for our customers. In the first week there were a couple of customers for whom delays were inadvertently caused. I can confirm delivery was attempted for your package already and it is being held at the Canberra depot for collection. Thanks again for your message and for your understanding.

Posted 2 years ago

“Top service!”

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Posted 2 years ago

“Ordered a product to be sent express delivery by startrack - said 1 day delivery - has taken 2 days so far and haven't even been sent a tracking number. I leave on holiday tomorrow, which is the reason I bought the product, but I won't be able to use it.”

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Posted 2 years ago

Hi Sarah, Thanks for your review. I have just been advised that one of my team members has already been on the phone with you. As you may have been informed your items, needed to be transferred from one of our stores to the warehouse, before dispatch and will be dispatched today. Sorry, we didn't get it out to you in a timely manner. Thanks again for your message.

Posted 2 years ago

“Excellent service and quick delivery time when coming interstate. Better price than competitors and free shipping :)”

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Posted 2 years ago

“Charged extra to get the item quicker and was not delivered within the processed time frame.Very disappointed will not be returning the item as I have purchased it from somewhere else.”

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Posted 2 years ago

Thanks for your feedback, We apologise for the inconvenience this has caused you.

Posted 2 years ago

“Easy fitment and good quality roof racks. Fast delivery.”

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Posted 2 years ago

“Didn’t have the advertised roof rack in stock (Cruz Airo). They said they only order them from Spain once every 3 or 4 months. 3 stars because they refunded my money fairly quickly.”

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Posted 2 years ago

Thanks for your feedback Peter, CRUZ is particularly difficult brand to have efficient shipping times, as we receive these brands directly from Europe in a quarterly ordering plan. I appreciate your understanding of this process and am happy to hear my team has been able to process your refund quickly. Sorry that we were unable to get your items out to you as efficiently.

Posted 2 years ago

“Wonderful service, prompt delivery, very happy”

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Posted 2 years ago

“Service was fast, delivery to rural within 2 days. Product is yet to be tested but looks good on the car.”

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Posted 2 years ago

“Was easy to order.”

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Posted 2 years ago

“everything perfect , heads up would recommend you ditch couriers please there service is pathetic”

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Posted 2 years ago

“Great and fast service. Thankyou”

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Posted 2 years ago

“Rang store and got great help with products.”

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Posted 2 years ago

“Very happy with the transaction I had with the person on the phone and prompt response to my order being delivered”

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Posted 2 years ago

“Tm604 mirrors for ford ranger arrived today well packed and look to be very good quality can not fault this company in any way and definitely use roof racks galore in the future thanks again”

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Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,567 reviews