Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture a TV cabinet was as expected, well made and delivered on time. Good service from Roseland”

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Posted 3 years ago

“Very good service fast delivery and excellent quality”

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Posted 3 years ago

“The coffee table is just what we want - neat and solid, with practical drawer and shelf space. With granddaughter’s help it was straightforward to finish the assembly. It came on time, well packed in recyclable materials. Thank you, Roseland.”

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Posted 3 years ago

“Very pleased with our bedroom furniture from Roseland. Great customer service and prompt delivery. Highly recommend.”

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Posted 3 years ago

“Really pleased fit great parasol steady in strong wind”

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Posted 3 years ago

“As usual quality workmanship and delivered on time products given the thumbs up by visiting family and friends”

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Posted 3 years ago

“It took over 4 weeks for the item to arrive despite the website saying 1-2, I queried this and was told it was an ‘indication’. The parcel (dressing tables and stool) then got lost at the warehouse, and was told another would be sent in 48 hours, it took 4 days! Eventually it finally arrived, the stool was marked in 3 places, which i notified Roseland of (with pictures), to be fair they offered to refund replace (hence 2 stars), or refund 15%. I took the discount and got the stool re-upholstered, as if I had a replacement it would probably take another month. So all in, I won’t use this company again and I won’t be recommending them either.”

Helpful Report

Posted 3 years ago

Hello Julie Green We are sorry that there have been issues with your item, as soon as you informed us we sent another set to you the next day, it does take 1-3 working days to deliver from processing. Unfortunately, there were weekend days in between and we do not have logistics on a weekend. We are sorry your experience with us was not as you expected. Kind regards Roseland

Posted 3 years ago

“Very nice dressing table and stool. It all did what it said on the box”

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Posted 3 years ago

“The bedroom furniture we have is of excellent quality and we are very pleased with it. Not so pleased that our original order was lost and this resulted in a longer wait for delivery.”

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Posted 3 years ago

Hello Janet Buck, We are sorry there was a delay in your items getting to you which resulted in a not so great experience, we are very pleased that you are happy with your items. Kind regards Roseland

Posted 3 years ago

“The furniture took a long time to arrive and when opened up, the dressing table top had a nasty scratch on it. It was the worst place to be damaged as it was the first you would have seen. Disappointed that quality control allowed it to be sent out. I am told another wait of 8 weeks is to be expected.”

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Posted 3 years ago

“After waiting quite a while for delivery, I am delighted with my new sideboard. It matches other pieces of Roseland furniture purchased previously and has a nice modern feel to it. Delivery guys great!”

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Posted 3 years ago

Hello, Thank you for the lovely review and the item looks great in its new home. We do hope we can be of service again. Kind regards Roseland

Posted 3 years ago

“Not yet received! Really angry now….”

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Posted 3 years ago

Hello Lee, We are sorry that this took so long to get to you, it does look like we have had some issues at the warehouse level. We do apologise we did not meet expectations. Kind regards Roseland

Posted 3 years ago

“Ordered lamp table and best of tables both very good quality and value for money. The products are study and make an excellent addition to my Living room. Prompt delivery.”

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Posted 3 years ago

“The item I bought was delivered on time and in very good order. I found it to be a sturdy chest of drawers and exactly what I hoped for.”

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Posted 3 years ago

“Excellent cupboard - matches our table perfect. Just the right size”

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Posted 3 years ago

“Excellent service all round”

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Posted 3 years ago

“Lovely set of furniture. Feel it will be very useful and last a long time. Happy Purchase”

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Posted 3 years ago

“Bought this to give us more room in the bedroom, the old sideboard was just to big, strange thing is we got all our clothes in the new unit..”

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Posted 3 years ago

“I was very pleased with the sideboard. Just the delivery was terrible.”

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Posted 3 years ago

“It's been 3 weeks and I've still not received my order yet.”

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Posted 3 years ago

Hello Helen Gessy, We are very sorry there has been a delay in your item coming to you. We have addressed this with the courier to find out why. We will update you shortly. Kind regards Roseland

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews