Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - great website, swift delivery with proper protective packaging - unmarked: we liked our charcoal painted Chichester small sideboard so much we immediately ordered a small cupboard in light grey for the landing. Exactly as described, bridging classic and contemporary. V happy.”

Roseland Furniture 5 star review on 31st December 2020

Helpful Report

Posted 4 years ago

“Waited 6 month for one item and was told every two weeks it will be in two weeks ... some of the furniture I received was damage and got a very small return for all the inconvenience... so my advice is never use this company as they lie a lot”

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Posted 4 years ago

“Recently purchased a Zelah Oak console table for the hall. Once again, well made and fits perfectly. Slight problem with the order as it seemed to have got lost in the system. However, once I chased it up it was soon sorted.”

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Posted 4 years ago

“I ordered a beautiful extra large sideboard. I didn't hear about any delivery details for about 14 days which concerned me a little as It was my first purchase with Roseland. I needn't of worried as I was then contacted via email about my delivery details. The guys bought it into the kitchen and were very pleasant. The sideboard is great , exactly how looked on the website and is a good price for a good quality sideboard. I'm a happy customer.”

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Posted 4 years ago

“Still waiting for part of the order but what we have received so far is gorgeous. Site is easy to use, too.Very happy”

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Posted 4 years ago

“I paid for a Cornish White wardrobe on 20th November 2020 when was informed of 3 weeks delivery waiting time which should have been by calculation: 10th December 2020. Because of the Covid situation I gave to the Roseland discretion and waited until 22 December when eventually phoned them and was told by a staff member that the wardrobe was to be delivered on 23rd December in the afternoon. For this reason I changed the entire Christmas plans of my whole family in order to make myself available for the delivery on 23 December. The delivery never happened. Today is 31st December and I am still waiting for the item to be delivered. Disappointing.”

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Posted 4 years ago

“Beautiful piece of furniture bought for my newly revamped conservatory”

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Posted 4 years ago

“Beautiful furniture+ Brilliant service.”

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Posted 4 years ago

“Lovely piece of furniture, extremely well made. Arrived on time, well packaged. Would recommend this company.”

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Posted 4 years ago

“Prompt delivery good product great service”

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Posted 4 years ago

“one word Brilliant”

Helpful Report

Posted 4 years ago

“very poor communication I have sent emails and also phoned ( no one answers the phone and only replied to my email when I threatened with legal action ) My order was placed early November 2020 and still have no delivery date 30th December 2020 would not purchase again”

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Posted 4 years ago

“Excellent service. Very, very well packed. Really pleased with the table.”

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Posted 4 years ago

“Simple to order,excellent communication,quality product.would definitely recommend and purchase from again when needed.”

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Posted 4 years ago

“I received my sideboard and TV stand on time well wrapped very pleased with quality only issue i have is the drawer in the TV stand dividers are flimsy.. I will definitely purchase from Roseland again ....”

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Posted 4 years ago

“Fabulous console table, looks great, service and delivery amazing, made me order further items for our new house!! thanks”

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Posted 4 years ago

“We were very pleased with the bedside tables. They are excellent quality and value for money. Very impressed with the speed they arrived. Excellent service. Thank you 😊”

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Posted 4 years ago

“Would highly recommend Roseland. Excellent quality and value furniture with a very efficient and prompt delivery service. The customer service team are very helpful.”

Roseland Furniture 5 star review on 30th December 2020

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Posted 4 years ago

“Order made just before Christmas, delivered 3 days later. A very smart coffee table, just right as a TV stand for a new large screen TV. As a 78 yr old, I had lots of super fun assembling the table in only 35 minutes. Very many thanks!”

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Posted 4 years ago

“Products not delivered and customer services not very responsive. Will keep trying.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews