Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Preordered the Hampshire large sideboard and phone table had to wait over two months but was delighted with them when they came both would go very well in any room very good for the price paid”

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Posted 4 years ago

“The item is exactly as described and very good quality. It arrived perfectly on time. Absolutely no complaints or quibbles whatsoever. Highly recommended!”

Roseland Furniture 5 star review on 5th February 2021

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Posted 4 years ago

“we were pleased with the chest of drawes but not with bedside cabinets.The internal of the drawes were not the quality expected”

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Posted 4 years ago

“Unfortunately after having to wait since 3rd of October for delivery when we unpacked chest of drawers there were two faults slight dent on top and badly painted on one corner”

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Posted 4 years ago

“The quality of this furniture is very good - my son has had furniture from them so I had his recommendation before ordering. I had to wait two months to get what I wanted but I knew when I ordered that it wasn't in stock. Roseland are not very good at keeping you up to date on the status of your order themselves but very quick to respond to emails requesting info. The delivery company they use (XPD) were not brilliant initially and you HAVE to download their app to find out what's happening etc. (not sure what customers without smart phones etc. are supposed to do). I waited in for a whole day with no arrival only to discover the following morning that the van driver had not been able to fit the furniture on his van! However they redelivered two days later and the driver was very helpful.”

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Posted 4 years ago

“Always very responsive & great value. We have been regular customers since we renovated & have been slowly replacing furniture, and Roseland has become our go-to source for oak furniture.”

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Posted 4 years ago

“Very happy with my bedside tables”

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Posted 4 years ago

“I am very pleased with my 2 sideboards, excellent quality, the colour and finish is great. Donna”

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Posted 4 years ago

“Really happy with the bookshelf, it’s good quality and looks very smart. Good price and good service too.”

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Posted 4 years ago

“Have had a few pieces of furniture from Roseland from the farrow grey collection. Always lovely pieces, but often a little scuffed here and there. Customer service is excellent though and they are always keen to rectify the problem.”

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Posted 4 years ago

“Delivery brilliant and l am very pleased with my cabinet looks really good”

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Posted 4 years ago

“Great quick service”

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Posted 4 years ago

“Good sturdy furniture well made fast delivery”

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Posted 4 years ago

“Ordered 3 sets of drawers from Roseland. One set was fine. The second had a dent on the top but paint was still there so OK. Third had unglued side wall which fell off and an unglued bit of wood which helped support one of the drawers. Fortunately I had some PVA glue and stuck everything back. Surprisingly, all three sets look pretty good considering.”

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Posted 4 years ago

“Fabulous quality & well worth the money”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

“I am so disgusted and was looking forward to this email asking me to review. One, from the day I bought the console, I never received any email to update me about my order. I abruptly received a text from XDP telling me item would be delivered on that day 22/01/2021. I had to ask for permission from work as there was no one at home. They did not deliver. There was no number for me to call to make a rearrangement. The next day they came, they left my console outside, my neighbour came home and so it, she kindly picked it up for me as she was worried or will be stolen, vandalised or rained on. They had my number, why did they not call me???????? Rose land who I had bought the furniture from never sent me an email to let me know I should be expecting a delivery!!!!!!!! I am not a happy customer and will be pursuing this matter further. I will also put a review on your website and warn others of your stinking/filthy customer service”

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Posted 4 years ago

“Beautiful ready assembled furniture. Excellent quality. Excellent online service. Highly recommended.”

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Posted 4 years ago

“Easy to order, fast efficient delivery would have given 5 stars but bookcase had a chip out of it luckily at back, and a scratch on one shelf”

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Posted 4 years ago

“Pre-ordered a solid oak top nest of tables. These came back into stock mid January and were delivered fairly quickly. The large table found to be damaged with the oak veneer peeling off. Clearly these were not solid oak tops. Received no apologies and was simply told would be collected. Informed refund would be issued once collected. Then told refund would be issued when returned. Had to raise issue via PayPal as funny enough no refund after they received items back. Definitely a company to avoid.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews