Iown Reviews

Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.29

4.3 Rating 1,763 Reviews

82 %

of reviewers recommend Iown

Company Reviews

Metrics

Info

4.3

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

Iown 5 star review on 23rd September 2021

Cristian Lovera

Iown 4 star review on 20th September 2021

Chris FP (Hampshire UK)

Anonymous

John Azariah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I recieved my watch in perfect condition and well packed. (Like last time). Very happy to be customer at creation watches. It's easy and uncomplicated to order and it is fast delivery. Any time again. Thanks very much. Regards Niels Rathert”

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Posted 8 years ago

“Purchased a Seiko SNZF17K1 for my father. Watch was perfect and arrived with 4 days. Good price and very happy. One downside was I got caught by import duties which added almost 30% to price of watch (UK £99 cost + £30 tax) so it meant no real saving over local UK supplier prices. Not Creation fault and they do state fact on website, several colleagues at work have bought from Creation and not been taxed, so guess I was just a bit unlucky.”

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Posted 8 years ago

“Thanks is beautiful watch”

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Posted 8 years ago

“For the order 10278331 - fast delivery from SG to Romania (aprox. 15 days - ordered on 27.Dec - arrived on my hands on 11.Jan), very nice package, all papers inside box, excelent quality product, second watch I buy from CW, Thanks CW.”

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Posted 8 years ago

“best reseler for watches. they have vast collection. all are original. i have bought 10 watches from then seiko, orient and citizen. all a new and authentic. communication is very helpful. Vanya is a angel for any new watch collector.absolutely delighted with their service.”

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Posted 8 years ago

“I bought seven Seiko or Orient watches from creationwatches.com in the past year. This seems crazy but I wanted something for each family member in case I die (and meanwhile, I enjoy it :-D). EACH TIME the watch was genuine, new, in perfect condition, with box, and came very, very fast. Order placement is already very fast. One time, they didn't had it and refund me immediately. Any information request was treated within 24 hours. Nicely, furthermore. This is not about brands and models so no need to say how happy I am with the items. Each runs smoothly. Prices are almost unbeatable. Associated with the quality of delivery, it IS definitely unbeatable. In MY experience, the choice of DHL EI is simply excellent, they are faster to deliver a parcel from Singapore to me than national Post from my own country. Tracking is excellent. Now, as a european resident, I can understand some reviewers are disappointed by the bad surprise of paying VAT or custom charges, and associated DHL fees, upon receiving the watch. I experienced it too, one time. For those who know CW for some time, you may have noticed that they now declare, on the joined invoice, the REAL value of the item. Besides, this invoice was joined in pdf to the mail announcing the shipment, so I KNEW that this time, I would have to pay custom fees. So now, tell me, who could blame creationwatches about that? Each of us know that the items we buy on CW are subject to VAT in the EU. They may have experienced pressures from the authorities to declare the real value. OK, bad news for us, but be honest: while it is far less affordable than the CW price, it remains cheaper than a local dealer. And above all, sorry, but this is finally simply fair to have to pay for VAT on imported items, we all know that. Of course, this has dramatically calmed down my pulsions to buy another watch. But I cannot blame CW. First, they do what the law enforces them to do. Second, I have been noticed as soon as I have read the invoice pdf (still, they may have sent it with the ORDER CONFIRMATION MAIL, not the updated status mail, so that it may be easily cancelled). Third, nowhere on their website they pretend that their items won't be subject to custom fees. If some people experience receiving the bad item or in bad condition, I can understand it may upset them. But about VAT, no one can blame CW. This is our national laws, we have naturally to deal with it. And while buying on a website based in Singapore a watch half its price at a local retailer, honestly, we all know it does not include VAT. Be serious. As a rather usual buyer at creationwatches, I would be dishonest to blame them for any sort of problem in purchasing or delivery, despite that I must now consider, if ever I buy again, the laws of my country. Congrats creationwatches, still an excellent service that I will continue recommend (while informing friends that they must recall they live in a country with import fees).”

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Posted 8 years ago

“I am extremely happy with my purchase. My Seiko SKX007J watch arrived on time (Quicker than expected) and as shown in the pictures online. I got regular texts and email updates from Creation watches and the courier company regarding its tracking, which was amazing. I would highly recommend Creation Watches to anyone and I would definitely buy from them again. Im not sure why people would give bad reviews especially regarding having to pay VAT in to the UK (Read the fine print) I paid £35 to DHL for import clearance and VAT charges and it was still £60 (£57 to be exact) cheaper than purchasing in the UK direct. A no brainer. Thanks Vanya and Raul. I really appreciate your help. Kind regards Marcel”

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Posted 8 years ago

“I ordered the Seiko SSC365P1 Quick shipping, with a 2 day delay due to customs. Had to pay customtax € 37 extra to ge my order shipped to my home. The watch is still cheaper @ CrationWatches than in local webstores in the Netherlands. Thanx, I'm happy”

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Posted 8 years ago

“The Seiko Astron is my second watch I have purchased from creationwatches.com. I really like their selection, discount and delivery. I will continue to look for watches at creationwatches.com”

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Posted 8 years ago

“Very nice to received my order, everything is really good.”

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Posted 8 years ago

“Ordered a solar Citizen with GPS. Arrived on time and works perfectly although it came discharged and we had to charge it to light for few hours”

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Posted 8 years ago

“I have bought quite a few watches from several dealers in both Japan and Singapore, and am not easily impressed as many sellers offer very good service. Yet, I'll have to concede that Creation Watches now has secured my business for the future. Look no further for great pricing, excellent selection of certain brands, and very, very efficient logistics. Two days transit time with DHL from Singapore to Oslo is very, very fast. Tracking via the DHL website offers you (at least here in Norway) an option of choosing one of numerous pick-up points for delivery. Entering your phone number ensures you get a text message when the package has arrived. Great for those that can't be at home waiting for the delivery.”

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Posted 8 years ago

“Ordered the watch and received only a week later and i'm from the UK!! Absolutely love the watch and would not hesitate to buy from Creation Watches in the future. Excellent service. Alex UK”

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Posted 8 years ago

“Ordering a brand new Seiko skx007 watch at a price less than for a used on here i Sweden. Response to my order was lightning fast and the product sent off at record speed. Even better, it arrived as fast as, or faster, than if I had ordered it sowewhere in Europe or maybe even Sweden. I ordered it late on a thursday evening and it arrived on monday lunch (so there was a weekend when it travelled). The tracking number I was given letted me follow the package all the way. And, once here, the product corresponded to my expectations. I'll be happy to do this again. > > --kjell”

Helpful Report

Posted 8 years ago

“This is my second watch from Creation. I had requested shipping through registered paot, though DHL was free. They complied and my watch came through without duties! It is in perfect condition, with hangtag. No box, because CW does say that clearly. Packing was very good, and a nice red pouch was supplied.”

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Posted 8 years ago

“J'ai commandée une swatch pas chère pour essayer, la livraison trop lente, mais j'ai belle et bien reçu ma montre au bout de 20 jours, et je viens juste d’en commander une autre, même si il faut attendre les prix sont désormais excellents.”

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Posted 8 years ago

“montres reçues en temps et en heure.... livraison rapide je conseille....”

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Posted 8 years ago

“It's the second watch I bought from Creationwatches and both times everything went smoothly. They undrestood like not a lot of other websites, that fast shipping is one of the most important things in the buying experience and apart from the great prices and costumer service, they are performing it at the best. The Seiko SKX007J is a pure classic and couldn't be more happy with it. Already saving money, for new projects with Creationwatches.”

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Posted 8 years ago

“I would really like to thank creation watches. A very pleasant transaction and I will surely have no problem buying again from you in the future.”

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Posted 8 years ago

“Site très sérieux,envoi express,packaging parfait,très bonne communication,bref un site avec lequel on peux avoir confiance à 100% , je le recommande vivement.Merci”

Helpful Report

Posted 8 years ago

Iown is rated 4.3 based on 1,763 reviews