Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great rug for the price!”

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Posted 4 years ago

“Beautiful rug. Delivered quickly too!”

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Posted 5 years ago

“I’m very pleased with both the quality of the rugs I ordered and the speed with which they were delivered. I ordered on a Thursday evening & they were on my doorstep by noon Saturday. I was absolutely amazed!”

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Posted 5 years ago

“LOVE you guys! This is my second rug purchase from Rugs Done Right and I will probably never buy anywhere else. The rug is quality, the price is ALWAYS lower than everywhere else and shipping is super fast! Also, I have chatted with you team multiple times and they are helpful and knowledgeable and make the process so simple. Thank you for being one of the true businesses left out there! :)”

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Posted 5 years ago

“Despite many COVID challenges, Rugs done right customer service team worked to help get me a rug. They were responsive and did everything they could do. I am satisfied and would purchase again from them.”

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Posted 5 years ago

“Delivery time is AWFUL but the times I have been in contact with you I have gotten immediate response Hopefully it will arrive soon. And be worth the wait”

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Posted 5 years ago

“Great communication and super fast shipping. The carpet is perfect and a lot better quality than we were expecting.”

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Posted 5 years ago

“They were amazing. From price matching, responding to emails and overall customer service.”

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Posted 5 years ago

“Very beautiful piece. Fits my living room perfectly.”

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Posted 5 years ago

“Dear Rugs Done Right, I received my rug and want to thank you, it is stunning, unique and very well made. It was definitely worth the wait! I won’t buy rugs anywhere else but through you from now on. Your staff was very courteous and professional in responding to my inquiries about the delays. I will tell my friends and family where to go to buy rugs. Thank you again, it was a great value for the money. Sincerely, Michelle Minick”

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Posted 5 years ago

“These people have stuck with me all the way on a complicated purchase situation, and l don't have enough good things to say about them. I spell "professional": Rugs Done Right! Two thumbs up: WAY up!”

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Posted 5 years ago

“We are very impressed with service and price.. confident that we will have a positive experience.”

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Posted 5 years ago

“I was very pleased and they did exactly what they said they would”

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Posted 5 years ago

“We love our new stair runner and the customer service was fantastic!”

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Posted 5 years ago

“I hate that I have yet to receive the rug I purchased from your site, it’s been 2 1/2 months since I placed the order online, but I am satisfied with the service and being credited $15 which is better than most places. ”

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Posted 5 years ago

“The order was shipped so quickly. I was very impressed by the quality of the pillow. Very pleasant transaction.”

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Posted 5 years ago

“pretty cute rug with a good punch of pattern. looks good in an otherwise plain guestroom. i will say that the black shows all the particles that land on it, but otherwise it's a reasonably thick rug, well made.”

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Posted 5 years ago

“I absolutely love my Suzanni inspired Kaleidoscope 1333N Midnight rug by Oriental Weavers. The rug is super durable and affordable since it is made of Polypropylene, without having the high cost of a wool rug. The design is so lovely and colorful, and goes beautifully with my other Suzanni decor. When I want a good quality rug with long lasting durability, as the Kaleidoscope, or an heirloom quality rug, or for a large selection, I go to RugsDoneRight.”

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Posted 5 years ago

“I had purchased a style of area rug elsewhere, but needed a second in a size that was sold out everywhere that sold that pattern except yay! RugsDoneRight had it in stock. Convenient!! Also nice: having a boutique/specialized storefront not upcharge because it's nicely curated. Their price was exactly comparable with every place that *had* carried that size. Honest Pricing!! Bonus: they had a first-purchase %offer, and i ended up getting it for *less* than if i'd found it elsewhere. Two days later, the impossible-to-find sized discontinued rug on its way to a very grateful customer.”

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Posted 5 years ago

“The rug took longer than anticipated; however, a sales representative called me to apologize for the delay, let me know that it was a quality control concern that the rug was not up to standard and that I could expect the rug latest mid-August and true to their word, the rug arrived yesterday and is beautiful - thank you.”

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Posted 5 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews