Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.48

4.5 Rating 2,799 Reviews

87 %

of reviewers recommend Rydale Clothing

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Metrics

4.5

Based on 2,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Rydale shirt that I ordered is great, and I am very happy with it. EVRI (formerly Hermes) the courier company are absolutely useless as they were before the rebranded because their ratings were so bad. EVRI delivered to the wrong house, despite having explicit instructions, and had delivered to my house the previous week, albeit a day late . I did managed to eventually track down the most recent delivery, and rescue my parcel, no thanks to EVRI. My advice is to use DPD and dump EVRI, as customers will stop ordering from Rydale as the EVRI delivery service is so abysmal.”

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Posted 7 months ago

“The lable on the back the wellies was peeling of. Tried to contact them but it wouldn't except my message on the link that was there. Had no option but to give them to my child as she was going on a school trip and needed them.”

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Posted 7 months ago

“Item not correct size. If you order get a size bigger.”

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Posted 7 months ago

“For the Hannah skirt I would give five stars. However on the website it said it was washable but when the skirt arrived it says dry clean only and although I have phoned and emailed I am still waiting for an answer!!!!”

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Posted 7 months ago

“The quality of the jacket was good and it was very light. Unfortunately, although it was very roomy at the top, it was much too small at the hips and had to be returned.”

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Posted 7 months ago

“Content with most items. One shirt returned owing to a missing button, but one week on, no refund.”

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Posted 8 months ago

“I was pleased that rydale are selling larger sizes but they are not UK sizes. I ordered size 22 shirts that are more like a 14. Very disappointed ☹️”

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Posted 8 months ago

“Disappointed to find that the products I purchased are made abroad. The company widely uses the Union Flag on its products & advertises its British heritage. Disingenuous at best.”

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Posted 8 months ago

“I wanted ankle boots with a zip because I have a high in-step and can't get my feet into pull-on boots. These zip boots look stylish, have nice chunky soles and are reasonably priced. A minor gripe is that my high in-step means that the opening gapes when trying to zip up and the tongue is too narrow so the edge of it gets caught in the zip.”

Rydale Clothing 3 star review on 6th December 2024

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Posted 8 months ago

“Unfortunately the boots I received were really poor quality and fell apart within weeks of receiving them. Both tassels are broken, the leather has started to come away from the elastic on the backs of both boots and is all frayed and tatty. The structure at the heel of each boot has started to collapse. Just generally not great unfortunately as otherwise they are comfy boots that did look good until they started to fall to bits! I did submit a complaint last week before leaving this review but no one has come back to me unfortunately.”

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Posted 8 months ago

“Ordering was easy. Delivery was very quick. Item's well made. Unfortunately, I bought the 'Men's Waterproof Walking Jacket - Warter' as a gift. The recipient, walking in 13°C dry weather with the jacket open ended up soaking wet from perspiration. There is no ventilation. Just to add insult to injury the price has now dropped £10.”

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Posted 9 months ago

“Have returned gilly didn't like it nocoller my fault didn't look properly”

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Posted 9 months ago

“Lovely but huge so had to return.”

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Posted 9 months ago

“Good sizing, comfort and looks. Poor quality stitching, such that pull-on strap broke within a week!”

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Posted 10 months ago

“Disappointed with the cut of the coat I.e. the front splays out and twists over one leg and tight across shoulders. Would have returned it if I had not worn it. What’s more the price had reduced by the time it was delivered.”

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Posted 10 months ago

“Nice coat, but rain seeped in through the back the first time I wore it. I have now re waxed it.”

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Posted 10 months ago

“I love the Jacket but sadly there was a rip in the left pocket, I was desperate for the Jacket and have kept it as a lot of chew to send it back, so disappointed really”

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Posted 10 months ago

“Sadly all 3 items were too small for Arthur and Henry The fleece and rain jacket although XL were too small for a spin one The rain jacket the strap was too short to fasten around Henry I was very disappointed as the quality of the items was excellent”

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Posted 10 months ago

“Shirts were great but the Evri delivery service was shocking.....3 days late after I'd paid extra for next day delivery.”

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Posted 10 months ago

“Disappointed that the boots let water through at the second wearing. Otherwise a comfortable fit.”

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Posted 11 months ago

Rydale Clothing is rated 4.5 based on 2,799 reviews