Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.44

4.4 Rating 3,176 Reviews

86 %

of reviewers recommend Rydale Clothing

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Metrics

4.4

Based on 3,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service. Took 4 attempts to get through, over an hour call time. Parcel lost in post, still not resolved. Customer service very rude. Got told management have more important things to do than look for my parcel!!”

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Posted 6 years ago

“Poor customer service Poor delivery service will not use this company again”

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Posted 6 years ago

“Bought for my daughter and she loves it this being a second purchase from this company great Christmas present thanks”

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Posted 6 years ago

“Fleece and t shirts ok for fit, medium. Brogue shoes size 8 way too tight on width. I have never had a problem with standard size 8, on-line or in shop. I felt postage should be refunded but no.”

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Posted 6 years ago

“Very happy with my things I ordered..fast delivery..I would definitely be ordering again soon”

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Posted 6 years ago

“Ordered easily and delivered within 3 days, nicely packaged and great value for money jacket enclosed. Will definitely use again. Really impressed. Thank you.”

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Posted 6 years ago

“With a new rescue dog and an incredibly went November I needed some sturdy Wellingtons and boots urgently. I ordered a pair of each. They were delivered promptly, beautifully packaged. They proved to be an excellent fit, very comfortable and warm and made ploughing around the wet fields a real pleasure. I took a chance on rydale and I'm glad I did,”

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Posted 6 years ago

“Quality of goods first class and ASAP delivery”

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Posted 6 years ago

“Moleskin trousers and striped top fit very well and top is so comfortable, good quality items.”

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Posted 6 years ago

“First time buyer from Rydale. Very pleased with products (2xfleeces and 1 gilet). Very good “true” fit and quality. Excellent value for money. Prompt delivery. Will be coming back again.... and again!”

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Posted 6 years ago

“Last week I made an order totalling around £400 however was rather concerned as I read various reviews, most of which were negative. Items arrived and I have to say, I have never been so impressed with such a reasonably prices clothes website. Every item was of such a high quality and even packed and presented very neatly (e.g. the shirts had a Rydale ribbon tied around them etc). The sizes are true, however the pair of jeans I ordered came up too small but that was the only item I will be returning. Usually with reasonably priced clothing outlets, you have to sometimes sacrifice the quality - however Rydale you 100% don't! Excellent clothing website, would highly recommend.”

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Posted 6 years ago

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Posted 6 years ago

“Seen trousers in shop but none my size. Seen on Internet fromrydale and ordered, delivery prompt and quality of trousers brilliant. Thanks rydale.”

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Posted 6 years ago

“I purchased a jacket. It came extremely quickly - well done re that aspect. The sizing was out in my opinion as a large was more like an XXL and I did view the sizing chart before order. I sent it back via the Parcels 2 Go suggestion by them but it cost me £5 to send it back after I followed the size/weight pricing guide on the website. I was then hit for extra charges as I was told I had under paid. Turned out it cost me £10 for something I don't have ☹️. Next time I will look to buy from online stores with free return. (Yeah ok schoolboy error but come on; its the world of online shopping)”

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Posted 6 years ago

“I would not recommend this company to anyone, I ordered a fleece gellitt size XL and received an XS I called and they told me they would send another one straight away and to give the XS to a charity, so a couple of days later the other one arrived and that was another XS so i called again and was told the same and I still have not received it so I called again and got the most ignorant female I have ever spoken to, she talked over me and would not listen to me and told me, "is going in the warehouse to see if they had my size was not there top priority at the moment" and we will be in touch as soon as we can. I first placed my order on the 12th November and still have not got what I ordered it's an absolute disgrace and the female needs sacking.”

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Posted 6 years ago

“ordered tweed shooting jacket,had to amend order due to web page not allowing,took three attempts kept getting cut off after 8 mins.waited three days after email said order being prepped,phoned three more timesjust to be told despatch had cancelled order,size no longer available,no email no call,will not be using these people again,total shambles.why tell people items available when clearly they arent.so much for sales.”

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Posted 6 years ago

“Had tulymore boots 18 days inside fallen apart ,offered 50% and cost of repairs for me to arrange .This is what customer services offered.refused”

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Posted 6 years ago

“Poor service ,customer services asked you to send photos of faulty then ignore you,Very bad products”

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Posted 6 years ago

“Ordered two pairs of men’s Wellington boots. Never seen such a strange shape boot! The calves are massive so much so they were very hard to walk in. Customer service advised to return the boots for refund but did not advise me that they would not refund the £13 postage. The picture does not show how massively big the calves are!!! There are lots of footwear companies that don’t charge for returns best to shop with them.”

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Posted 6 years ago

“These boots are a lovely fit for a slim calf. No gapping or flapping whilst walking. Great buy!”

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Posted 6 years ago

Rydale Clothing is rated 4.4 based on 3,176 reviews