Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.45

4.5 Rating 3,115 Reviews

86 %

of reviewers recommend Rydale Clothing

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Metrics

4.5

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my lightweight waxed jacket.”

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Posted 1 month ago

“Bought 2 shirts. As usual prompt delivery and well wrapped. Shirts are good quality and will be the 5th and 6th shirts I have ordered from you.”

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Posted 1 month ago

“Bought 2 pairs of wellie socks as gifts. The socks are great, so I am very pleased with the purchase. However, I wasn't impressed with the delivery which ended up taking 7 days. The courier service was unsatisfactory (Hermes/Evri). I contacted customer service and the matter was dealt with quickly and efficiently, with my order arriving not long after I had contacted them.”

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Posted 1 month ago

“Bought a Huggate waistcoat a few years ago and love it.Just bought three more, still the same great quality and fit.”

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Posted 1 month ago

“I ordered a lovely pair of the Ladies Tall Leather Country Boots - Haworth. I was very pleased with the quality and look of them but unfortunately when arrived had a fault with a popper incorrectly positioned on one of them. This made it extremely difficult to fasten and they kept popping open. The service was very good and after sending photos of the fault they were quickly exchanged. I was very happy to receive a replacement but unfortunately this pair also had a fault but this time one of the poppers had sheared off so they wouldn't fasten. I again contacted customer services and sent photos to show the fault. This time the service was terrible. I was both disappointed and shocked that a company with a good reputation asked if I had the spare popper (which I had already explained and shown in photos that it was broken) expected me to take them to a cobblers to repair or by my own tool to repair them myself for a partial refund! I explained that I was not happy that I should be expected to do this and that I would prefer an exchange again and that if the third pair also I had a fault I would like a full refund. My reply to this was to supply me with returns label for a full refund with no apology or explanation as to why I wasn't offered another exchange. I was very taken with the boots and hoped that the third pair would be fault free so am extremely disappointed and feel that my issue was not taken seriously, that I was at fault and dismissed. I am currently looking for some boots elsewhere and will not use Rydale again and certainly not recommend them to anyone. Very disappointing”

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Posted 1 month ago

“Just bought a pair of Morton boots and I can genuinely say they are top quality and the price for what your getting is excellent will definitely be buying another pair from rydale very soon 👍”

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Posted 1 month ago

“Really good jacket. Nice fit, very warm, waterproof and windproof. Delivery was very quick too. Would recommend 10%”

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Posted 1 month ago

“My aging (14 yrs) Jack Russel is now kept dry in wet weather. While she doesn't exactly jump with joy while I'm putting her coat on, she does enjoy remaining comfortable. The coat fits well, is easy to put on/remove and looks stylish.”

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Posted 1 month ago

“I purchased this for my husband and he was so chuffed, he’s not stopped wearing it”

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Posted 1 month ago

“Excellent value for money, picked mine up in the sale for £34! Perfect size 12 fit with room for a jumper underneath. Not too bulky but warm and very waterproof.”

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Posted 1 month ago

“Nothing received. Limited communication, neither from shipping service (GLS) nor from Rydale (AI). Bad service! Unhappy. I want my money back.”

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Posted 1 month ago

“Tutto perfetto, giacca consegna nei tempi, molto efficienti”

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Posted 1 month ago

“The elastic on the boots I bought came undone after one wear. I sent photos to customer service but was told this was the nature of the elastic and wear and tear! I replied reiterating I had only worn them for half an hour but have had no response.”

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Posted 1 month ago

“Was sceptical about ordering these boots but genuinely love them - great quality, perfect fit and super comfortable, think I may have to order the suede ones too !”

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Posted 1 month ago

“Lovely coat which I am very pleased with but the zip is a poor design because it is really hard and fiddly to do up.”

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Posted 1 month ago

“Love this long waistcoat. Very stylish and nice material. I would like to order in the green but quite expensive and sadly not included in sale”

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Posted 1 month ago

“Swift delivery. Good prices. Good quality”

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Posted 1 month ago

“Beautiful item and quick delivery”

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Posted 1 month ago

“Get jacket, stylish and comfortable, 3rd jacket purchased this year. I’m sure I’ll be back for more”

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Posted 1 month ago

“Ordered a size 8 brogue market boot, the 3rd pair I’ve ordered, previous 2 pairs have been excellent however this time I struggled to get the left boot on and the left boot was extremely tight and uncomfortable even when sitting down, clearly both boots are marked size 8. Tried to return however the order number was apparently on an email which I deleted, extremely dissatisfied”

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Posted 1 month ago

Rydale Clothing is rated 4.5 based on 3,115 reviews