Sable International Reviews

Name: Sable International
Rating: 4.83

4.8 Rating 1,808 Reviews

96 %

of reviewers recommend Sable International

Company Reviews

Metrics

Info

4.8

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sable International:

We are experts in helping small to medium-sized businesses, private individuals and clients with international interests. These clients are often global citizens with family, offices, suppliers, clients, property or wealth overseas.

Sable International is the parent company of 1st Contact. Over the last few years we have been merging the 1st Contact brand into Sable International. You'll still get that same great service, just under a new name.

Our clients are at the heart of our business. First-hand referrals are our major source for growth in each sector. We realise that all of our clients are unique in terms of both their current circumstances and their future plans and we pride ourselves on thinking differently to tailor solutions that help.

If you are looking for a smart, approachable addition to your team, we’re always here and we look forward to working with you.

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Phone:

+44 (0) 207 759 7550

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service always! I have used this company for several years. It’s always hassle free and I know my international money transfers are super safe. I’ve also spoken to staff on a couple of occasions with queries. They were always really professional and very friendly and knowledgeable about their processes. This is the only company I’d use for international money transfers.”

Helpful Report

“Used them for getting a National Insurance Number. The NIN officer would not accept any of my documentation for being self-employed. So I should have saved me the trouble by going through 1st Contact”

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Hi, We’re sorry to hear you had a bad experience at your DWP appointment. We always provide a comprehensive list of documentation needed for individuals who are self-employed. Your consultant will be in touch with you shortly to see what we can do to further assist you.

“Very professional and giid customer care.”

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“I've sent urgent payments and I've never been let down. I've been kept informed every step of the way. I will not use anyone else for my transfers. Very happy customer. Recommend using 1st Contact.”

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“I cannot praise them enough...I'm always onto them waiting for the right rate of exchange ...their patience is unbelievable !! They respond to mails immediately...funds are transferred promptly, hassle free...and with their friendly staff and professionalism you'd not find a better company to trust with your money.”

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“Always quick, safe and efficient.”

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“Deliver on promise to help you through the early stages of arriving in the UK. Were informative on what documents were needed and how to get them as well as providing some themselves. Meetings were easily set up and required less hassle than other people I knew going through the same process.”

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“Good rates for forex transfers and especially with birthday and every 5th transfer free of admin charges. Easy to use service and can recommend this service.”

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“Was very sorry to hear today that the lady I have dealt with since my first transfer has moved on, (6/7 years), she understood my IT incompetence, but immediately 1st Forex back up was there to chat and reassure me all was under control. Great service, best rates.”

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“Available team and easy to connect.”

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“Simplest transfer ever - done via internet banking (as different from transfer via debit card )”

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“I have been a customer of 1st contact for over 10 years now. Over this time, they have consistently offered an affordable transfer service that is efficient and safe. I will continue to use 1st contact for my transfer needs”

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“I have been a 1st Contact client for the past 8 years. I have used many of the services including payroll, tax refunds, shipping and forex. The service overall has been better than any other company I have dealt with. All my money transfers have been processed quickly and without any issues.”

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“Initial set up was easy with the help of the team. When arriving the majority of their assistance was also very good!”

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“I’ve used 1st Contact for years to transfer money from UK to South Africa to help pay my mortgage, send funds to my parents, gifts to family, etc. 1stC make it so easy and it costs next to nothing! Really pleased!”

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“Friendly professional service always! Using First Contact for about 11 years now!!”

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“The service is efficient. The staff are friendly and professional. When there was a system glitch, the staff rectified the problem by fast tracking my transfer. I've been using 1st Contact for 16 months and will continue using the service.”

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“Fast, seamless service every time - highly recommend!”

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“Professionals. Excellent communication. Quick transfer. Thank you.”

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“DO NOT USE SABLE !!! Incompetent, lack of urgency, will ruin your reputation with international suppliers !!! STAY AWAY !!!”

Helpful Report

Dear Mr Maharaj, We’re sorry that you are disappointed in the service you received. Just to clarify the circumstances: On Friday afternoon, the 1st of February you confirmed a quotation for your invoice with our Forex team and we subsequently booked the deal and sent you the trade advice immediately reflecting the ZAR required to cover your deal. You only made your payment the following Monday, not including the SWIFT fee of R 450 and on Tuesday 5th of February your funds cleared which was the settlement date. On Wednesday the 6th our bank informed us the balance in your account did not cover the ZAR amount to settle your deal because it was short the SWIFT fee. We informed you via email on Wednesday to please pay the outstanding amount, but as at Friday 8th had yet to receive a response regarding the matter from you or the required payment. Today, 11th February, we have made a plan to cover your outstanding balance with our funds to settle this deal and trust that we can resolve this matter directly through the Forex team going forward. Whilst we understand that you are upset, from our side we tried our best to assist you as quickly as possible and we are sorry that you are disappointed.

Sable International is rated 4.8 based on 1,808 reviews