SACLÀB GmbH Reviews

4.9 Rating 295 Reviews
97 %
of reviewers recommend SACLÀB GmbH
4.9
Based on 295 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Guter und schneller unproblematischer Service und Versand.
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Netter unkomplizierter Kontakt mit mir über WhatsApp machte alles sofort viel einfacher, schneller und vertrauter. Auch der Pick up hat mir gefallen, da wir gerade in der Nähe im Urlaub waren. Ich würde wieder kaufen.
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Hello SACLÀB team It was very nice to interact with you . Very polite staff although I would like to have more options to communicate. Nice collection too.
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My experience purchasing with the SACLÀB TEAM was really a good one. Since it was my first time purchasing at a consignment store, I had lots of questions. The sales associate that helped was very patient and answering all my concern. Will I continue purchasing with SACLÀB MOST DEFINITELY 💯👍🏽
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Also vom Grundsatz her bin ich sehr zufrieden. Der Versand ging wirklich rasend schnell. Perfekt. Bei der Entscheidung hätte ich mir gewünscht, dass ich im Vorfeld gewusst hätte, dass man im Nachhinein einen Spa Gutschein bekommt, weil die Tasche doch einige Gebrauchsspuren hatte, die man auf den Fotos nicht erkennen konnte und auch nicht zu dem Grad passte. Das hätte mir meine Entscheidung die zu behalten einfacher gemacht. Nachdem ich mich entschieden habe sie zu behalten, habe ich sie aber eh mit Pflege bearbeitet. Dabei gingen einige Dreckrückstände schon ab. Ich habe jetzt auch gehört, dass einige bei einem Verkauf einen 200 € Gutschein bekommen. Ich weiß gar nicht ob ich den vor zwei Jahren oder wann ich etwas verkauft habe bekommen habe. Aber ist jetzt ja auch egal. Die Abwicklung war auf jeden Fall Ruckzuck. Ich bin mit der Tasche zufrieden, weil sie sehr besonders und einfach wunderschön ist. Da kann ich über die Abnutzungen hinwegsehen.
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Alles super 👍🏻
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Mlle johanna legay
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Excellent products and excellent support. If you also could take care of import fees formalities and the like and include it in the purchase price, that would be amazing! Otherwise, I‘m very happy with my purchase and am visiting your online shop regularly!
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The quality of the items were generally very good except for once that the item came in very poorly packed and appeared to be used despite it was listed as Grade 1 in the website. Staff are generally very helpful and friendly.
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Es geht schnell , sehr gute Ware gepackt, Kunden freilich.weiter so!
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The whole shopping experience was smooth, and customer service was great and provided additional pictures of the product before shipping it out. The actual product is exactly what described on the website. I only gave 4 starts out of 5 is due to the shipping flexibility and additional import fee wasn’t disclosed at check out. Delivery was required signature which option to hold it at the pickup location before delivery was not offered. This is a bit cumbersome for a working gal like me to be home to sign for the delivery during the week. The import fee had also caught me off guard. Wish it was disclosed at the checkout. Other than that, I will definitely purchase again.
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Very fast response and good service!
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The purchase was very easy and it was as pictured and described:) My bag arrived in 3 working days but I did not receive any confirmation email about the shipment, so I was quite surprised when I got it. Taking into account the amount spent I would expect better quality of packaging, and I don't mean the original dustbag but the box in which my dream bag arrived:)
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SACLÀB GmbH is rated 4.9 based on 295 reviews