SACLÀB GmbH Reviews

4.9 Rating 295 Reviews
97 %
of reviewers recommend SACLÀB GmbH
4.9
Based on 295 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Ich hab die Tasche schon für 24 Stunden reserviert aber nach 2 Stunden ist die Tasche schon verkauft! Google Meet hat auch kurz vor Meeting abgesagt und online Chat antwortet gar nicht! Unseriöse und unzuverlässig! ! Finger weg!
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not serious
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MAHAMAD. Sin.fudha
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Very unhappy with the leather care kit I purchased. I used a minimal amount and buffed any extra off with a white cotton cloth as instructed. Not only did it settle in the seams of my chanel classic flap which low look white and I am unable to remove it, but it also left a white cast on the black leather making my bag look grey. This is really unacceptable! Nowhere in the instructions did it say that this cannot be used with dark colored bags or that it may cause color change. I shouldn't have to take my bag for repair for using a product that was specifically advertised for it!
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Hi Christina, Thank you for your feedback! We are sorry you’re not satisfied with our Preserving Leather Balm. For quilted Chanel bags, you can try rubbing the seams with a soft microfibre or cotton cloth — the friction should soften and remove the wax. It should not leave any persisting traces on your bag. Please reach out to sales@saclab.com if you have issues removing it. We are always here to assist. Best wishes, SACLÀB Customer Care
I have ordered a CH bag, on which started the painting coming off after 2 days, with normal usage. I sent pictures to the Customer care, and they really fast rejected the return, writing, that this is my fault. This is ridiculous. It was a 3000 euros bag, and there is signs on the bag for ex. repaintings, spots etc. which were not written in the bag’s description on their website. Never ever!
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I am an American and I don’t understand or know the amount in US currency. I am requesting a conversion in US currency.
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SACLÀB GmbH is rated 4.9 based on 295 reviews