Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,418 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been putting off creating a will because of the cost, effort and it's a topic that many don't talk about. Safewill was so simple and easy, if I had know how easy it was I would have done it sooner. Took me about 40 mins to complete and my advice to anyone about to go through the process. Make sure you have your assets list before hand so you can create the will in one hit and not have to do an update later.”

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Posted 3 years ago

Thank you for your review, Wayne. We are a phone call away if you need absolutely anything and are so glad you found our platform easy to use!

Posted 3 years ago

“The process was easy to follow, if any queries did occur then the online chat service was extremely courteous and helpful. Service and price all very reasonable. I will certainly be recommending Safe will to my friends and family. Thank you”

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Posted 3 years ago

We are always here to assist, Peter. Thank you for your review and congrats on writing your Will!

Posted 3 years ago

“Very simple process very happy with this service.”

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Posted 3 years ago

We are so glad, Sheron. Thank you for your kind review!

Posted 3 years ago

“The online process was easy to follow,and when you have a query,the online chat platform is extremely helpful. The overall service was speedy and efficient.”

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Posted 3 years ago

We're glad to hear you were able to efficiently write your Will with us, Peter. Thanks for your review and take care!

Posted 3 years ago

“Easy to use, clear instructions”

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Posted 3 years ago

We're so glad to hear, Sabena. Thanks for your review!

Posted 3 years ago

“Clear instructions and easy to use. Feedback provided on my Will was useful information regarding my overseas assets.”

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Posted 3 years ago

We're always here to help. Thanks for your review, Michael!

Posted 3 years ago

“The process of filling in the details of the will was quite simple and, when I needed assistance I obtained it quickly through on-line chat. The price was discounted by 20% as a special offer, and at $152 was excellent value. Turnaround time from submission of the draft and receipt of the final version was two business days, again excellent service. Their persistence and follow-up were useful in getting me to complete the will. The web site was easy to understand. The Safewill process was a refreshing change from the usual.”

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Posted 3 years ago

Phil, it is so great to learn that you had an excellent experience using our platform. We are always here to assist you and thank you for your review kind review!

Posted 3 years ago

“I haven’t heard from anyone as yet. But as far as the will goes. I found your site easy to understand. Thank you.”

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Posted 3 years ago

Gracey, thanks so much for your review! Review takes between 1-2 business days, so feel free to check your Safewill account now as your Will should be ready to go :)

Posted 3 years ago

“Easy to use. Run by knowledgeable, supportive, and conscientious staff.”

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Posted 3 years ago

Michelle, thank you so much for your review. We are so glad we were able to assist!

Posted 3 years ago

“Very easy process. Would recommend.”

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Posted 3 years ago

“The Safewill document I completed was the easiest Will I have ever made. Simple steps were easy to follow, and support was only a phone call away. I was assisted by very helpful staff who listened to me regarding my requirements and gave me all the help I required. It was also the least expensive Will I have ever completed. I highly recommend Safewill for your next Will.”

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Posted 3 years ago

James, we are so thrilled to hear that you had such a seamless, positive experience using our platform. If you need absolutely anything, please don't hesitate to reach out and thank you for your very kind review!

Posted 3 years ago

“A nice easy process. Thank you”

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Posted 3 years ago

You're welcome, Donna. Thank you for your kind review!

Posted 3 years ago

“Safewill was quick and easy with prompts for all the important questions which made it simple to create our will. The one year of free changes was a very nice touch and the ability to create a partner will for 50% off was great too.”

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Posted 3 years ago

We are here to make it easy and affordable for all Australians. Thanks so much for your review, Jerome!

Posted 3 years ago

“One of those jobs that you keep putting off, but was made easy by Safewill. The only drawback was I had to sign my name 10 times but other then that it was a painless operation.”

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Posted 3 years ago

We are so glad you were able to tick your Will off of your to-do list using our platform, Graham. Thanks for your review!

Posted 3 years ago

“I found Safewill to be easy to use with great explanations which is particularly relevant for an area that can be quite intimidating. The customer service was great, with quick responses. It was a great way to complete a task which we have been putting off for some time.”

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Posted 3 years ago

Thanks for your review, Melissa. We are pleased to hear you had a positive experience using our platform, and please don't hesitate to reach out if you need anything!

Posted 3 years ago

“Simple page to navigate, stress free, great communication and efficient in responding.”

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Posted 3 years ago

We are always here to help, Gina. Thank you for your kind review!

Posted 3 years ago

“Excellent service. Has given me peace of mind. On line facility is so easy to use and it has given me a document that I have been putting off for years. Will not hesitate to recommend Safewill to family and friends.”

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Posted 3 years ago

Thank you so much for your review, Gary. We are so glad you found our platform easy to use and affordable. Please don't hesitate to reach out if you have any further questions or need a hand with anything!

Posted 3 years ago

“Safe will were very efficient in a timely manner and did exactly what I asked for Thanks guys”

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Posted 3 years ago

Karen, we are so glad you were able to write your Will with us. Thank you for your review, and please reach out if you need a hand with anything!

Posted 3 years ago

“The service was very easy and quick. the people I talked to were very good at their job.”

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Posted 3 years ago

We are always here to help, Tony. Thank you for your review and congrats on writing your Will!

Posted 3 years ago

“Very easy process”

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Posted 3 years ago

We are so glad to hear, Di. Thank you so much for your review!

Posted 3 years ago

Safewill is rated 4.9 based on 1,418 reviews