Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,418 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took up the Safewill offer to write a Will for free as my circumstances had changed since writing my "forever" Will via an expensive Lawyer and didn't want to spend lots more $s . I found the Safewill process quite simple to understand and complete, apart from the fact that the number of Executors was limited to 2. I have 3 adult children, so 1 may be insulted in not having been included here. Overall, a great way to feel I have done what I could to make it easier for my children when I have passed.”

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Posted 1 year ago

“It is relatively easy to use, and I was able to use it for free through NZ Radio Rhema's website because they have partnership with Safewill.”

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Posted 1 year ago

“Just after I bought my “Will” for $160, they discounted it to $128. Also their 3 day turnaround moved out to over a week. Make me happy by refunding me the $32 that I lost in the discount. Apart from all that, the SAFEWILL process was easy and user friendly. OVERALL I am a satisfied customer.”

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Posted 3 years ago

Thank you so much for your review, John.

Posted 3 years ago

“The result is good, however, navigating the software is not easy. Very old program by the look of it. Need a lesson from Airbnb for example, therefore a software upgrade. I would not use them again however, I guess I will not be here to use the site again anyway.”

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Posted 3 years ago

Thank you Robert for the great review! We are happy you were satisfied with the results. We would also like to thank you for your recommendations. We are always striving to improve our product in the future for others so that it is easier and more accessible to use. We will directly reach out to you to understand more about your experience.

Posted 3 years ago

“Easy, quick and straightforward. I wasn't able to customise the will as much as I wanted, but that's understandable given their business model. For most people it would be totally sufficient and presumably cheaper than seeing a solicitor.”

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Posted 3 years ago

“Easy to use website and well priced”

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Posted 3 years ago

“The discount was a great incentive to write my will as well as the site being very simple to use.”

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Posted 3 years ago

“Much easier to prepare and finalize than having to visit solicitors etc. Response to telephone calls was not instant but good enough .... in time and queries were resolved. The computer side of the process was slightly cumbersome but that is probably just me !! Thank you for helping me do something I have been putting off for years ....”

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Posted 3 years ago

“Simple, clear and easy to follow.”

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Posted 3 years ago

“So far so good l have just received the copy and l now need to add and change sections. This being my first time at making a will l just need to ponder and reflect on it. Thanks heaps you have made a daunting decision a lot easier. I will be sorting out changes over the next few days and will rectify what needs to be done. Thank you”

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Posted 3 years ago

“Great customer service, easy to read and complete and efficient return. Good value for money.”

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Posted 3 years ago

“Pretty easy and simple to do, the will itself is great”

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Posted 3 years ago

“the step-by-step functions made the process quite easy to use. Any questions were answered in good time.”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“I was a bit skeptical at first, but now having been through the process and checking it all out, I am glad it is done. Very user friendly once I got my head around what was needed and the staff were very helpful each time I called for advice. It was a lot easier than I thought and without having to travel for a solicitor.”

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Posted 3 years ago

“I have had this on my to-do list for too long. This streamlined a somewhat complicated and sometimes overwhelming process into straight forward categories. Really liked the way you can go in and change it as required when compiling it. Also provides info pop-ups to debunk the jargon, which helps to ensure you are clear. Have recommended to friends.”

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Posted 3 years ago

“The online form was uncomplicated and easy to use. There was the option to leave specific personalised instructions and notes. The process for obtaining a discount for a partner's will was unclear but customer service was helpful.”

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Posted 3 years ago

“Everything was very simple and easy.”

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Posted 3 years ago

“Very rudimentary, estate safe now. Controversial rumours about wills were of concern, Safewill demystified the process. We will all have clean hands!”

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Posted 3 years ago

“Very easy system to use. Need to have a system in place so that you can sign your will in lockdown, without witnesses.”

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Posted 3 years ago

Safewill is rated 4.9 based on 1,418 reviews