Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,399 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,399 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Safewill quite easy to use. Had immediate reply to any queries and my will came very quickly. Not having to leave home to do the will was great”

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Posted 2 years ago

Sue, thanks for your review. We're so glad you were able to tick your Will off your to-do list with us!

Posted 2 years ago

“Easy to use and follow and professional looking. Very happy.”

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Posted 2 years ago

Thanks for choosing us, Mauriza. Congrats on submitting your Will and thank you for your review!

Posted 2 years ago

“Easy. The proof of how good the will is will be when I'm no longer here! But service right now, easy enough being electronic.”

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Posted 2 years ago

Thanks for your review, Sara. We are so glad you were able to manage your affairs using our platform!

Posted 2 years ago

“Very simple process very happy with this service.”

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Posted 2 years ago

We are so glad, Sheron. Thank you for your kind review!

Posted 2 years ago

“Easy to use. Straight forward and value for money. Made it easier for me to get my will finely done.”

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Posted 2 years ago

Great to hear you had a seamless experience on our platform, Katherine. Thank you for your review, and please reach out if you need a hand with anything!

Posted 2 years ago

“Ease of service and price. Knowing that my will has been legally seen to”

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Posted 2 years ago

Thank you, Wendy, so pleased we could help you complete your Will :)

Posted 2 years ago

“Very easy to use and complete especially as it is not a nice topic to be addressing. Highly recommend to everyone.”

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Posted 2 years ago

Thanks for your review, Lisa. Glad to hear you were able to easily manage your affairs with us!

Posted 2 years ago

“Easy to create will but yet to hear on final copy”

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Posted 2 years ago

Thank you for your review, Angela! Sometimes our emails tend to go to our customers spam or junk mail folders regarding the status of their Will. Be sure to check your Safewill account to access your Will :)

Posted 2 years ago

“Very quick and easy with great step by step questions. Definitely great for straightforward wills. If you have any overseas assets and child custody issues it's not the best option but the communication about bringing attention to any details that are outside their scope is excellent through their customer service. It would be great if they could offer advice on more complex issues at an extra fee. Overall would recommend.”

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Posted 2 years ago

We are always here to assist, Joy! Thank you for your feedback and for your review.

Posted 2 years ago

“Very user friendly and quick & easy”

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Posted 2 years ago

Great to hear you found out platform easy to use, Wendy. Thanks for the review!

Posted 2 years ago

“The ease of the online service was great, however it's nearly 1 week & I still haven't received my will for signing.”

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Posted 2 years ago

“Was easy to do, very clear.”

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Posted 2 years ago

Thanks, James :) Happy we could help you tick this one off the to-do list!

Posted 2 years ago

“Simple and easy. Low price and hassle free.”

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Posted 2 years ago

Thank you for your review Madhuri :) Glad we could provide you with a hassle-free Will writing platform.

Posted 2 years ago

“The guided questions made this very easy to use. I've been putting this off for many years but safewill finally got me to get it done. Thank you.”

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Posted 2 years ago

Thank you, Hendra! So glad we could help you finally tick this one off your to-do list :)

Posted 2 years ago

“So easy. So fast. And so good to have the continuing support and peace of mind.”

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Posted 2 years ago

Thanks, David. We are always here to support if you ever need :)

Posted 2 years ago

“I was happy with Safewill”

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Posted 2 years ago

“The customer service is excellent.”

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Posted 2 years ago

Thank you for your review Rachel :)

Posted 2 years ago

“Very happy with service and quality and price”

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Posted 3 years ago

Thank you, Claire, happy to know you were satisfied with our service :)

Posted 2 years ago

“A simple, quick and cost efficient process. A bit of an overkill on the signatures needed though”

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Posted 3 years ago

Thank you for your review, Karen, unfortunately, this is the correct signing process that all valid wills must follow. This is to ensure your Will to be validated in accordance with Australian Law :)

Posted 3 years ago

“Good system and very helpful staff. Communication was a bit of an issue with some confusion around the process. In the end all sorted out well.”

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Posted 3 years ago

Thank you for your review, Gary! Please to know you were please with our service and we were able to help solve any confusion during the process.

Posted 3 years ago

Safewill is rated 4.9 based on 1,399 reviews