Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,418 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Safewill is very thorough will and very user friendly. All the appropriate questions are asked and I feel confident that we now have legal wills. Staff help was exceptional and they replied to my emails within the hour. 5/5”

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Posted 4 years ago

Thank you so much Annette, we're glad you had such a great experience!

Posted 4 years ago

“So easy to understand”

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Posted 4 years ago

Thanks Troy! 👍

Posted 4 years ago

“So easy and straightforward. Customer service is prompt and helpful”

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Posted 4 years ago

We're glad we could help Maddison, thanks for using Safewill!

Posted 4 years ago

“Really easy process”

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Posted 4 years ago

Thanks for the review Naomi!

Posted 4 years ago

“Easy as,was done in under an hour👍👍👍👍”

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Posted 4 years ago

Fantastic, we're glad to hear it Owen!

Posted 4 years ago

“So easy,was done in under an hour👍👍👍👍”

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Posted 4 years ago

Great to hear it was quick and easy! 🚀

Posted 4 years ago

“Very helpful and convenient and affordable, and easy to follow I would recommend to my friends Ethel”

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Posted 4 years ago

Thanks for recommending us Ethel 😊

Posted 4 years ago

“Finally, a quick, simple & easy solution to writing a will. I have been putting this task off for years, due to it's complexity & ever changing personal circumstances. You have addressed both issues very well. I will definitely recommend your services. However, there are a couple of quirks in your online software that should be corrected. Overall, quite good, but could be better. The reason for 4 stars.”

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Posted 4 years ago

“Creating a will can be very stressful and it can also be extremely costly. We found the Safewill process to not only be easy, it was set up in a way to make you really think. You simply complete some questions online, submit for review and your drafts are returned within a day or two for checking. We didn't get it right the first time simply because we hadn't thought it out enough so we asked for some amendments which were completely in a timely and accurate fashion with the wills amended and returned for checking. Tali especially was extremely helpful. I would definitely recommend Safewill. Thank you.”

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Posted 4 years ago

Thanks so much Mark and Frances - we're so glad we could help you tick it off the list! 👍

Posted 4 years ago

“A quick, easy and cost effective way to do a will.”

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Posted 4 years ago

Thank you Angela!

Posted 4 years ago

“A very intuitive interface that makes it easy to navigate a traditionally complicated process. Simple to understand, easy to make updates. I would highly recommend.”

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Posted 4 years ago

Thanks for that Megan, we're glad it was easy to navigate!

Posted 4 years ago

“Customer service Talia and price”

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Posted 4 years ago

Thanks for the review Imelde, we're glad Talia could help you out!

Posted 4 years ago

“Safewill made my long overdue, difficult and daunting task to update my 19 year old will a breeze. With a great support team to assist me at every step of the way, inspired me. Talia was very responsive, and I was most impressing the speed of a version ready for printing and signing. In comparison to another online will offering, Safewill price was more, but with instant access to support and a first year of free updates, Safewill is hard to beat. Many thanks Safewill. I can highly recommend your online offering, which I have done so to a friend and family members.”

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Posted 4 years ago

Such a beautiful review Elizabeth - Thank you and we're glad that you were happy with the service 👍

Posted 4 years ago

“Great user-friendly website design. Easy to use.”

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Posted 4 years ago

Thanks Lauren!

Posted 4 years ago

“Nice website- lay-out is very clean and easy to use!”

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Posted 4 years ago

Thank you Phoebe!

Posted 4 years ago

“The website was really user friendly and the information well laid out.”

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Posted 4 years ago

Thanks for the lovely feedback Ella, I'm glad it was easy to navigate ✨

Posted 4 years ago

“Very easy to understand and complete. I had been putting it off for fear of it being difficult and this allayed all my fears”

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Posted 4 years ago

Thrilled we could make the process easy for you Taryna!

Posted 4 years ago

“Easy to understand & complete once I had all my info sorted. Couple of questions were responded to very promptly, thanks! Have referred several friends already,”

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Posted 4 years ago

Great to hear Mark. Thanks so much for referring your friends!

Posted 4 years ago

“Talia is the best service ,polite and very helpfull ,she is the best”

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Posted 4 years ago

Thanks Imelde for your very kind words. So glad we could help you tick it off the list!

Posted 4 years ago

“Easy to do and fairly simple. Free changes up till first year only, seems fair! Now just waiting on your email to confirm the legality(?) of it all.”

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Posted 4 years ago

Thanks so much Geoff! Glad you found the process easy

Posted 4 years ago

Safewill is rated 4.9 based on 1,418 reviews